If you want a doctor's office with rude & incompetent staff, this is the one for you. My husband &…read moreI were patients of Catheryne's for decades. We watched her children grow up from diapers to young adults. However, we finally gave up with her as our doctor due to the incompetence of her front office staff. They could never spell my last name. NEVER...not in all of the years that we went there. Then, there was the fact that they were extremely rude. And good luck with scheduling appointments! Whenever we called to schedule an appointment, they sounded as if they were half asleep. ASLEEP AT THE WHEEL. Plus, sleepy-time staff couldn't or wouldn't listen. In fact, they refused to listen at all. Each & every time it was the exact same scenario of the office staff being half asleep and/or unable to listen to the patient. Listening is a skill. If the front office staff cannot listen to the patient, they cannot do their job properly. I would try to use humor to jolt them back to reality with a comment about their needing another cup of coffee in order to wake up and they would simply hang up the phone in my face! After they hang up like teen-aged mean girls, I would have to call back...but, at least they sounded awake. But, you still had to force them to listen. ARE YOU LISTENING? I would ask. There were multiple phone calls to make one appointment. It was almost as if it were a test of wills to get them to do their job which entailed looking at a calendar & picking a time. That simple task was beyond their capabilities. I have made appts with hairdressers who could schedule appointments with more ease. How many aggies does it take to screw in a light bulb? 3! It takes four "ladies" of the front office staff to schedule an appt for Zavodny! FOUR! All four "ladies" of the front office staff have a bad attitude towards senior citizens. I am a senior citizen & I was afraid to go to this office alone. It became so bad that my husband began going with me so that the front office staff would be respectful. THEY WERE ALL RUDE WITH MAJOR ATTITUDE! ESPECIALLY BARBARA! Also, I waited two weeks just to get the doctor's medical assistant, Jennifer, to call me back with my test results. I called and left messages but, she was extremely lax in returning calls. Don't worry about your insurance being filed quickly. That is the #1 priority of the front office staff. They are quick to charge your insurance & get paid asap...but, they are slow to give you the medical information that you require in exchange for that payment. Their turn-around time was too long. RIDICULOUS! Maybe it was nap time again? The straw that broke the camel's back was when I was prescribed an anti-biotic by Zavodny's associate, Dr. Sun, without my test results coming back and without the results being read by a doctor. You don't give a prescription for anti-biotics without the test results first! INCOMPETENCE!!! Additionally, my husband called the front office staff to get information about a specialist that Zavodny had recommended. The front office staff told my husband, "I'M BUSY!" Can you believe it!!! Too busy to do their job!!! He tried to explain to the lazy "lady" on the phone that Dr. Zavodny wanted him to see this particular specialist. SHE DIDN'T CARE! She told my husband, "I'll call you back tomorrow." SHE NEVER CALLED HIM BACK!!!!!!! I know that the front office staff covers for each other and keeps much of their unprofessional behavior hidden. If you request to share customer feedback directly with Dr. Zavodny, the front office staff won't allow it. They have already "circled the wagons" to protect themselves. They care more about protecting their jobs than in doing the right thing for the patient. My husband left a message for Donna who is Dr. Z's new assistant. Barbara called my husband back!!! Apparently, Barbara had already deleted the message for Donna. When my husband asked to speak with Dr. Z or Donna, Barbara refused!!!! Barbara doesn't want Dr. Z to find out what's really going on behind her back. Are they liars on top of everything else? How do they explain to the doctors why the patients are leaving this practice? They must be keeping their rudeness & incompetence hidden away from the doctors' notice. Patients aren't allowed to give ANY FEEDBACK directly to the doctor. Dr. Zavodny must be unaware of her front office staff sabotaging her practice b/c the front office staff is running the show! They cover for each other's bad behavior. The front office staff is in control of all information with zero oversight. The doctors don't have a clear picture of their own business b/c I can't imagine that any doctor would approve of the manipulations by the front office staff. I AM ALSO VERY BUSY. I have worked very hard to find another clinic for my husband and myself to go to without all of the irresponsible actions of Dr. Z's front office staff. I suggest that you do the same.

Dr Zavodny is hands-down the best physician I've seen in my long 38 years. I started seeing her in…read moreOctober 2007 and now my husband sees her as well. She's very attentive, personable, double checks medication interactions before prescribing something new, and never rushes me through a visit. She's very thorough and makes sure no stone goes unturned. I would highly recommend her to anyone who needs a more comprehensive approach to medicine as opposed to a family practitioner.

I can't begin to say enough positive things about Dr Diliberti and his staff. They are all amazing!…read moreI've had several hand surgeries in every experience was top-notch. Jodi is a wonderful nurse and extremely caring. Kim at the front desk makes every appointment delightful. If you ever need a hand surgeon, Dr Dilibirti is your best choice. Highly recommend!!

