I've been using Baylor Family Medical for 20 years now for issues great and small. This was my…read moreannual visit but to their new building. It is much larger than the old North Garland facility with what looks to be an emergency center in part of the building. After circling one time to get my bearings of where the clinic area was located I entered. I should say the reason I've stayed with Baylor all these years is personal, friendly service and diagnostic advanced care. So it was good to know progress and growth had not dampened those attributes, but as one should expect- made positive strides in my opinion to advance both service and care with a bit more speed. Being employed in tech I immediately appreciate their use of new "stuff", from the Phone app to the gear they employ for even my simple checkup. Nothing like speed when your waiting on the numbers! Service- It's a big place but after determining where clinic was from the entryway shingle, I was greeted warmly and escorted to the area where my new doctor served. Short wait- very good first visit with "new" Dr- some diagnostic tech and I'm done. While I was out in under 1 hr, even with a meet/greet the new doctor, I felt very good about the visit and Baylor. This was a Friday the 13th visit but I had some lab results on Saturday via the Baylor app and full results with Doctor recommendations Sunday evening. Pleased to say the least - 5/5!

Let me start by saying that I have used doctors in this system for over 30 years. (I miss Dr…read more Hoss.) The doctors, nurses and medical staff working for Baylor are always great. However, BSW is now adding an extra $300 "Hospital Facility Fee" to every doctor visit. My last doctor visit was $300 to see the doctor, $150 for blood tests done in the dr office, and a $300 Hospital Fee. $750 for a single office visit. Baylor is "nonprofit" in the same way the Epstein Class are "taxpayers". (Their CEO made 10 million dollars last year, and nobody on the board was paid less than a million. So...)

I had such an incredible experience at White Rock Family Health, and I just have to share…read more NP Angelina is absolutely amazing. She is so attentive, truly listens, and makes you feel like you matter the moment you walk in. All of my kids love her, and that says a lot... especially with teenagers who don't always open up easily. She has such a special way of making them feel comfortable and heard, which means everything to me as a mom. I honestly can't say enough good things about her. She is a truly special human, and we will not be going anywhere as long as she's there. I also want to mention Al, one of the nurses, he's been with the office for over 10 years, which really says something about the kind of place this is. He's always kind, welcoming, and consistent. It's people like Angelina and Al that make going to the doctor's office a genuinely positive experience. So grateful we found this place! And sorry it took me 10 years to create a review. But she is incredible I had to stop and leave one.

Customer for many years, bilingual, adults, children and seniors. Easy scheduling, friendly staff,…read moreeasy parking, convenient location.

This a great family medical practice in Dallas! We take our son to Dr. Jowdy. Her and the staff are…read moreall so nice and friendly. They know how to make the kids feel most comfortable even when they have to give shots or do something not so fun. I feel comfortable there with my 9 month old son. They are taking Covid seriously and only keep one patient in the waiting room at a time and the office is always nice and clean. Even though I moved to Plano recently I'm happy to commute to see Dr. Jowdy and her team.

I am new to the Dallas area and was looking for a family medicine clinic to establish care…read more Unfortunately, this location has made that process unnecessarily frustrating and unprofessional. I have now driven from Irving to this clinic twice in the past two weeks, only to be told both times that my appointment had been canceled -- with no explanation given and no prior notification. Each visit cost me a day of work, plus hours spent calling my employer's HR department and my insurance company to confirm my coverage. Both confirmed everything was accurate and active. The problem was never on my end. What makes this worse is that the clinic seemed to place the blame on me for their own cancellations, rather than taking any accountability or offering a solution. I understand that schedules change and issues come up, but canceling appointments last minute without notice and then pointing the finger at the patient is not acceptable -- especially for someone trying to establish a new patient relationship. I've lost time, wages, and patience over this. If you're new to the area and looking for a reliable primary care provider, I'd strongly recommend looking elsewhere. First impressions matter, and this one speaks volumes.

I've been a patient of Dr. Hampton's for 7 years. When she moved her office to Garland, I had to…read morefollow because she is the best! She listens patiently to all my concerns with empathy, and she has treated all my illnesses well. I trust her because she has also gone through some of the same things! When I speak to Dr. Hampton, I feel as though I am talking with a friend. A professional and caring GP.

Dr. Brenda Hampton is by far my favorite doctor I have ever had. She not only makes you feel…read morecomfortable, relaxed, at ease but is very professional and knows what she is talking about. My sisters, mother, and my father go for our regular check ups as well. I see her for my regular checks up and physicals, blood work, and female yearly checkups. Her staff is quick and efficient and very friendly and funny! Cynthia at the front is such a fun sweet person to be greated by as soon as you walk in. Rachel & one more medical assistant (I can't remember her name) are AMAZINGLY SWEET AND FUN. They are very quick at taking blood and virtually painless. Overall, I really do enjoy going and just catching up with all the ladies and laughing. Such a great medical office for anyone and they accept a bunch of different insurance policies. Dr. B Hampton, you are an angel! :-)

Don't want to get into details involving my personal medical history, but let's just say Dr. Ho did…read morenot catch a major issue that she should have caught (and had the opportunity to catch) numerous times. Nice personality, but after all these years, I'm switching doctors because personality doesn't make up for a lack of awareness of basic yet serious medical issues.

ATTENTIVE. CARING. KIND. Great personality on a personal level…read more She knows her stuff and refers you if needed. I appreciate a doctor who doesn't try to *wing it* wasting everyone's time, fail and then refer.

I see his associate, Valerie Gonzalez. She is very empathetic and quick responding to questions and…read morerequests. Highly recommended.

Great Doctor and staff, just know DO NOT BE LATE! Not even 5 minutes! If you are stuck in…read moretraffic, call and reschedule, pay the $50. fee. If you are not close, consider sleeping in the car overnight, but... DO. NOT. BE. LATE.

I have been a patient with Dr Lizy ( I call her ..) for years She is one of the most detailed and…read morethaoral doctors I have ever had. She will go the extra mile for your best health and peace of mind is important to her. They both make you feel welcome and treat everyone with respect and care. Five star for a primary doctor. Easy appointments and she really cares about her patients. PEC in garland

Great clinic answer all my question came in for high blood pressure and for poison ivy gave me good…read moremedication for it recommended this place.

Outstanding service. Time to put politics aside. She has…read morecured so many people from COVID-19. I'm glad she has the courage to stand for what's right. Upholding her oath and remaining a woman of integrity and honor. Thank you for all you do. God bless you Doc!

I have been visiting doctors for 57 years and have had some very good ones. I can tell this lady…read moreis the best. Just knowing someone is not cutting corners is truly a blessing.