From the first telephone contact through my current care as a patient, I can not recommend Dr…read more Joseph Weiland and his entire team enough. Being a retired Registered Nurse and former owner of a health care staffing service, I know what customer service is. Dr. Weiland and his team exhaust every avenue to meet my health care needs, and the team excels in every aspect. The scheduling of appointments, thoroughness of each visit, attentive listening, and follow up has exceeded all expectations. Hoag Prime concept delivers as do their entire Team. Janamar

This place is incredibly disappointing. They have zero respect for the time and schedules of other…read morepeople. We've made multiple appointments only to have them cancel on us at the last minute. They then offer another appointment that we accept. We again rearrange our schedules only to wait over an hour before we needed to leave because we didn't have time to wait any longer. We made the appointments because when you walk in it takes forever. Why bother to make an appointment if they cancel or if you have to wait so long? When you confront them about their issues, all you get are excuses. Don't bother.

Great place. Very efficient urgwnt care with an excellent team, location and plenty of parking…read more Would highly recommend this facility to anyone. 5 stars!!

The office is beautiful and doctor is nice, but the customer service from others are very…read moredisappointing as of 1-2 years ago.

I have been going to this particular office in Suite 300 for 3 years now. My doctor, Dr…read more Springstubb, is an excellent doctor. For a Primary Care Physician, she is great! I get excellent quality care, and my overall experience in customer service is always on par. Sometimes everyone does get behind on schedule, and the wait times vary, so give yourself ample time when you are in this office. The parking can be crazy, but you'll find better parking during lunchtime. My best bet, schedule your appointments for this particular building, 12:00-1:00pm. That's my tip for this review. Thanks for reading!

Great Doctor! Been to several before. Dr. Hamilton thinks outside the box and thus has helped…read moregreatly.

Dr. Somers is smart. He is also very practical. He's been my Doc for twenty years and keeps me…read morehealthy.

This Dr. gave me the heebie-jeebies during my first appointment. I never went back. I usually go…read morewith my gut feeling.

As a fellow physician I have always had the highest respect for her. I should have gone to her a…read morelong time ago. I have a hard time trusting another physician, she makes it easy. Kind, compassionate and smart, making it easy to get the care I need

Dr. Greenberg is attentive, thoughtful and knowledgeable. I've been a patient for many years and…read morecan't say enough positive words about her. She takes time to review my history and explain things thoroughly. If I need a referral or have a question her staff responds quickly.

Doc Mondala is Proof that the best things in life are heaven sent... I could write an essay on how…read moremuch of a blessing Doc is... But Not to delve too much into my overactive mind, I will keep it short. Usually struggle with getting the right words. I have many health concerns and goings-on in my life. Some that I am aware of and some that I clearly was not. As with everybody, especially us who have been impacted by the pandemic, it is a gift from God to have an anointed, and appointed human being who is at your side. Not only do I have someone who is professional at consulting , examing and prescribing, just what you need, but I have a comforting company on this journey of health, healing and self discovery. She is the epitomy of what Hippocratic Oath is... Do no harm, treat to the best ability, and preserve your patient privacy. I found... No... I was sent a heavenly blessed being and spirit in Dr Melissa Mondala.

Extremely confused that a primary care physician does not accept insurance and charges $700 for a…read moreconsultation at a self-pay rate. For a standard primary care visit, this feels unreasonable, especially when most clinics accept major insurance plans. Just in case you're in the market for a PCP.

Dr. Alexander is one of the best physicians that I have encountered. I had been fortunate enough to…read morebe a patient and I really miss her. For those who have left negative reviews because you might have experienced a longer than expected wait time - sometimes one must be a little more patient to experience high-quality, competent and caring services. As a patient with a rare condition - Dr. Alexander took the time to actually learn about my condition and customize my plan of care. Much appreciation goes to Dr. Alexander for all that she had done to further my care. Unfortunately, I had to move out of her office area and my current insurance provider will not permit a continued relationship.

I wish I had read the reviews before booking my new patient appointment! I'm new from out of state…read moreand need a gen. pract. doc. I got there at 2:45 for a 3:00 to fill out paperwork. At 3:55 and not a word what was going on from anyone, I walked up to the front and said I'd been waiting an hour. The receptionist replies, "Oh," as if she had completely forgotten I existed, "yeah, the doctor had an emergency patient from the hospital she had to see." Isn't that what hospitals are for, emergencies? I felt like saying. And when were you planning on informing me of this??? Instead, I kindly asked for my insurance card and said I would find another doctor. One whose office is better run...

If I could give more than 5 stars, I would. Kena Gunter has been seeing my son Arlo since he was a…read morebaby, and I truly can't imagine trusting anyone else with his care. She is more than just a provider she is an essential part of our lives. This amazing woman has the depth of knowledge, compassion, and intuition that surpasses anything I've ever seen in healthcare. Honestly, she knows more than most doctors I've come across. She listens, she cares deeply, and she always goes above and beyond. She's not just incredible at what she does--she's a gift. We're beyond grateful to have her in Arlo's life.

I'm posting this review on this location because, in reality, all of the Coastal Kids offices…read moreoperate the same way. If you're a patient, you'll likely end up driving to whichever branch happens to have the first available appointment, so I've been to multiple locations and the experience has been consistently disappointing. Since the practice was sold to private equity, the focus seems to have shifted from patient care to maximizing revenue. Getting an appointment is incredibly difficult, even if you can get someone on the phone. The patient portal is another constant source of frustration--expect to spend an hour just trying to regain access if something goes wrong. The office staff across the locations I've visited seem exhausted and jaded, and every interaction feels like there's another fee waiting around the corner. The final straw came when we switched to a new pediatrician. Our new provider tried to retrieve my children's vaccination records through the California Immunization Registry, only to discover Coastal Kids hadn't entered them. Because of that oversight, I had to request the records directly from Coastal Kids--and they charged me $20 per child to send the records to our new doctor's office. It's hard not to feel like families are viewed as a revenue stream rather than patients. We left this practice because the experience had become consistently frustrating, and the way our departure was handled only reinforced that we made the right decision

Dr Doonan is a great listener. Then he summarizes what's going on with you, includes you in the…read moreplan and decision making. It's great to find a Dr. who partners with you rather than dictates and leaves no room for discussion. A compassionate man! 5 stars

Dr. Doonan and his team are so knowledgeable, kind, and amazing. They really know how to take such…read moregood care of their patients and they always make me feel so special and cared for! Dr Doonan has such a kind, humble, and caring heart and is always so positive and makes me feel comfortable every time I see him! Truly wonderful and I'm so thankful for all their help!!! Highly recommend!