We called Tomlinson-Cannon to replace a failed skylight and repair roofing damaged by water. The window and repair has held up beautifully. They communicated clearly, did excellent work, and followed up to check on things afterwards. They even sent a thank you card for trusting them with the work. Great people and top tier business! read more

The downspout came loose from the gutter and Tyler came out and fixed it for us. They also rerouted a downspout a couple years ago. Very satisfied with their service. read more

Excellent customer service. A communication issue arose, but the company addressed and resolved it promptly and professionally.

EXCELLENT roofing job! I struggled to find a roofer willing to take a small job and advise us honestly about the depth of the repair work needed. Tomlinson Cannon employs Jamyson Harms in a new roofing division & he made honest, knowledgeable recommendations, all reasonably priced. His team's work ethic was impressive. read more

I had them install a sump pump and drainage tiles around the perimeter of the basement. If any thing goes wrong down the road, don't call them - especially at 3:30 pm on a Friday! Had problems with the pump and they said all their guys were already gone for the weekend - that I should call a plumber. Poor customer service! read more

We had them install wall anchors in our basement, where the rising water table had cause them to start bowing inwards. The workers we encountered were perfectly nice, and the price they charged us to do the work was more than fair. It actually came in lower than we originally thought it would. However, we had a couple of problems with their work, one major and one minor. The minor problem was the fact that they left the house open/unlocked while they left the property for a lunch break on their first day of work. We would not have even known about this, except my husband came home over his lunch break and found the house wide open and empty. He addressed it with the foreman of the job that day, and the next day the same mistake was not made. The major issue was that, during the course of the job, they had to bust up a portion of one of the concrete squares of our front walk. When they were done with the job, they did a TERRIBLE job of repairing the sidewalk. It really, really looks horrible, which is especially disappointing from a business that works with concrete on a regular basis. When I received a call from the company the following winter, offering their snow removal services, I complained about the sidewalk, spoke to a manager, and he assured me that he would personally check it out and get back to me to see what they could do to right the situation. I have never heard back from him, and to this day I am infuriated everytime I walk up to my house and see that ugly sidewalk square. I had high hopes for this company, and unfortunately they didn't live up to them. read more

I have had John from Tomlinson Cannon come out for two small gutter fixes this year, and I was very impressed. He was quick to come, efficient at the work and did not overcharge. I will definitely call again if I have any gutter issues. read more

They installed drainage tiles around the perimeter of the basement.They did a great job. The work was done professionally and efficiently, and they cleaned up the basement well after finishing. Definitely recommend. read more

Our sidewalk was sinking so we called Tomlinson/Cannon as they were recommended to us. They came out the same day we called them and gave us a good faith estimate. They did the work the very next day and the actual end cost was a bit less then their estimate! They were prompt and were there when they said they would be there. They were efficient, professional and cleaned up after themselves. We have nothing but very positive things to say about Tomlinson/Cannon and would highly recommend them. read more

I've used this company twice now and the work they did cleaning my gutters was great. Their customer service, however, is atrocious and I will NEVER use them again. The first time I called them to clean my gutters, they were a mess and were completely clogged with leaves/sticks. One man showed up and was done in a little over an hour. I paid the hourly rate of $96/hr plus $24 for every 15 minutes after. Good deal for everyone. The second time I called, our gutters were in far better shape than before and I just wanted to make sure they were completely clear before winter. Two men showed up and worked for less than an hour. The initial problem came when I opened the bill from them a couple weeks later to the tune of $240! The workers overstated the time they spent at my house and it turns out the hourly rate applies to each worker they send. First, this information was NEVER conveyed to me when I requested the service. I was only told it's $96/hour and $24 for every 15 minutes over. Second, why does it take two men the same amount of time to clean my gutters as it does one man? Especially when the gutters were far worse for the single worker that came the first time. I called Tomlinson Cannon to resolve the bill issue and spoke with the manager, Dan. He looked over the paperwork, called back the next day and said he was willing to take the quarter hour charge off my bill, bringing it down to $192. When I said I wasn't happy with that and should only be charged the rate I was quoted ($96/hour, $24/15 minutes over) he told me I was wrong (basically called me a liar) and they ALWAYS tell everyone the charges apply per man they send. Again, I was NEVER told this. He finally said "I don't care what you do! Pay the bill, don't pay the bill, I don't care! I'm done with this!". I told him I wanted to pay what I was quoted and nothing more. He then seemed taken aback when I asked for that in writing. At this point I didn't even care about the money - this was all on principal now and Dan the manager was a dick to me. I ended up calling the main office and spoke with the owner to make sure the correct bill was sent to me. Long story short, if you absolutely have to use this company keep a watch handy because they will try to overcharge you. And Dan is a dick. read more