Had an incredible experience today in selling my car. Ott was very pleasant and reasonable in…read morepricing and in accepting the condition of my vehicle (as it was an older model). I cannot say enough good about the experience. No hassle, no headache. Thank you and keep up the good work!

While all appeared great while cutting the deal, as it turns out this place sold us a vehicle that…read morehad tires 10 years old and were worn to the point they had to be replaced ... since it was winter we had winter tires placed on the vehicle and it wasn't until we tried to get the original tires put back on that we found out it would be illegal for the place to place them back on the rims.

1 of the sales individual has bad attitude in the way they treat people would not recommend anyone…read moregoing there.

great place to build a trusting relationship! just bought…read moremy second car from Jeff here at west end auto. my family has purchased a few vehicles over the years and have had the best experience with getting a safe reliable vehicle. would recommend to anyone looking for a great place to get a new ride!

They have become my go to place for vehicle repairs. When the pickup comes out I don't worry about…read morethe problem that brought us here. Honest, friendly and reliable. Seems like we'll get a few more years out of the old truck. Thanks We shall return

I want to start by saying thank you to Jacob for helping me with the purchase of my new SUV. Buying…read morea car during this pandemic was very stressful and unpleasant; But with Orr motors it was fast, stressfree and secured. They have good interest rate and a friendly environment as well.

I recently purchased a 2019 Ford Fusion Energi Plug-In Hybrid which I found on an Internet listing…read more I live in the GTA but the price listed was very good so I made arrangements to pick the car up at the dealership. The car was very low km's but when the offer to purchase was sent there had been a typo in the listing so it was actually 27,000 km instead of the listed 22,000 km which was a bit disappointing. Also, I requested that the car be fully charged when I picked it up so I could confirm that the battery was in good working order but was informed while in transit to Ottawa that the charger wasn't working and that there wasn't time to replace it before I arrived. So I ended up buying the vehicle not sure whether the electric battery was working and it took me 2 weeks and several trips to the local Ford dealership to get a replacement charging cable (under warranty). My wife and I are happy with the vehicle but experienced some stress regarding the above issues.

I called Kanata Ford and booked an oil change for the next day at 7:30am . I couldn't make it so I…read moreasked my wife to go. Although she didn't want to go on her day off, I told her she would be in and out as it was only an oil change. When she arrived the service advisor told her to sign the invoice for the work. Turns out they added in a tire rotation and a full point inspection $300. My Bronco is brand new and didn't need any of this. They pulled a fast one on her. I have never owned a Ford nor have I ever been to their garage. I had no idea how unethical and sleezy they are at Kanata Ford. I tried to call the GM 'Jeff' but he hides away from any conflict and won't return any calls. I reported this incident to Ford Canada. The service advisor "Antonio" called me the next day and offered me a free oil change on my next visit for the troubles but told me maybe I shouldn't send my wife in anymore if she can't understand the invoices. Near the end of the phone call he said "ok, I have added $100 credit on your account" I asked how much an oil change was and he said $140 + taxes. The math didn't add up but I didn't want to deal with this sleaze ball any longer. I left a negative Google review after the phone call. The next day the same service advisor "Antonio" called me and asked if I left a negative review on Google. I said "Of course, I did. You ripped us off and others should know. He said, "Well, kiss your $100 credit good bye and then hung up on me. I tried calling the GM of Kanata Ford and apparently he does this to everyone. He won't return calls and avoids all negative feedback on his staff. This place is a circus run by the clowns. I will never buy a Ford again and I will do my service at a local run shop.

They ripped me off by charging $5000 to repair AC in a 2016 Ford with 58,000 kilometres.read more

We dealt with our salesman Jeff Lalonde who made our new car shopping experience amazing. Very…read moreknowledgeable and pressure free which is so refreshing to find in a car dealership. He was always available to answer questions and provided excellent customer service. Ali in financing was incredible and very knowledgeable making financing easier. Highly recommend this dealership! They make you feel like family, not just a sales transaction.

jason i purchased my first brand new truck from myers kanata, felt proud …read more 3.5 years go by and they send me a notice that suggested i should trade in, km were getting close to end of warranty, so i went to see what they could do. basically they could give me the same model ,cost more but it was new. small navigation system,basic components. didnt really thrill me cause the truck i had was good. now they found me a gmc fully loaded 2.7 l turbo which i was told was awesome on fuel,exact words. lg nav screen, ,good roomy truck. so obviously they sold me on it saying i deserver it, during this time i brought in my employee who purchased my old truck from them. also called my wife who came down and purchased a colorado trailboss, and finally we had our daughter purchase a suv from them the following week. telling everyone how good they take care of you. fast forward 1 year. the 23 gmc evelution i purchaced is horrible on gas, turbo is always running .my first truck six cyl was better on gas, i do a lot ,lot of in town driving.so this sucked .My.radio only worked when it felt like it.after they had for a full day still needed more time to fix,expecting that business owners have that luxury of time. i went in to myers kanata today to see about getting into a 24 chev 2500 for towing purposes. i just wanted a basic hd . $88000 it came to,ok no problem but my trade in was only worth 40000 after 1 year of use,it only has 42000km on it.i still owe 68 000 on the truck. due to the high cost of the warranty they charge in the begging but little pay out if getting a new truck.. so in the end 88000 for new truck, i was going to put down 50000 deposit,trade in is 40000,so in my head i figured i may have to finance 18000 no problem. boy was i wrong after tax and all there add ons,rolling in my depreciated piece of crap truck that only one year old. deposit 50000. I STILL WOULD HAVE TO PAY $68354 for 84 months.if you do the math just to buy 1 truck the amount would cost 2 trucks.. the thing is i have the finance to just buy it all out right.but there is no respect and.it doesnt matter who you are and how much bussiness you gave them.they care about the $$$$. i may just be nieve but i figured they would want to help a family that bought 5 vehicles in 1 month. do not waste you time on enhanced warranty you wont get your money back and they wont transfer to another vehicle. Sorry they may pay $2000 from warranty the least the can tell you dont buy this truck cause in a year it wont be worth a dime./ so now im stuck going through gurus ottawa which can get me close to what i want for a real truck but still stuck with this overpriced.car ,truck that just eats my money for gas. oh and stay away 2.7 turbo.gas beast. jason

If / when you are in the market for a new car, whether it's brand new or second hand and new to…read moreyou, this is a good area to get a wide variety of choice to compare. Although, to be sure - pity the guy that's a car salesman! It's a tough business to be in. Still, there are various brands stuffed into this area: Honda; Toyota; and the conglomerate of Capital Dodge/Chrysler/Jeep; Hyundai; Volkswagen; Mazda; another conglomerate of Myers Buick/GMC/Corvettes; and so many more. This car park has easy access to the highway (417), and there's lots of shopping around here, so if car shopping makes you hungry (like, depressed so eat it off, or get a stiff drink), you'll have lots of choices. Or buy a big car with a huge trunk and go shopping at the Tanger Outlet mall, which is also very close by. Good luck with the choices. Take several test drives (we did!) and take your time to make the best choice for you.