I cannot say enough good things about Brea. From the moment I requested a quote, to the moment she…read morerevealed my freshly cleaned house to me, she communicated every step of the way. I never felt like I was left hanging by her. She answered all of my questions (and I had a lot of questions) in a very timely manner. When she arrived, I explained my situation to her. I deal with a lot of depression, ADHD, and anxiety. This makes things like keeping a tidy home completely overwhelming. So, instead of taking care of the problem, I let it get worse. The worse it got, the more depressed I became. I explained all of this to her, and she listened like a friend instead of someone I had hired to clean my apartment. She was completely empathetic and non-judgmental. She was also very straightforward yet tactful about what needed to get done. At one point, I thought I had to reschedule because I had an appointment and I didn't know what to do about my dog. Brea told me not to worry, she was very good with pets, and she had experience because she had a boxer at home. Penelope approved of her right away, and Brea's energy made me feel comfortable leaving my dog with her. She worked for hours and it showed. My apartment was sparkling and it smelled incredible! I love my dog, but she has some aromas that I absolutely do not love. I had asked Brea to add floor polishing and sofa cleaning to my package which I already felt was well priced for everything she was planning to do. I don't know how she did it, but she managed to remove all of Penelope's fur, and my floors were absolutely gleaming. Not only that, she had cleaned every single baseboard and my ceiling fans until they were unrecognizable. Brea left me with more than just a clean home. She left me with a fresh slate. It's much easier to maintain a clean home than it is to clean a messy one. I find myself fastidiously, wiping every surface the moment a crumb falls. I plan to hire her to help me maintain the level of clean she achieved. I figure that the cost of the cleaning will be worth the peace of mind it gives me. If you were on the fence about spending the money on a deep clean, I wouldn't hesitate. It was absolutely life-changing.

Excellent job. Had a 2/2 house cleaned, unbelievable service and for a low price. Would recommend…read moreher services to anyone

I had 2 couches steam cleaned. They did a great job!!! On time and were neat and professional.read more

Great job at an affordable price. Cleaner showed up on time and the quality of work was superb. I…read morewill hire them again.

Easy to schedule, showed up on time, Home was very clean upon completion. Very proffesional and…read moreEasy to deal with.

I just got hung upon by the owner Jefferey because He realizes that I will not use his company…read moreanymore. He just said "payment" as he rudely hung up as if he doesn't want to hear my feedback. I can only conclude that he doesn't care about the quality his business provides. When I reservedly told him dusting and vacuuming were not done well, his response was 'the ladies reported that you stepped on mopped floor'.... What does that have to do with their poor performance? And the 'mopped floor' they were referring to was our foyer area that they mopped as they were leaving so of course I have to step on it to close the door after them. I tried to be considerate with small and big issues; even when he put me in a bad situation two months ago by failing to keep the schedule and not showing up. It's upsetting to end with such disappointment. If anyone close to me asks, I don't recommend this company. Their fee is not worth their performance nor customer service by the owner.

Better Choice was the best choice. They came in and did a fantastic job of cleaning up my second…read morestory after a long and dusty remodel. My AC was not even back on yet but they understood and still worked almost 3 hours to get our place ready for us to move back in. Thank you!

