I had an appointment, had to wait a bit. It was my first-time here and closest to home. I'm trying…read morethem all out in this area to find a fave. The place is bigger than it looks from the outside. Silver lion heads adorn the rear of the white chairs. Everything in here is stark white making it seem even brighter than it was in there. Large TV on the wall, be ready for only music of the Vietnamese genre coming from it. (It was nice) The woman who serviced me, I think her name was Ten? She was dressed head to toe in purple and was very personable. I had gone in for a pedicure and she did a great job. Price on par with everywhere else, about $40 for a regular, no gel. Would return. With sunglasses on perhaps.

So happy that I decided to stop in an check this place out. With so many little nail spots in town,…read moreI'm always nervous to stray from my regular, go-to place... but this time, taking the chance paid off. The salon is clean, bright, and organized nicely in a row. I love nail spots like this where you can sit next to your friend, rather than the ones where you can't sit together and you're at more spread out stations. I didn't need anything special. I was in a bind and needed my Shellac polish removed. In many other places this is something that can cost way more than it should, but I was so thankful to find that it was only $7.00 here. Perfect. Totally reasonable. It was a Saturday, and I was expecting to have to wait since I didn't have an appointment, but to my (very pleasant) surprise, they were able to see me right away. My visit was quick, cost effective, and efficient. I would go back again if I'm in the area, for sure!

Never go to this salon.I went to this salon two times the nails looked somehow and I was in too…read moremuch pain. I spoke to the lady who was scratching my nails that there is a cut. She actually cut my skin, as usually they speak in Chinese between them, she did not reply and kept saying okay okay. The next I had a big infection( fungus) I took antibiotic pills and cream. my thumb lost its original nai. I believe their stuff are not sterilized and also they use unprofessional staff.I will rate them in minus. Close the salon and get enough training.

Very welcoming, comfortable vibe, immense color selection. The staff is kind and makes good…read moreconversation, very caring.

Impeccable service! The staff is really nice, they have a great product selection…read more I go there every three weeks since 3 years, I love it! Highly recommended!

I've been to this salon a few times in the past years. the quality of nails they do is normally…read morevery good. The salon Is clean and comfortable however where this salon lacks is in customer service and professionalism. I booked for a shellac pedicure and dip redo on natural nails. the tech broke 2 of my natural nails which is always upsetting as they take time and effort to grow. my nails were finished they were good but not perfect. After my nail service I was scheduled for a pedi with shellac appointment which I was suddenly told would not be happening because my nails took too long.i did not want to argue so I hesitantly said ok to. I sat down to get my shellac removed from my toes for no more than 3 minutes and was accused that it was dip and that it wasn't coming off. i was asked to "find somewhere else to go" and leave. bottom line I was rudely treated and sent away with my shellac chipped: peeling off on my walk home. very dissapointed In the way I was treated.

They are a medium sized location but I was able to get an appointment a day ahead. The place is…read morevery clean and the experience was pleasant. The lady who did my nails did so professionally and gently, compared to other places I have been to. The result is also great. I asked dip nails and got 6 coats and the contour was impeccable. It is more costly than most but absolutely worth it.

I have gone to Westbro salon once before and they did a good job. The salon does struggle with time…read moremanagement, even with an appointment I would expect to wait 20-30 minutes. They seem to be over booking. In both experiences going I had to wait. My second time going my experience wasn't great. I was rushed through. My nail technician kept answering the phone during my service. Little over 24 hours later my thumb nail chipped. I got my nails done on the Saturday, and they chipped on the Sunday. The chip isn't big however it happened fast. With chipping it will chip more and more. I contacted the salon in private and asked for a partial refund. I'm not able to go into the salon because I'm away. They declined and stated they only fix their work. They also suggested that I didn't put my hand in fair enough for the gel to cure. This is very frustrating that they blame the client for their work/don't clearly state their policy anywhere on the website or when confirming their booking. NowI have to buy white gel nail polish and fix it myself. At a cost. After already paying $90. It should be Westbros responsibility to reimburse a PORTION of the cost. No where does it state your policy of no refund for their mistakes. It is the responsibility of the nail tech to make sure the gel is completely cured/in the lamp. This is why customers go to a licensed salon. I understand mistakes happen however it is their responsibility as a business owner to back the work of your nail artists. Yes Westbro does have strong artists but they are forced to work too fast and skipping corners causes bad work at a high price point. When messing the Instagram account. The person responding it very rude, argumentative, and started ignoring my messages. Overall this experience sucked. I got my nails done for my engagement and they have added one more thing to do. On the already big list I have.

I had such a bad experience. Do yourself a favour and don't go there…read more The owner did my nails, and it was obvious they weren't done properly, but she still let me leave without fixing them. I had shellac done on Monday, and by Thursday the colour had already come off. I went back on Saturday because, like many people, I work during the week. Instead of offering a solution, I was told I should have called earlier in the week to have them fixed. They refused to give me a refund or even offer to do my toes instead as a gesture of goodwill. Very disappointing customer service. If a business doesn't stand behind its own work, it's hard to recommend it. Please don't waste your money.

I came here with my friends for the first time, and I asked for a manicure and shellac, and that is…read moreexactly what I was given. I got them done for my graduation/prom, and I loved how my nails turned out. Tammy, the person who was taking care of me; was extremely kind and made the whole experience lovely and calming from when she started doing my nails. The whole place was nice and calming and I enjoyed the environment. She communicated well and made sure I actually liked what she was doing to my nails.

4.5 stars out of 5 for:…read more - located in the Glebe - friendliness of staff (I had Jasmine help me out with my pedicure) - accommodating - they were able to fit us (2 ppl) without an appt & with only 20 mins heads up - this place has only been open for 8 months so the place is very clean, well lit, fully stocked up & spacious - they offer drinks here (yes, alcohol too); during our visit though, we weren't asked if we wanted to order a drink / not offered some complimentary water (hence, the 4.5 rating) - prices are reasonable for regular manicure & pedicure but if you are are looking for gel or the dipping one, those are more expensive - attentive to hygiene with use of plastic cover with each use of the foot soaker (only concern is - not sure if those plastic covers are recyclable) - overall, I would recommend this place for your mani & pedi

Great place! Definitely need to make an appointment! Tons of colors to choose from! I left f very…read morehappy with a mani and gel mani! I'll definitely come back when I'm in the area!

They rushed, the colour was uneven. The prices are ridiculous. I tried to talk to the nail tech…read morebut she ignored me

There are many places to choose from ,this is the one place I keep going back to , they are…read more professionals . Always !

Because I, by chance, got a same day appt for a pedicure. For a pedicure appt, ask for Christelle -…read moreshe is lovely!

Self-care every day is worth it, when you visit the ten spot! The Glebe location is central (easily…read moreaccessible by transit) and the team will take such good care of you! So far - I've had the perfect gel mani, pedi, and facial... but looking forward to trying more services in the future!