We have used Schaaf Windows previously and this was our third time and as usual they were…read moreoutstanding. Rich Deckinga is so great to work with. He knows his products and is very honest and trustworthy. His recommendations of what are best suited for our needs have been consistently perfect. The installation teams are very neat, considerate, on time and perfectionist (Thank you Jimmy and Corey) at what they do. When finding a contractor you always hope for a good experience. In our case we remain loyal to those who have proven they will do as they say. Schaaf Windows lives up to their promises. Thank you, Charles & Gail Commerford Frankfort, Illinois

Just finally completed all the windows in our home. We did them on 3 trips due to the cost and we…read moredidn't want to take a loan out. Windows cost a lot no matter where you go. It takes about 6-8 weeks once you order. We had problems with our install on 2 of the trips. The second install the guy left caulk in 2 spots on our hardwood floor. We never called about this because we are planning to resand them. This is very careless on his part because he did have tarps down. The 3rd install the guy who put one of the octagons in never leveled the window. So as they were ready to leave and my husband checked the work it was obviously off center without even placing a level. The guy fixed it before he left. Now that the work is done, we are happy. Windows are beautiful. Just make sure to check everything over before they leave.

I'm so grateful for this company. I was involved in a violent domestic situation which required me…read moreto have my locks changed immediately. They went out of their way and made an exception to come change my locks and arrived within a half hour of my call. The gentleman and his son that arrived were so sweet and caring and very down to earth. I can't express enough how their kindness and generosity helped give me added peace of mind and security. I highly recommend reaching out to Gordon and Backhus Glass and Lock. Thank you again so much!

From the owner: Locksmith Services, Lock Installation, Re-Keys, Master Key Systemsread more

The Granite & Marble Depot did an excellent job on removing my old counter tops and replacing them…read morewith the new ones. The office staff, the person measuring the counter top, and the installers were completely helpful and professional. Cassie in the office was fantastic, very accommodating, and responsive. My old counter tops were black laminate and I was looking to upgrade to a material and color that would lighten and modernize my kitchen. Their pricing was in line, if not a little less expensive, then the other two places from which I obtained quotes and their selection of colors and types of material were expansive. I also purchased the under mount sink to match the counter top coloring and the matching accessories. When I discovered two matching strainer baskets were ordered, instead of one strainer and one flange for the garbage disposal, they quickly refunded me the cost, once I returned it to their office. Definitely be cognitive of the depth of your current sink versus the new under mount sink, if you have a garbage disposal since the electrical of your garbage disposal may need to be rerouted. This is not the company's fault but something I did not think of at the time of purchase. Just so you are aware, it does take approximately 1 month from choosing what you want in the showroom to the final install. This is not an unusual amount of time for this type of project. Just thought some people might like to know this information for planning purposes. I highly recommend The Granite & Marble Depot and would definitely do business with them again!

We purchased a granite countertop for our new bathroom vanity from a home improvement center and…read moredidn't expect anything but basic service. HUGE surprise. We have never been so impressed with a company as we are with GMD Surfaces. They called to set the measurement appointment. The man came out right on time. Did his work and even took time to answer my questions. Within two weeks GMD called back to set the installation date. Two men came out and within 35 minutes the countertop was installed, grouted, and all debris removed. The countertop is beautiful and sets off the bathroom perfectly. We have plans for the kitchen, and I can't wait to deal with GMD direct. You can't go wrong with this company. Mike and Sharon Burke

Stevenson Transfer moved our daughter out of state. A crew came on time and packed all the…read morefurnishings, and breakables (there were a lot of those too). My daughter was nervous about the move but was happy and relaxed at the end. All items were professionally packed and stored on the moving truck. The truck arrived on time, everything was unloaded put were they were suppose to be. There was no damage or problems and the young men could not have been more accommodating, Stevenson Transfer charged a very fair price and executed very professionally. They value customer service and I would highly recommend them. Jim F

After extensive research, I chose Stevenson Transfer because of their 5 star reviews for my move…read morelast summer. ST wasn't the highest quote I received and they weren't the lowest, but my gut told me this was the company I should go with because It's family owned and operated and you work on your move with the actual people who control the logistics of getting everything right. It was one of the best decisions I ever made. I can't tell you how many times between booking the move and the actual move itself, that I patted myself on the back for having had the good sense to choose them. It's hard to imagine there's a company out there who is better at what they do. I moved from Chicago to Newport Rhode Island at the height of the pandemic in July 2020 and ST never skipped a beat I can't stress enough how wonderful ST is. There were various things that came up during my move that were out of my control and Stevenson Transfer came to the rescue every time. Angie and Cindy (who will become your best friends if you choose ST for your move) are nothing short of amazing. I was in constant contact with them as things came up unexpectedly or changed. The movers who actually do the move are some of the most professional people I've worked with. Choosing ST was honestly one of the best decisions I ever made. Do yourself a favor and book them for your move. They are, simply, just that good! You won't regret it. Thanks ST for all your help and support - Margie

On 9/30/2023, I contracted with Chicago Fabrication Innovators LLC to purchase and install various…read moredoors and window screens, with an estimated completion date of 11/2023. Between 9/2023 and 3/2024, I asked for numerous updates without any meaningful responses. Between 6/2024 and 10/2024, I finally received half of the job installed, which also required corrective action to ensure no critters or rodents could enter my home b/c the contractor left gaps in the door and brickwork that exposed the inside of my home to the outside. Afterwards, the contractor gave me the run-around for another 6-months until agreeing to complete all work by the end of 5/2025, which did not happen. So here I am with a half-way done project and a contractor that refuses to refund any money to the 50% incomplete work. He has gone dark and silent on me - almost 2-years later.

From the owner: Since 2019, Chicago Fabrication Innovators has served as a premium quality storefront, window, and…read moredoor installation service throughout the Chicagoland and Northwest Indiana area. With the capabilities to fabricate custom storefronts and entrances, CFI is quickly growing as an industry competitor, specializing in client accommodations, industry advice, top-notch customer service, and efficient turnarounds. Guaranteed.

They just plain suck and do not stand by their lifetime warranty. They want to charge a fee to…read morecome out and service issues related to a crappy product. If zero stars were an option that would be the rating.

Company to avoid. I replaced windows for my whole house and was promised unlimited warranty. I…read morerecently called up to report an issue and they tell me the company has changed ownership and old warranty isn't valid. Company to avoid