If you have water issues in your home or basement you want to use this company!!! Their customer…read moreservice is beyond belief!! Justin came right away to look at my basement, he put my find at ease and told me he could take care of the problem and guarantee that the water would not come back! They were able to come two days later and filled the crack. The workers were kind and courteous and did an excellent job!!! The communication was beyond excellent!! Every time I texted I got a response back right away, got an estimate right away got the invoice and lifetime warranty right away. I would recommend this company to everyone!!!

From the owner: Eastern Iowa Spray Foam & Water Proofing LLC. Is a family owned and operated business. Owner has…read morewell over 15 years experience in the industry. He will personally come and inspect your homes' foundation to give you and estimate n the right services you need. He will be on site during the job and walk you through the completed project to ensure that you are satisfied. All work is guaranteed. We are licensed & certified, and strive for excellence on each and every job.

I have to take a moment to say how extremely happy I am with Tomlinson-Cannon…read more I have been dealing with a water in my finished basement since I had purchased my home about 10 years ago. Typically it wasn't an issues, unless we had a wet spring, or a week of rain. This happens fairly regularly for us that live in Iowa. I thought I had two cracks in my foundation, turned out I had 6 Cracks. Eric and his team came out, found all the issues and promptly fixed them the next business day. I did run a water test and found one place that wasn't quite sealed. Eric had another professional out 2 days after the test, and promptly fixed it. I can't tell you how much of a relief after 10 years to finally have this off my shoulders. I would recommend Tomlinson-Cannon to everyone.

It was ok. The annoying thing was these guys still charge a fuel surcharge which is merely a…read more disguise for additional profit. Just bury it and don't break it out because I find it very maddening and I probably won't use them again. Geez!

Shawn was prompt and knew what we wanted. completed work in timely manner…read more work was well done .

From the owner: Larson Foundation Repair was established 2007 and is a veteran and family owned and operated…read morebusiness. Call today for a free estimate!

I called Tomlinson-Cannon to waterproof my leaky basement. Justin was very professional and…read moreknowledgeable. He did an excellent job explaining what they would do and how long it would take. The job was actually able to be scheduled earlier than expected. The installation crew showed up early and completed the job professionally and efficiently in 2 days. Once done they cleaned up the basement well. I would definitely recommend

It's somewhat baffling all of Tomlinson Cannon's communication encourages customers to contact them…read morewith any problems. I can only assume that's for the slight catharsis of complaining into the void, because in my experience, they won't return any communication and, if they do, it's only to tell you that the issues are your own fault.   We contacted Tomlinson Cannon primarily to bury several downspouts and direct water further away from our home. We also had some gutter questions, and they recommended some modifications, including larger gutters on the front of the house due to the roof pitch. We were quoted gutter guards only for the front sections being replaced, but they agreed they weren't really necessary because our gutters were relatively empty. The drawings provided with the quote showed the trenching for the buried downspouts (5 in total) would not interfere with our foliage, but on the day of install the pipes were buried in different locations and significantly cut into the root system of a large red maple and decimated a bed of hostas. Disappointing, but what's done is done. I asked the installer what sort of maintenance I should be doing or how I'd know there was a problem, and he just kind of shrugged and told me I'd know.   A few weeks later we had our first moderate rain, and one of the downspouts turned into a geyser where it attaches to the pipe (photo attached). There were some other issues - drain covers popping off in rain, significant soil erosion around the drain, etc. I shot them a quick email with photos and some questions about whether certain things were normal or if there was anything I should be doing. It went unanswered, but after trying to call them we got an automated email 10 days later that service had been scheduled. I called them to follow up on the questions in the email and was told the worker would answer those when he came out.   Two months later on the scheduled Friday, I took off work early to be home for their arrival window between 3 and 5pm. No one showed up. I called and was told the job had been marked complete, and they'd have the guy call me back on Monday. That weekend it rained, and the geyser returned. No one called on Monday, so I called back on Thursday and was told a manager would call. Tim called me back, and he told me they had been out and cleared some debris from the drains, and the reason we're having a geyser is because we didn't get gutter guards. (Okay, and you were just going to sit on that information unless I call five separate times?) He said they actually don't guarantee their work without gutter guards (which was the first that had been mentioned and was absolutely nowhere on any of the paperwork), and he'd send a quote for gutter guards.   A week goes by - nothing. We call back and are told that Tim will call us back. Another week goes by - nothing. We call the number Tim called from and leave a voicemail. Another week has gone by with no response, so now I'm leaving this review, four months after the initial work was done, when we're still in the same (if not worse) spot with our downspouts.   We had some basement work done as well, and the guy who came out was great and answered all my questions fabulously. Similarly, the guy who came out for the initial gutter consult was great. But since the buried downspouts alone were $4k of the $7k we paid, I'm weighing my rating accordingly. It feels very disingenuous to say that the improperly working downspouts are our fault when that's the whole reason we contacted the company in the first place, and gutter guards were never mentioned or recommended for the pre-existing gutters that connect to the buried downspouts. We've checked the gutters - they have only a minimal dusting of birch catkin fragments (see photo). Would the gutter guards keep out the very small birch catkin confetti? I wouldn't know, because it's impossible to get any answers. Even if we wanted to remedy the situation by apparently paying several thousand more dollars for gutter guards, they won't return our calls. And if we get gutter guards, how can we be sure they won't add another arbitrary condition to their work after the fact?   If your project goes perfectly, you may have a very different experience. If it doesn't, perhaps try journaling, because the result will be the same. Based on our experience, I would not recommend Tomlinson Cannon for exterior work.

The initial contact when reviewing needs of the home definitely took forever; I had planed ahead…read morewith questions i was prepared to ask so they would know i had done my research prior to their arrival. I tried to be very clear with everything between the price expected to pay, the equipment used (including the brands), etc to ensure there would be no surprises. The salesman and I agreed to a triple sump pump, dehumidifier and waterproofing the walls. I specifically asked if the dehumidifier was an April Air (whole house) dehumidifier and the salesman confirmed. He also told me there would be a lifetime warranty on the system which would extend out to the next homeowner and I could expect annual maintenance to ensure the system continues working smooth. The workers began installing the systems and the dehumidifier was not only the brand the salesman and I had discussed but it was not set up as a whole house system. I mentioned this to the workers and they said they would reach out to someone and have them call me. Never happened; in fact when I reached out on my own behalf I was told the information given to me was inaccurate. Two years later my system starts to go off so i reached out to the company whom said they could help but they would have to charge me since it would be considered part of their maintenance. I questioned why no one had reached out to set up annual service maintenance the year prior and why the salesman let me to believe the maintenance was part of the warranty and service done. I paid over 20k and don't see why the annual maintenance check ins couldn't be free. I did complain about my salesman and expressed my disappointment in what he led me to believe I was getting myself into but the apology i received felt more like a "too bad so sad" response. If you are looking into getting waterproofing done, I would reach out to multiple companies in your area and consider choosing someone else.

The quality, professionalism, and communication is second to none here. They make sure you are not…read moreonly informed with the exact expectations but also hold true from start to finish.