We have a 16 year old Westie and they are so considerate and caring. She always looks amazing after…read moreher spa day :). The staff clearly loves dogs and take such good care to make sure your fur babies are comfy and safe.

Actually a pet groomer.. Took my husky in for his spring/summer coat maintenance. If you have a…read morehusky you know what the look like in full shed in the pre-summer. She wash/dried/blew his coat out. She does require proof of shots for the animal (very good thing). Ranger looked great when I got him. I took him in @ 8:30am, she called me about 1:30pm to let me know he was done. 60$ for the job, he looked good. Facility is clean and well ordered. I wouldn't hesitate to take my dog back again.

We take our dog Fisher here twice a week for daycare and sometimes for overnight stays on the…read moreweekend. He has been going to My Best Friend's Inn regularly for about 3 years now. He absolutely loves going and playing with the other dogs. The workers always update us with how his day was and often share pictures of the dogs on the weekends.

It was a good place to leave my three dogs but it all went south! I left in time but got delayed. I…read morecalled to say I would be 5 minutes late at 9:45. I arrived at 10:03 (Apple watch time) The door was locked. Drop off time was 10:00. The manager said he could not keep his employees a minute past 10:00. HE could have accepted the dogs! What if I had been trying to catch a plane in Grand Rapids?. Good luck to this business!! I won't be back!! Before this incident I would have given . I appreciated the dogs being able to socialize with other dogs. If these people send employees home at a precise time , lock up and don't take dogs that are late even when life happens and a client calls to say they will be late, what do they do if they haven't finished feeding or cleaning up after the dogs? This incident was caused by the managers difficulty with being flexible! Customers don't come first! Hope they get this reworked! Prior to this I told friends that it was a good place!!

My parents have brought their dog here before but have tried a few other places since. I feel they…read moredo a good job and are efficient. We dropped her dog off and she was done in an hour and a half. She was washed, trimmed, nails and looking pretty for $65. Since she hadn't been in a while, I was nervous we would get scolded and a lecture but they were nothing but pleasant. 100% improvement and her dog was happy when she arrived and when we picked her up!!!!!

The owner does a wonderful job with my Ragdoll cat! It is difficult to find someone with…read moreexperience with cats. My cat is feisty but she has no problems with her. I can't seem to keep the mats out of my cat's fur and she shaves them out without it looking bad. I've never bathed my cats before but I did this last time and her fur is so soft! I'll probably be doing that again. Highly recommend.

I've been taking my dog (poodle/jack russel) here for the last 2 years but after the last two…read morehaircuts we will not be coming back. The last two times we've came, we've asked the staff to check him for matting because we understand that if he does, he needs to be shaved. Both times they have told us he had no matting but turned around and shaved him without telling us and charged an extra $30 for "dematting", as well as an up charged us for a "better shampoo". When addressed with the issue, nothing was done to resolve it. Very unfortunate and unprofessional.

We love Fluff N' Suds. They have been wonderful with our new puppy, Basil Blue, and my cat with…read moremany extra toes, Pawsley. They listen to our needs and both fur babies have never had an issue there and come home adorable and happy. That's the best I can ask for. Staff is also very nice, accommodating, and I highly recommend.

