Our brakes failed returning from door co vacation. Outstanding effort to accommodate us without…read moreappointment, provide a quality repair, and a reasonable price! Thanks, Tom & Mary Ann, Oconomowoc

I have always found PK's to be upfront and honest about any repairs for our aging fleet. (LOL) We…read morehave been going to PK's for years and are very satisfied with the service.

I went in this morning at 7:15 AM (June 16, 2014), without notifying them ahead of time. I needed…read moremy engine shield re-screwed back on, since it was scraping on the road. (It is located underneath the front end of the car engine). I also informed them that I could not be late for work (8am) and if I could leave it there to be worked on. They fixed it on the fly and only took them 15 minutes and "DID NOT EVEN CHARGE ME." I was out of the shop by 7:35. Just in case they even called their shuttle service to be on standby to take me to work, talking about professionalism. I would recommend them to anybody or at least give them a shot. My vehicle is an Infiniti G-35, and I would have no problem taking it to a Gandrud, Chevrolet Auto Body Shop.

poor communication from sales department. I scheduled service and requested a loaner , which they…read moreconfirmed. I drove 65 miles to arrive and find out they had no loaner cars left. i will not step foot in this location ever again. I can't imagine what would have happened if they actually serviced my vehicle.

Do not purchase a Bergstrom Certified Used vehicle from this location…read more We owned our vehicle for just over a year when it completely stopped running. After inspection, the service technician clearly told us this was a pre-existing issue and nothing we could have done to prevent it. We are now facing nearly $6,000 in repairs just to get the vehicle operational again. Since then, I have attempted multiple times to contact the salesperson who sold us the vehicle, as well as customer service representatives, to discuss whether there are any goodwill options or assistance available. Each time I call, I am transferred to someone who is "not available," sent to voicemail, and none of my calls have been returned. If you want more proof of lack of response, just look at the reviews below. Funny you only see the owner comment on the few five stars they have, and non of the unfortunate people that deal with issues. If you are living paycheck to paycheck like most families, this is not a risk worth taking. When something goes wrong, you may (will) be left completely on your own. We are now trying to recover financially from a repair bill that will take months to pay off. We could not get our vehicle fixed at the location we bought it at, due to their inability to work on Volkswagens, makes you think they shouldn't be able to sell them at the Subaru location. I do want to recognize the team at Volkswagen of Green Bay, they have been honest, professional, and extremely helpful throughout this process. I would rate their service department 10/10. If you are considering a Bergstrom vehicle, I would recommend working directly through them rather than this Subaru location. At minimum, they answer their phones and communicate clearly. If you want to buy a certified used vehicle at Bergstrom Subaru, make sure you at least get the popcorn they offer you when doing your paperwork. At least you will get some bang for your buck. If you are a risk taker and want to take a risk on a used car, honestly use Craigslist, Ebay, or Temu, they all are more reliable than this place.

Kevin is the best! My 89 year old mom's car was dead in the cold garage. He came and jumped it, but…read morethe next morning it again did not start. He took the battery out, over to the dealer, who checked it out and said it was dead and under warranty. He brought a new one back and put it in her car AND checked her oil and added air to her low tires. That is service. We have his card, and will call with any additional issues. Great Green Bay service. Bravo Kevin Bravo.

Hands down the nicest most helpful human-being I have ever met. Got my snowmobile stuck in a…read moresnowstorm, missed my turn on the trail and ended up in a marsh full of 8ft fragmites in 3 ft of snow. I was too far away from the road for him to pull me out. He helped me get my sled turned around and out of the marsh in the middle of the night while it was still snowing/sleeting. I can't thank you enough my friend!

shadey business practices. Waiting for hours for an easy repair. Cant talk to owner or anyone in…read morecharge. GO SOMEWHERE ELSE GREEN BAY!!!

Our 2017 Equinox died today. This shop was able to get our vehicle in today. Had to tow it there…read more They did diagnostic and told us the estimate. We didn't think we could get that money right away, but figured it out. Called them back to start the repair, which was a timing chain. Told us we wouldn't get the vehicle back til next Tuesday, mind you it is the Friday before Christmas weekend. Called us back a while later and said they were working on it. This was at about 11am, and they close at 3pm. They got it done before 2pm. We had our vehicle before they closed. They also drove us home and back to the shop. The manager made this work and we are very appreciative of his and his crews effort. I highly recommend this shop for any repairs.

I used to get my car filled up with gas at Gene's Deep Rock & had great service I am VERY…read moreDISAPPOINTED they are no longer providing this service

I have been bringing our vehicles here for years and am very pleased with their excellent service…read moreand ability to fix problems the first time. Highly recommended!