Let me start by saying that I have been in real estate in CA, AZ and NV. I gave up my CA license after several years of living in AZ. Working with Janet in the Big Bear office has been a highlight for me. She knows her stuff! She is diligent, professional, knowledgeable and personable. I have sent quite a few referrals her way and vice versa. I have always heard back from my clients that she is the best and very glad I sent them to her. She has lived in the Valley for 50+ years and I highly recommend using Janet if you are looking for property in Big Bear Valley. read more

Karen, and her team, was fantastic to work with. There are a few specific traits that help Karen stand out from the competition: 1) Local Knowledge and Feel for the Market - with our home characteristics in mind, Karen helped us dial in our search in quick order 2) Straight Forward and Not "salesy" - Karen always put our interests first, did not push and gave us the facts. Could not ask for anything more. 3) Extremely Attentive and Responsive - real estate transactions come down to communication (with buyer / seller, escrow, bank), nothing slips through the cracks. 4) Ability to anticipate and plan around challenges - no drama, just solutions. We would happily recommend Karen to any potential buyer in the Big Bear Market. read more

A family member who is a realtor in another state referred us to Karen after doing some research and talking at length with her. We are so thankful for the referral and cannot say enough positive things about Karen and her assistant Lacey. Their CMA was very thorough and the value-added staging they did for our mountain home looked amazing! Bright, cheerful and inviting. They explained each step very clearly and provided frequent communication so we always knew what was occurring. Every aspect of paperwork was smooth and easy. Within days of listing, we had multiple, over asking price, all cash offers! Our property was under contract in less than one week! We highly recommend Karen as a real estate agent! read more

Karen and Lacey were an absolute pleasure to work with. A dream team who value client relationships, communicate well and who go to great lengths to exceed expectations. They are both extremely knowledgeable, personable, attentive, professional and responsive. If you are in the market in the Big Bear area, I highly recommend their services. read more

Absolutely the best experience working with Karen and her team! she really is in tune with the local Big Bear market. After just an hour of meeting with her we know she was the right person to help us sell our home, we never had to worry about anything as she took control of every small detail including staging. If your thinking of selling or buying a property in Big Bear, I truly don't believe there is nobody more qualified than Karen, just give her a call and you will understand! read more

Let me tell you a little about myself before I get to Karen and her team. I've been a licensed real estate broker for 25 years and sold dozens of properties. When we decided to sell our beloved family lake home in Big Bear, I knew I'd need to hire a local professional for a few reasons. In a hyper-local market like Big Bear, a seasoned local professional is critical; somebody needs to understand the seasons, lake levels, buyers' needs specific to the lake, etc. Secondly, I knew this would be an emotional experience for me. I loved this home and was sad to see it go. I interviewed four top agents in the trade area and immediately knew Karen would be the agent I would hire. She is very kind and easy to deal with. She is relaxed and collected when times get tense and understands the ins and outs of a challenging real estate transaction. Karen is a true professional and an outstanding negotiator. She pushed the line for me as a seller, and I'm very grateful for that type of feedback. I'd recommend her services to anybody looking for experienced, knowledgeable, and professional representation. Thanks, Karen and team! read more

I am very thankful to have Karen as my realtor. Out of all the realtors I spoke to in selling my property, I chose Karen because she felt very heart-centered to me. She is a person who is looking out for your best interests. It is true that the current market is difficult but Karen did everything to make things work. There were several things that happened that were completely out of her control and the way she handled it all just makes me trust her that much more. You cannot go wrong if you choose Karen as your realtor, because she will be dedicated to making things work for you. read more

Karen was fantastic! She was immediately responsive with any questions I had. She and her staff kept me informed throughout the entire process and was throughly knowledgeable of the market. She even went above and beyond contacting local contractors for me. I wouldn't hesitate to recommend Karen and have already done so to a friend looking to buy in the Big Bear area. read more

