They really care about their patients. My 12 year old was really nervous but the nurse talked…read moremovies with her and calmed her nerves immediately. The procedure was fast, the dr came and spoke with me and the same nurse helped me get my daughter into the car and was so sweet. The dr even followed up that same day to check on her. We will always recommend them and be back if we ever need anything else!

I went yesterday to have my teeth removed it's a health hazard my teeth need to be removed I was so…read morenervous and the oral surgeon there refused to do my procedure and said I have to go to the hospital I am so upset I drive three hours been waiting so long for this.

RUN FROM THIS COMPANY! Deceptive billing practices. We called around to compare prices for…read moredaughters wisdom teeth. We chose them based on pricing quoted. We paid them the amount quoted and then they billed insurance...then they didn't get as much from insurance as they thought so they billed us the rest - which was more than DOUBLE the original amount quoted! We called about it and they even admitted to giving us wrong numbers but would not reduce it and then threatened to send us to collections if we didn't pay. Horrible business practices. Save yourself the trouble and $$ and go to one of the many other options in Louisville.

Dr. Sivori was excellent. He helped me carefully weigh my options with respect to my wisdom teeth…read moreremoval and completely respected my last minute decision to only do the top teeth this time. The procedure was smoother than anyone described (I chose to use a local anasthetic) and recovery has been pain-free. I've never had a better medical experience, and would recommend Dr. Sivori to anyone in need of an oral surgeon.

Went back for a followup procedure. Dr. Accord is a Surgeon for the Surgeons Absolutely…read moreProfessional and Friendly. Had Full Extractions with followups. The Staff was with me all the way

Both of my daughters have been to Commonwealth Oral and Maxillofacial Surgery, one had all 4 wisdom…read moreteeth removed and the other had to have 9 baby teeth removed before getting braces. This required two surgeries (top/bottom) so all told we have been to the office many times and we had excellent experience every time, from consultation to surgery to follow up. The office is located in a wonderful area, the facility is clean, bright, modern, and spacious, and the staff really seems to care about their patients and caregivers. I highly recommend Dr. Acord and Commonwealth Oral and Maxillofacial Surgery to anyone requiring oral surgery!

This office is frankly horrible. I waiting 1 hour past my appointment time just to get seen. The…read moredoctor was dismissive of my anxiety for the procedure and would not explain the pain management to me. He consistently rolled his eyes and interrupted me. I am going somewhere else to get them done. Don't come here if you value your oral health or want to be heard.

I will never schedule a consultation with this place ever again. The lady called me the day before…read moremy consultation to get my wisdom teeth, checked out and told me that that they don't take my insurance when I've called my insurance company to verify that they take it. The girl on the phone and in person was very rude. I highly recommend not to go for a consultation.

Irresponsible and shady. I prepaid for recommended service…read morethat was reckless and rejected by their orthodontist, despite that the oral surgeon almost did the extraction and they still would not refund me. End of July I had a cleaning and consult for motto aligners. I prepaid ~$1800 for the aligners and 2 planned extractions. Beginning of August, I came in for the extractions and waited 1 hour before being led back. My aligners are not there, so I asked to speak with the dentist to make sure the aligners are being made, before I have my extractions. The office manager told me he's not there and he would call me next day. I pushed and the oral surgeon checked on the progress, turns out the plan was rejected and they were preparing to extract 2 teeth. One of them would've been high risk. I requested a refund for the prepaid amount and was informed I would receive a check. Now, beginning of October. I still do not have a refund. I called their billing office and was told they cannot refund more than $1000 and I'd have to talk to the office. The office will not answer the phone. 100% do not recommend.

