Timely responses. Information well presented…read more Timely responses. Information well presented

The Sugarland location sent Blanca and another house cleaner to my home, and Christopher gave me a…read morediscount by matching the price with another business I was going to hire. In addition, due to Chinese New Year, I needed the house cleaned the next day, which they worked out a time slot to do for me (Christopher responded within 1/2 hour and right after I was about to sign with another company). The women made every effort to make sure the areas I needed cleaning were scrubbed and wiped of dust, dirt, and grime. They wiped the window blinds, the exterior of cabinets, refrigerator and oven, and they mopped the floors and corners clean. Blanca checked with me to make sure I was satisfied or if I had more concerns (after they cleaned each area) = total of 2 hours. There was a spot they did not dust or mop upstairs, but I let it go because they wiped and cleaned other areas I did not ask for. The only question I have is "Where is my swifter?" because it disappeared from the restroom. Also, I would prefer they empty dirty water from the living room floor into the toilet and not my kitchen sink and they should not refill their bucket to wipe the floor by use of the kitchen sink. There is a faucet and hose outside the front door to refill their bucket and a grate on the street to empty out dirty water, so using my kitchen sink was not appreciated. The reason the review has 5 stars is because Christopher acquiesced my request and charged me days after my Lunar New Year, which I'm truly grateful for, and he gave me a discount as a first time client. That's great business ethics for you!

Pharon is AMAZING! I am so happy I found her. Yelp led me right with this recommendation. I had…read moresought out quotes and Pharon was actually first to respond, very communicative and had the most reasonable quote for a deep clean service for my tenants move in on rental property. She is VERY communicative. I appreciate all the communication leading up to cleaning. She understood my cleaning expectations and what to pay attention to. She was VERY thorough even paying attention to details I didn't even think of but I appreciated which shows she does not do a half job or cut corners. It took her a little over 5 hours to do a 3 bedroom 2.5 bathroom 1500 sq ft home. She also contacted me regarding her arrival to property and upon completion she did a FaceTime walkthrough due to my work schedule. I am so pleased with her work and would definitely rebook for future use. Highly recommend!

Pharon has been cleaning for my family for over a year now. She is so kind and so thorough, and…read moreit's the best feeling ever to take a deep breath in a nice clean house. We decided to give ourselves the gift of cleaning every few weeks and it has been so worth it. Pharon's cleanings are reasonably priced and exceed expectations in terms of detail and time investment. She brings everything she needs to clean too. We love her! And the products she uses smell so good! Give yourself the gift of cleaning by Pharon!

So happy we went with 713 Cleaning!…read more TL;DR The team far exceeded our expectations and we are so happy we went with them. Highly recommend Eliot and his team. My husband and I were looking for a reputable cleaning company. After searching through many different companies on Yelp, I requested a quote from several. Eliot was very prompt in his reply and provided all the information needed for us to set up a cleaning date. The communication throughout the entire process was awesome, I never felt like my questions weren't answered. The day of our scheduled cleaning, Eliot messaged me they were able to come earlier in the day, which was great! He kept me updated once the team arrived to our home and when they finished and left. It was so nice knowing when they were there and when they were gone. The constant communication and updates really allowed us to feel comfortable throughout the day. We came home to our home clean and smelling fresh. I really was so impressed at how well it was cleaned. We had a bookshelf that was a little disorganized (not expecting them to worry about it) and they straightened everything up and made it look so nice. It was a great surprise! The team far exceeded our expectations and we are so happy we went with them. Highly recommend Eliot and his team.

Amazing service. Arrived on time. Did a thorough clean of the entire house. My house hasn't looked…read moreso good since I purchased it.

These guys have great customer service! Whenever I have an inquiry or schedule change, they are…read morequick to respond. We have been using their cleaning services for a few months and it has been consistent since day one. I have already recommended this office cleaning company to a few friends.

After trying a few different cleaning companies to handle our office cleaning, we are really glad…read morewe came across this one. Their cleaning crews are very pleasant to have around, everyone is nice and speaks English. The office staff is quick to answer any questions or handle anything that might come up. We have zero complaints with them. If you're looking for cleaning services I suggest you give this company a call!

I can't say enough wonderful things about this business! Juan replied to my inquiry for a deep…read moreclean in a timely manner with a reasonable quote. He was super friendly and professional from the get go. He and his wife are truly genuine and trustworthy people. They really pay attention to the details and made sure that I was happy with everything. They left my place sparkling clean! One of the things I loved the most is that they use mostly natural products instead of chemical grade cleaners so my asthma symptoms did not flare up. I now have regular cleanings scheduled with them!

Juan was great! We needed a move-out cleaning, and he did a fantastic job. He kept a good line of…read morecommunication and was quick to respond as well. Worth every dollar. I would highly recommend!

Great communication with office. Looks as good as, if not better than, when we moved in. Will…read moredefinitely use again.

Prompt responses with clear details, questions, and answers. Staff was well prepared and worked…read moreefficiently.

I put out for a quote on getting our home deep cleaned and Jessi responded very quickly and…read moreanswered all of questions! She was easy to book with and straight forward on how much it would cost which I greatly appreciated. She was very communicative the day she came to clean our house letting me know once she arrived and left. She did an amazing job on our place! We were very happy coming home to a clean place with no dog hair or dust to be seen!

Great and affordable!! Love love love- would definitely recommend :) I love a good scrub.read more

So I hired them cause I was selling my home and they came and did an excellent job. I didn't have…read moreto manage them or tell them what to do. They already know what to do and they handled their business.

I have never been more disappointed with a cleaning service than with this recent experience. They…read morenot only missed the obvious but also did a poor job in a home that didn't require heavy cleaning, taking advantage of the allotted time. They failed to clean cabinets, doors and door jambs, light covers and fixtures, windows, and ceiling fans. These are all basic cleaning tasks in wide-open areas. I spoke to the owner, who was unapologetic and unwilling to offer any compensation. Please be aware of this company. Do not use them; you will not be satisfied, and they do not perform well. 281 Maids do better or go out of business you are going to find yourself in a legal battle with what you say you offer and don't do.

Easy to schedule, showed up on time, Home was very clean upon completion. Very proffesional and…read moreEasy to deal with.

I just got hung upon by the owner Jefferey because He realizes that I will not use his company…read moreanymore. He just said "payment" as he rudely hung up as if he doesn't want to hear my feedback. I can only conclude that he doesn't care about the quality his business provides. When I reservedly told him dusting and vacuuming were not done well, his response was 'the ladies reported that you stepped on mopped floor'.... What does that have to do with their poor performance? And the 'mopped floor' they were referring to was our foyer area that they mopped as they were leaving so of course I have to step on it to close the door after them. I tried to be considerate with small and big issues; even when he put me in a bad situation two months ago by failing to keep the schedule and not showing up. It's upsetting to end with such disappointment. If anyone close to me asks, I don't recommend this company. Their fee is not worth their performance nor customer service by the owner.