I was really in trouble on a small, hard-to-find part for my GMC. The folks at the counter listened carefully, found a solution, and 20 minutes later I had the part in hand. I know they went above and beyond for me, and I appreciate their good attitude and wonderful service. These folks define "Midwestern nice." read more

Dave was wonderful to work with. Kind and VERY honest. Appreciate working with them!

I don't think the people who bashed Norb's Auto Salvaging are talking about the same salvage yard I did business with. I did a mail order transaction with Norbs for a pair of sun visors for my car and couldn't be more happier with the excellent and courteous service and quality parts I received. I highly recommend Norb's for your vehicle parts. read more

I had found a transfer case through Norbs. They answered all of my questions from my numerous phone calls. They worked with me to get me the best deal and shipped as fast to me as possible. Unfortunately by the time I received it, it was cracked. But they picked it up and refunded my credit card in a timely manner. read more

Called for some parts. First impressions are from the people taking the phone calls. Got a lady and let's just say that straight to the point is what she's all about. Was very annoyed that I called back for something else after the first call. I've been a customer service manager for more than 10+ years and how you talk to people will either get their business or lose their business. They just lost my business. Even though they are in town and I was going to spend a few hundred dollars there, I rather travel out of town and spend more than listen to someone who sounds like they don't even want to be there or even care to sound polite. read more

This is a great place for used parts. They run it like a well oiled machine. Super nice staff, fast service, great prices. Needed stock 2004 Hyundai wheels and tires, they had enough to choose from to get a nice set for a great price with tires. Pleased! read more

Easy, friendly folks, willing to help. Aluminum recycling. Good used tires. Auto parts from engine blocks to seats and everything in-between. Most days, a dog to pet, while qualified crew assists on your request. My first choice, and frankly, ONLY choice for used auto parts and salvage. read more

I found the parts I needed through car-part.com. Norbs Auto Salvage was the first to reply and sent me pictures of the part and answered my questions VERY quickly. The price for the parts shipped (I'm in New York) was also very reasonable. I asked for a PayPal payment request and received the request almost immediately. They shipped my parts the same day. I am very pleased with the service and would happily purchase parts from here again. read more

Well this is a very BAD one. I purchased a used Subaru Outback from a local Subaru dealer. It had the transmission replaced and the part was purchased at Norbs Auto Salvage. I had the car for about 30 days and put on about 581 miles when the transmission went out. I got the car back to the dealership and they tried to contact Ownership/Management to see if they could get some recourse. Norbs said the part has a 90 day warrantee. I only used the car 30 days and 581 miles for a $1,200 part. The dealership tried calling Norbs but they were unwilling to help. I ask for the owner's name and business phone number. He was rude to me, very short, and unwilling to do anything! How about a replacement part at a discount price? The dealership is willing to work with me, but the part supplier isn't? The part is $1,200 it wasn't a $50.00 water pump. Being that they are very rude and unwilling to provide a good customer service experience I would NOT buy parts from them. VERY BAD EXPERIENCE. read more

rude horrible service! i ordered a set of matching seats for my car to upgrade the interior. they sent mismatched seats and are now trying to force me to pay for the seat that does not match that they still have because i refused to accept it! even tried lying about not reciving the payment for the seats that i had gotten, to try to get this mismatched one i refused to take paid for. PLUS they refuse to supply the missing trim that josh promised me for the seat i do have. the people are rude and harassing. treated me like they thought I was an idiot i am thinking they thought they could take advantage of a woman. he REFUSED to give me a receipt for the check i had given him i filed with BBB theres so many good yards around dont waste your time with this one. read more