Poor bookkeeping, management and customer service. I wouldn't take my dog to this place. Aspen…read morewanted 60 % payment up front before they started any dental work. Which I paid. I was told I would be refunded for any overpayment. While my Humana Insurance and Aspen agreed on a monetary amount I would be refunded for any over payment on my part. I called Aspen's customer service, which is in Syracuse, N.Y.. After a short discussion they told me I was due $199.40 in refund when one service was paid. Aspen's records showed still pending. I then called Humana to find out what was the hold up. I was informed that all services had been paid. Humana called Aspen while I was on the phone. Human informed Aspen that the service rendered and day was paid by electronic transfer. Which Humana gave Aspen the dates sent, received by Aspen and electronic transfer number. Aspen told us that a case would be open and check back in ten days. I then went to the office where service was rendered. I talked to the office manager and was told that a certain day of service was still pending. I informed the office manger it has been paid and I have the electronic transfer number. She then try to blame corporate. I told her I don't care about who the blame is, I want my money that Aspen owes me.​

Short version: Lacks compassion and honesty. Avoid!…read more We came for a consultation in advance of having my daughter's wisdom teeth out. They patiently explained what everything cost, and we put down a deposit to secure the appointment. The day of the surgery, we had an extremely bad experience that could have been avoided. As I was called back after surgery, the nurse assistant coldly lectured me, telling me my daughter was emotional (as some people are after surgery) and not to hug her or comfort her in any way. When I went in, my normally stoic daughter broke down sobbing and the nurse assistant glared at me as though daring me to reach out. On the way home, after I had paid the quoted balance, all my daughter could talk about was how this young woman had treated her while she was half incapacitated. The woman berated my daughter for crying and even told her that she was upsetting other patients. (Knowing that this was not an unusual reaction, she could have discreetly separated my daughter from any allegedly upset patients.) For days afterward, that was the part of the surgery that was the most painful for her. There was no followup appointment, and a month later my daughter was still experiencing discomfort and does not want to go to the dentist anymore. Obviously, we didn't want to go back and risk getting our heads bitten off again and just figured we would let it drop...but imagine our surprise when we got a bill for $613 that they hadn't bothered quoting us for! As it turns out, they had messed that up too and quoted us a bill that was more than 25% less than what they actually wanted us to pay. They agreed to give us a discount on the remainder, but it's not enough. I am giving them two stars instead of one because at least she didn't get dry socket or any complications from the procedure itself. It's just the support staff that was terrible. So, to recap: They were unprofessional, unprepared, and frankly unrepentant. I will never, ever recommend them to anybody.

This is the most efficient doctor's office I have ever been to in my entire life and I am a doctor…read more I would know. I came for my 10:00 appointment at about 9:57. They gave me the paperwork which I did in a few minutes, and in the meantime they called my dentist office to get the x-rays. Not 5 minutes later they called me in the back. The oral surgeon came only 3 minutes after I sat down in the chair. He spent more time with me than most doctors do with their patients. Last but not least as I was leaving within 15 to 20 minutes someone emailed me the pricing breakdown, most importantly saying how much I needed to pay out-of-pocket after insurance. The previous oral surgeon I went to... Their office took 1-2 months before they called me with that kind of pricing information.

Dr.Livesay is a jewel !! Efficient communicates well with his patients about the procedure . I…read morewaited over a year to be able to come to his office because of my insurance. I trusted him to do the procedure of Implants and was very pleased . Staff is absolutely fabulous !!

From the owner: We are committed to offering you the highest quality care possible and we will make every effort to…read moreensure that your visit with us is a comfortable and satisfying experience. We take great pride in providing an excellent group of caring and qualified staff. Along with knowledge, we also bring the latest technological advancements to provide you the safest procedure(s) possible. Our experienced and caring team is ready to assist you with your needs. Please take a moment to browse through our website and contact us at your convenience, so that we might assist you in maintaining and producing a beautiful and healthy smile. We will make sure that you will receive the highest standards of care and patients satisfaction.

Had wisdom tooth and another tooth pulled. The dentist went over everything including cost of…read moreeverything. Happy I was able to get extra meds before surgery to make sure I had no issues. I had no pain or issues afterwards.

The front office staff (or the one woman sitting at the window) is beyond unprofessional. I do not…read morewant to sit here listening to her chomping her food, talking about other staff & whose parents let their boyfriend spend the night, etc. Add to that discussions about patients, with or without names, is absolutely unacceptable. Here is a hint: If you call a patient to confirm an appointment, ask for them by name, then get off the phone and talk to other staff about that patient...every single person out there hears you!!! I will not return here under any circumstances and my family member's appointment will also be cancelled