As I began looking for a place in the San Diego area, I didn't know where to begin. Karen was able to ask just the right questions about what would be the most important things to me and my newly retired life. She researched areas I had not considered and presented a variety of homes ultimately leading me to find the perfect place for me. I have been involved in multiple real estate transactions in the last year, but let me say that Karen and her team have been the most thorough and professional. I do not live in the San Diego area yet, so she was able to attend multiple inspections, etc. Karen and her team take those extra steps that make a buyer feel very confident and safe with the process of buying a home. read more

I would give 10 stars to Karen and her assistant Lacey if I could. They endured almost 2 years of tireless efforts to get my father's property sold that was in probate. Karen and Lacey both went above and beyond to coordinate repairs, appraisals, interior and exterior cleaning, checking on the property in bad weather and so much more. I feel they were invested in my success from beginning to end. To top it off, I live 6 hours away and had never been to this property. Thank you for always being communicative and having great intuition. Karen and Lacey, you are truly amazing and I thank you from the bottom of my heart for guiding me. Best of luck in your future endeavors! read more

Karen was a true pleasure to work with during the time it took us to purchase our new home. Her expertise shined through as she navigated us through the lending and closing process. She was always available when I had questions, seven days a weeks and after normal business hours. Karen and Lacey handled the extensive paperwork professionally and promptly. I highly recommend Karen Lavrouhin. read more

Karen helped make our dream of owning a cabin in Big Bear a reality. She was friendly and accommodating as we lived two hours away. She was always available for a phone call or text whenever we had any questions. She communicated well with us and the seller. Karen worked twice as hard on this deal because she represented us along with the sellers. Lacey, Karen's assistant, was helpful and thorough with all of the DocuSign paperwork involved. Karen's knowledge of the Big Bear community was invaluable. We highly recommend Karen for all of your real estate needs. read more

If you are seeking a Real Estate agent in Big Bear, look no further than Karen. She is extremely knowledgeable, helpful, honest, responsive, proactive and always looking out for the best interest of her clients. She's lives in Big Bear and has countless years of experience in the market. She views properties with a keen eye, and excels in staging and marketing properties to generate interest. We couldn't be happier with the service that Karen provided for us! read more

We recently sold our Big Bear house; we interviewed a number of agents and selected Karen to represent us based on her reviews, recommendations, energy, proposed sale strategy and approach. Turns out it was one of the best decisions we could have made. Karen delivered at every point in the sales process. She staged our house and arranged for high quality pictures and videos to be taken. She timed bringing our house to market to optimize interest and potential bidders. We established an optimum sales price to bring in multiple competitive bids. We received multiple bids; she helped us compare bids and select one to work with. She was deeply involved in their due diligence process, keeping us informed all along the way. They had some findings; Karen helped guide is in preparing a response / counter-offer. Together we crafted a proposal that worked for everyone and we proceeded forward to close the sale. The buyer had asks of us/Karen after the due diligence procedure was over which I thought were not really appropriate; Karen took them all in stride and responded to them to satisfy the buyer's concerns. The sale closed and we are very satisfied customers. I have worked with a number of agents over the years, I can say without reservation that she is the best agent I've ever worked with.  She is knowledgeable, competent, ethical and, by far, the hardest working agent I've ever met.  She went above and beyond what one would expect of an agent. She communicates well and kept me posted throughout the process. I vividly remember her telling me that a particular Saturday was her birthday and so would not plan to be working - a comment I fully respected - I think I got my first text/email from her at 10 am that day with an important update . . . ! I sent emails on Sundays figuring she'd respond on Monday; I heard back from her right away. She's a smart, high energy, fun, knowledgeable person; a great agent and a great business partner. I can't recommend her enough. read more

Karen is Our Go-To-Agent for All Things Real Estate - Throughout the years we have had multiple transactions with Karen. She is very attentive and quick to respond. So much so that she makes us feel like we are her only clients! Karen's extensive experience and knowledge is apparent by the way she answers our questions and concerns with ease and confidence. Karen has shown us time and again that her goal is to help us. She is a great agent and we give her the highest recommendation possible. Cyndi & Steve read more