Dr. Diliberti is a very caring professional who takes time with his patients and gives them his…read morefull attention. My daughter was a recent patient of his after a sports injury. He was recommended to us by a trusted friend who had used him a few years prior with a great experience. He was our"second opinion guy" who we ended up having more confidence in than with our original choice for doctor. He did not want to rush to do surgery and tried many alternatives before finally ending up having to do wrist surgery. Surgery went well and helped my daughter's pain and for her to get the use of her hand back to normal was incredible. We have already recommended him to a couple of friends who have also had great results and feedback about him too. My daughter and I strongly recommend Dr. Diliberti!

One of his staff violated my HIPAA rights when I was a young adult by disclosing the details of my…read morevisit to a family member without my consent. I was naive of my rights back then and it's been far too long for me to sue now, but I urge people to not trust this office and look elsewhere

I'm not sure if all the negative reviews but I have been seeing Dr Medina for a long time. He and…read morehis staff have always been respectful and most of all honest. He doesn't give meds just to give them and he will make you come in if you need a refill, depending on the meds. He is one of the best Dr's I have had. He knows the specialist and doesn't send unless needed. I will continue to use him.

Yes, I would. She's the most wonderful doctor I have ever had. She is so caring and loving…read moreconcerning and she's the best.

I am more than middle aged. I have been to several physician's over the years. There are certain…read morequalities that stand out or do not. Particularly empathy and great listening skills. Dr. Dean has these and so many more gifts to offer in spades. She is sensitive, thoughtful, kind and has, I believe, been touched by an angel. I could write a book about her attributes. You better believe I would recommend her. p.s. I would like to keep her all to myself, but alas you would miss out! P.s.s. She got one, one star rating on HealthGrades because the person did not like the Office Manager. That has NOTHING to do with Dr. Dean and was inappropriate because it dropped Dr. Dean's rating way down. She would have had a five-star otherwise!

Dr. Basillico is an exceptional doctor! I trust him and his wife Dr. Reffing Pereyra with my life…read more My whole family goes there. The minute you walk in to his new clinic located on 18800 Preston Rd Suite 314 Dallas 75252 you are greeted by a very very sweet receptionist/nurse who knows your history and condition without looking it up. They take the time to listen to you and answer all your questions. Amazing people. God bless them.

Dr. Basilico had been my doctor for 15 years, I have found him to be one of the most knowledgable…read moredoctors I have had the experience to work with. He has never let me down and has turned out to be more accurate in his diagnosis of health issues than other specialist I have consulted over the years. He truly cares about you and he has always available when I have needed him. You could not find a better Doctor. I split time in California and Texas but will always return to him for any care I need.

I.LOVE.DR.WILEY…read more This was my first time to see Dr. Wiley and I was blown away by her attention to detail and her concern for me. I came in for a normal check-up and she kept asking if there was anything else I needed while I was there. She is so knowledgeable and makes you feel very comfortable. Also, the entire staff is super helpful. They refilled all of my prescriptions before my visit was over. I will definitely recommend Dr. Wiley and her office to anyone who is in need of a primary care physician.

Dr. Wiley is totally awesome. I definitely feel like she really cares about me and my health…read more Her staff is just as friendly and cordial. As apprehensive as I've ever been about going to the doctor as a dude, I actually look forward to these visits. She's just that cool. I couldn't imagine having a more caring and responsive primary physician, even if I have to go get yet another cholesterol screening.

Dr Arias is a great physician, very caring and she is very interested in her patients! I have been…read moreseeing her for about ten years and I will follow her if she moves to a different location. I think she is great and I highly recommend her.

Dr. Arias my PC , gives you the most amazing eye to eye contact which means she's listening to you…read more After you finish talking, she discusses the ways she can help the problems. After consulting with you, she'll prescribe and wants to see you back to check on you. That to me shows she cares. Her staff is friendly, courteous, caring, and accommodating to your needs. Speedy referrals and never a problem. I've never had a problem with billing. I HIGHLY RECOMMEND DR. GABRIELA ARIAS. She's the BEST!!!

Dr. KINRA is a hands-on physician, which translates into her office staff being just as personable…read moreand caring when interacting with clients. Dr. KINRA works very closely with your other medical service providers to keep current with all interventions, including treatments and medications prescribed. She coordinate her treatments in partnership, even to the point of speaking with other physicians for clarity. There is that feeling that she know you on a personal level and tailors her treatment for you, and not on what treatment is standard.

"Dr. Aggie Kinra and Leslie Herrera-Martinez, PA-C are currently accepting new patients." says…read moretheir website. But upon calling in, you are only able to see the PA until the end of July. Misleading information provided. It's amazing that how hard it is to see an actual Dr these days.