I could not recommend Gobles Veterinary Clinic more! From our very first appointment, Dr. Baker was…read moreabsolutely incredible. Our dog, Tyson, needed bilateral TPLO surgeries, and as young, first-time dog owners, we were nervous and had no idea what to expect. Dr. Baker took the time to guide us through every step of the process, answered all of our questions, and made us feel confident in the decisions we were making for Tyson. Both surgeries went extremely well, and Tyson recovered remarkably quickly. He was already toe-touching just three days after each surgery, and we couldn't be happier with the outcome. We are so grateful we were referred to Dr. Baker. His knowledge, skill, and genuine care for his patients gave us complete confidence that Tyson was in the best hands possible. For the most part, the entire staff was kind, friendly, and incredibly supportive. While Dr. Baker was exceptional, we also want to thank Benita, Justin, Katelyn, Kim, and everyone else who helped care for Tyson before, during, and after both surgeries. Their kindness, compassion, and patience meant so much to us as we learned how to care for Tyson throughout his recovery. The only reason I'm giving 4 instead of 5 stars is because of one experience we had with Alicia while discussing the CareCredit financing promotion for Tyson's second surgery. For Tyson's first surgery, the clinic processed our CareCredit purchase using the 12-month promotional financing option, and everything went smoothly. However, when it came time for his second surgery, Alicia told us they would only process it under the 6-month promotional financing option. Our disappointment wasn't with the financing itself--it was with how the conversation was handled. We felt dismissed rather than helped. Alicia was unprofessional in the way she spoke to us and even raised her voice at her coworker, Kim, in front of us while Kim was simply trying to assist. It made for a very uncomfortable experience. We weren't asking for anything different than what had already been done for Tyson's first surgery--we were simply hoping to use the same 12-month CareCredit promotional financing. After Alicia spoke with the owner, the clinic agreed to process it using the 12-month promotional option after all. We appreciated that the issue was ultimately resolved, but we never received an apology for how the interaction was handled. That experience was disappointing, especially from someone in a management position, because customer service and the way clients are treated matter just as much as the excellent medical care they provide. That said, one negative interaction does not overshadow the outstanding care Tyson received from Dr. Baker and the rest of the team. We are incredibly thankful for everything they did for him, and we would absolutely recommend Gobles Veterinary Clinic to anyone looking for excellent veterinary care. We truly appreciate all they did to help Tyson get back to living a happy, active life.

The staff including greeter and medical personnel are so nice and know what they know. My dog likes…read moreeach of them. I am also told exactly what is going on and how to deal with anything.

We have been very pleased with the care for our pet. Each time we take our pet in we our treated…read morewith respect and our pet is treated with nurturing care. We have always been able to see the vet in a timely manner with our appointment. Thank you and keep up the great job!

dr. Brett is a great doctor really cares about your animals, but the vca charges you an arm a leg…read morecan no longer afford to bring my dog here anymore not everybody in Mattawan lives on Eagle Lake or crooked lake sad because I've been taking my animals here over 25 years

Very compassionate organization that finds every way to care for the animals in their care. Staff…read moreloves the animals on their journey to their forever home.

This place is poorly managed and management is very rude. We Were told we were getting to adopt a…read moredog and attempting to arrange travel home early to get him. They assumed the dog was flying on a plane which was NOT the case. They did not bother to call us before during or after they of all things gave him to someone else. Had they called to clarify this wouldn't have happened. We are very sad and I would be very cautious of using Al-Van. I certainly would not count on having a dog until Al-Van is in your rear view mirror.

My beloved Mozey passed away in my arms on Christmas Eve day. He choked on a piece of liver and i…read morecouldn't get it dislodged from his throat. I called here, they were open and took him for cremation. It was an awful day!!! But these 2 people made it better the best that they could. I would highly recommend them.

We never want to need a place like Life Tails, but when we do it is so immensely comforting to know…read morethey are around. Our vet (The Visiting Vet) comes to our house for appointments, so when we knew our guy Franks had really just fought his last night with laryngeal paralysis we called her and she agreed to come over that afternoon. Our vet had already made all the arrangements, so we did not have to do any of the work, but Life Tails was truly amazing. After our vet left at 3:45, Life Tails was there by 4:05 to pick Franks up. They were so kind. I had to leave the room because I mentally just could not handle him being taken away, but Mr. MVP said they were very super gentle and made a funny and very helpful comment on how amazing Franks coat is (the gentleman thought Franks was all hair, but this made Mr. MVP laugh because Franks was BIG - 75 pounds big). Life Tails called us just two days later and we were able to pick Franks back up. He came back to us in a wooden box that suits Franks really well. We have used other cremation services in the past and have ended up buying other pottery or boxes, but this box does Franks proud. Some non-pet people may think pet cremation is crazy, but until you have loved and been loved by a dog for 12 years you will not understand how painful it is to have a four legged family member die. Life Tails helps makes this extremely terrible process less so.