Big Bear's Best realtor hands down. Karen truly knows how to sell Big Bear as she really cares about the details, has so much experience with the staging, photo's ++ Lacey and her entire team of help contribute so much value to really helped the process go super smooth. Contact Karen immediately if wanting to sell, just follow her suggestions and you'll be very happy that you did. Thanks again Karen! read more

Karen helped us find a house in big bear about 4 1/2 years ago. We live in Santa Clarita so we would drive up for the day. We had quite a few specific criteria: price, at least 2 br 2 bath, clean etc. She was tireless! It took us a year, but we finally found the right house. We could not have done it without her! She was communicative and would send us pictures of options. Always upbeat and so energetic! Highly recommend Karen. I would have written this sooner, but I just discovered her Yelp account!! read more

Karen is a tremendous agent to work with in the BB market. She's been in this market a very long time and knows it well. We bought a cabin for short term rental and personal use. Karen was great to help us find properties even before they were listed so we had the first chance to make an offer. We eventually bought a cabin that required some upgrades and remodeling. Karen came through again with her extensive knowledge of local contacts that made getting our small renovation completed in a timely manner. Would have taken us so much longer since we do not live nearby and knew no one within the market. Lastly, Karen also helped us sell our cabin in 2021 as the listing agent. Aside from the typical listing responsibilities, Karen's professional and personal touches on ensuring our cabin popped with professional pics were very helpful. And her pricing strategy for our cabin maximized our sales price, going even higher than both we and her expected. If you want a professional experience all the way around, Karen and her team are the perfect fit. Will use Karen again when we buy another property. read more

We had an absolutely phenomenal experience with Karen, when we purchased our house in Big Bear. She was incredibly responsive and flexible to our challenging schedule (which often required late night calls after our kids were in bed). She gave us candid feedback on the homes we were considering, including their value as a short-term rental property, while also keeping in mind what we wanted for our own family. Throughout the process, Karen went out of her way to provide us with additional resources for repair and enhancement quotes and ongoing business partners. Karen was excellent at providing us with negotiation advice for offers, counter-offers, and repair requests. And even after we closed escrow, she continued to check in with us and offer her support. We genuinely could not have had a better experience - we'd recommend Karen to anyone looking to make a purchase or sale of property in Big Bear. We are THRILLED with our new home! read more

I was very excited to look at a house I was interested in . However it all changed once I arrived at the house . There where multiple interested people they where all white except for me they where all treated well except for me . As soon as we left after seeing the house Karen called my real estate and told them they would not even look at my offer . They had the house deep cleaned just because I went in they treated me like I was a parasite just because of my brown skin. She told me real estate it was specifically my fault they had to clean the house even though there was more people but they where white and I wasn't. Really sad . Disappointed! No one should go through this!! Karen is unethical ! read more

Karen is incredible to work with. Her knowledge of the market, her perseverance and her work ethic are just a few of her outstanding qualities. She gave us great advice as we went thru the process of listing our property, selling our property and closing on the sale. Karen was always available any time we had a question and kept us constantly updated. Selling a property can be a little daunting for the client but Karen made it easy. She is literally the BEST! read more

Karen and her team were so excellent! Couldn't be more pleased with the attention she paid to even the smallest details! Karen negotiated a great price as well as being there for us after the purchase! You can't go wrong with this team! read more

Karen has represented us buying and selling a few properties and has always been great to work with! She has deep knowledge of the market and is always looking out for your best interest. Her team is great to work with as well, very helpful during the process. I would strongly recommend Karen, she will help you find exactly what you are looking for! read more

If you're looking to purchase (or sell) in Big Bear, you can't go wrong working with Karen. She is a consummate professional and an expert in the Big Bear market. Whether you are a first time home buyer (or first time, second home buyer like us) or you've bought and sold many homes, you will be impressed with Karen's attention to detail, responsiveness, knowledge and work ethic. I highly recommend Karen and her team at KW! read more

We used Karen to sell our Big Bear cabin this summer right when the market slowed down a bit. Karen went above and beyond to get our place sold. She staged our place beautifully, took great photos/videos and hustled to get eyes on it. Karen is extremely hard-working, diligent and communicative. I highly recommend her! read more

My wife and I had such a great experience working with Karen. She was honest, upfront, and she helped us find our first vacation home. She really looked out for our best interest and never made us feel pressured. If you are planning to buy a home in the big bear area; I suggest you give her a call. I recommended her to my own family members. read more

Karen and her team were so easy to work with when I was working with her on the purchase of a Big Bear property for my Buyer. Karen provided me with a wealth of information on the local market. read more

What a great agent! I was lucky to find her through yelp. I was selling my mountain house and she was fantastic to work with. Her staging and attention to detail was impressive. She always returned calls promptly. I had a parade of buyers coming through my house once it hit the multiple listings. People were even waiting for other buyers to finish looking at the house so they could get in. I'm not quite sure where she marketed the property but it certainly brought the buyers. We pulled it from the multiple listing in 6 days because we already had plenty of offers. I would only use this agent in the future. She is seasoned and experienced! Nice Gal! read more

We are so thankful to have found Karen as our realtor in Big Bear. We decided we wanted to purchase a vacation home in Big Bear and contacted Karen. Within a week we were up touring properties. Karen knew the house we wanted before we did! Karen suggested we look at a property as it matched our desired property specifications. The marketing photos did not adequately showcase the property and we did not add it to our tour list. At the end of our weekend tour, we had seen properties we liked but they just weren't right for us. Karen suggested we take a look at that first property she suggested. As soon as we walked into that house, we knew it was the right cabin for us! I think we were in a verbal agreement to buy the property before we even made it back down the mountain! Karen and her team are on it! We even purchased this cabin during the record snow storm in Big Bear. Karen and her team checked on the property for us and sent photos since we could not be there. We could not be happier with our experience with Karen and her team. You will not be disappointed if you go with them. read more

I have now used Karen as both my buying and selling agent and I can say without reservation that she is the best agent I've ever worked with - and I've worked with several. She is knowledgeable, competent, ethical and, by far, the hardest working agent I've ever met. She went above and beyond on both of my transactions, getting me a great price both as a buyer and a seller. She communicates well and kept me posted throughout the process, which she made surprisingly easy. I suggest you do your research and check out several realtors but I can tell you that you won't go wrong with Karen. She's simply the best and would be the only person I'd work with if I'm in the market in Big Bear. read more

Karen was the best. She arranged for all of her suggested repairs and improvements at very fair prices. Once the work was completed the house looked so great we didn't want to sell. Within the first week we rec'd multiple offers above list price. Karen suggested we take the highest offer even though it wasn't a cash offer. When these buyers couldn't get their loan done in time they ended up paying cash and closing early - all thanks to Karen. Karen couldn't have done more or performed better. I am writing this over a year after we sold the property. We have not spoken to Karen since, surprised we don't even receive a xmas card or gift but I'll still use her again and refer everybody to her. read more

Karen took care of everything for me. Found people to do the repairs , staged it beautifully , and sold it in a very short time.

I went to see a house Karen was selling . I was interested in buying and decided to make a very good offer I offered 10,000 more than what was being asked plus my credit score is great . However I am devastated to say I was racially profiled and faced racial discrimination with Karen . Karen called my real estate and said they would not even look at my offer no matter how good it was and that because I went to see the house they had to get it deep clean because of us . Although there was more people seeing the house Karen and her team decided to just blame us . The other people where white . Karen and her team associated desease and dirtiness with us just because of our brown skin and didn't take into consideration my offer at all . Sad to see it's 2020 and people like me still have to go through this . read more

I could write a long review about all the things that Karen does right. The reality though, is that if you are looking to sell or buy in Big Bear, especially Boulder Bay, you can stop looking and just give Karen a call. Seriously. The decision is that clear. Incredibly professional, hard working, experienced, knowledgeable, friendly. And ultimately, she gets the job done and done very well. The importance of a quality real estate person is amplified in a market like Boulder Bay where many/most sellers and buyers are not local. This is not an area to chose "ok", "good enough", or your friend's uncle's, step son. Call Karen. Thank the Yelpers later. read more

I have sold a few homes in my life but I have NEVER had an agent that literally did everything for me. From the time I met with her I did not have to worry about anything from decor(she staged my home as it was vacant) to finding skilled workers for a few repairs needed. And the workers actually showed up when they were suppose to. I credit Karen with that as I am sure they too have a deep respect for her and are greatfull for her referrals.And I too am greatfull I was referred to Karen. My home sold in the first week it was listed. I had 6 offers with all but one being over the listed price. I ended up accepting a cash offer for $17,000 more than the listed price. Thank You Karen. Gigi read more

Big Bear Real Estate .... call Karen for any and all of your real estate needs. Karen is truly ETHICAL, moral & knowledgeable. She keeps everyone updated. My situation was definitely not an easy one, but Karen remained positive, friendly and helpful. I could not have done this without her. She is a godsend. She is truly the best, her assistant Lacey is awesome as well! Please save yourself any headaches and just CALL KAREN! You can thank me later! #BigBearRealEstate read more

Karen is a rainmaker... If you need to sell your cabin, don't think of using anyone else! We listed our cabin elsewhere before we found Karen. It sat for a year. No offers. Listed with Karen and it was sold in a few months. Interestingly, my brother had the same experience. He listed with 2 other top agents and his cabin sat for almost 2 years! It sold immediately when he listed with Karen. Karen knows everyone and just makes things happen. She is incredibly detail oriented and took care of everything. Do yourself a favor and don't list with another agent. Big Bear is a quirky market and Karen understands it perfectly. read more

Dear Karen, I want to thank you for your help with our purchase on Shasta. Karen, I bet you can't even believe how great it was working with you. First, you heard exactly what I wanted and you brought it to me with a single day of 3 showings! I looked for 6 years in Big Bear. Once we found Shasta, we had some twists and turns market driven and beyond our control. I have closed 22 personal residential real estate transactions with various realtors and I have never been so impressed. You need to hear how awesome you are because I realize how thankless your job can be. Most amazing to me, aside from your availability and stellar communication, was your honesty. I love that you told me things even when it wasn't "what I wanted to hear". Also, you have great integrity and it's obvious to me, based on the examples we both know I'm referring to, that your ethics are more important to you than a "deal". I got that you were always flexible too though and pulling off that combination comes from years of experience which you clearly have. Your experience also showed (greatly) with your expectation building. You never once, not once let me down. That's hard to do with things that are beyond your control. That all said, I'll loyally refer all of my friends who are buying and selling to you. Meanwhile, we will always be grateful for helping us make this happen. It was ALL because of you!!! Thank you! Lani Furrows & Family read more

Karen is one of the most knowledgable, professional realtors I have had the pleasure of working with. She sold our home in just a couple of weeks. We were extremely happy with Karen and all of her staff. Karen has a deep knowledge of the Big Bear Lake real estate market. read more

Karen Lavrouhin and her entire team are just awesome!! They always make time for you, and are very professional and knowledgable (not just about Real Estate, but about Big Bear in general.) I have used Karen to purchase a home, sell that home, and purchase another home in Big Bear. On my most recent purchase in November of 2014, Karen and team made the entire purchase process easy and worry free, and kept it on track so we closed on time. Once I moved in, any questions about where to go or who to use for any service, I just call Karen. If you are considering buying in the Big Bear area, I highly recommend working with Karen. read more