I need to be honest here - as a cleaning agency, while there are a few things I did like about…read moreBetter Choice (responsiveness, straightforward pricing, on-time arrival), I can't say I'll be using them again - and I would not recommend to others. Context: we are in the process of preparing to move. We have most of our belongings boxed in the garage, and at the time the cleaners arrived, there was what I would characterize as a very normal amount of personal belongings. The cleaners said they normally start in the primary bedroom, and when it wasn't available at the start time, they went to the kitchen. So far so good. And I'm working alongside - like I said, we're prepping the house, it's a team sport. But then they'd start to get sidetracked or hyperfocused on non-issue areas like intensely scrubbing the top inside of the oven or wiping each blind over and over. I really don't want to be micromanaging, so I text the HQ and just make sure we're on the same page of the things that were outlined in their inclusions. I say that since we're mostly interested in taking care of stuff that will show in photos, I wonder if we could deprioritize the drawer interior wiping and organizing. And they would respond to that, but then get hung up on something else. What didn't make sense to me was, again, the fact that the house was in a pretty normal condition as far as the stuff that people usually have around the house, but the cleaners were operating like they were only used to doing a rental deposit prep after belongings had been taken out. Fast forward to now, several days later. Every day I'm finding things that were definitely in their cleaning path that were completely ignored. It's unfortunate that I didn't notice them when they were here, but again, who wants to micromanage? And yet I'm taking magic erasers to blinds - the ones that they spent a ton of time on - because there are very obvious but very cleanable (read: one magic eraser swipe) spots on them. I literally picked a dead mosquito out of the window sill shortly after they left. I will say this - together, we got a lot more done in a relatively short amount of time than I would've been able to do on my own. The office staff were quick to respond and communications were prompt and professional. But if you need an extra set or two of hands of people who will work, there are better-priced alternatives, and I'm sure you'll find one or two that will dazzle you with the results. tl;dr: A Better Choice? Sadly, this is not.

Currently 37 weeks pregnant and struggling to do anything. I was stressing out over how dirty my…read moreplace was getting but was also too exhausted to vacuum or wipe the countertops. I requested a quote from Naturalcare and got a response immediately. I called for more details and was booked for the next available Saturday on the spot. It was prefect timing for me too since I don't know when the baby will actually come. They've been reminding me through text a couple days before the appointment and even on the appointment day, they texted me that they were on the way. They're very good at communication. I forgot to ask their names, but the workers came in and were very friendly, asking questions like - do I prefer they take their shoes off while working? is there a certain area they should pay attention to? is there anything specific they need to know before they begin? And they were also very friendly about letting my little dachshund run around. For about two hours of cleaning, I can say I am very impressed with their work. My bathtub and toilet were getting a little dirty which was embarrassing but they cleaned it all up and everything looks brand new, white and pearly! They organized my shampoos and conditioners, even wiped down my make up drawers. OH - and they even cleaned out my rice cooker which was seriously the cherry on top! In conclusion, I am extremely satisfied, I am so happy to be sitting in a clean house, and most importantly, it's become a clean environment for when I bring my baby boy home!

We are extremely disappointed with the quality of service we received, especially considering the…read morepremium pricing and the fact that this was booked as a deep cleaning. While we appreciated the cleaner coming back to address some concerns, we continued to notice many missed areas throughout the home. The main kitchen floor still had visible spots and sections that appeared untouched. The recycling in the pull-out bin near the sink was never taken out. Several light fixtures and areas throughout the home were missed, and even small details, such as shoes being moved onto the bench and not returned to where they originally belonged, showed a lack of attention to detail. More concerning was the fact that our half bathroom was completely missed and untouched during the initial cleaning. We expected the team to communicate with us if something had been overlooked rather than leaving without addressing it. A professional deep cleaning company should have a clear checklist, strong communication, and quality control measures in place. We also paid an additional fee specifically for baseboards to be cleaned, and many of them were still untouched. At this point, we are continuously finding more things that were missed despite these services being listed as included in the deep cleaning package. This was our first deep cleaning service, so we had high expectations. Instead of being able to focus on our children and simply maintain the home afterward, I still had to go back and clean myself. My fiancé even expressed that he felt we should have just handled it ourselves. My mother also had to come over to help clean afterward, and we are still discovering things that were overlooked. At this point, we have decided to hire another company to come deep clean the home properly because this did not feel like a true deep cleaning. It felt more like a surface or spot clean despite the services that were advertised as included. The only reason we are giving a 2 out of 5-star rating is because the company did send someone back to touch up some areas and attempted to make things right, but we still continued finding missed baseboards and other overlooked items afterward, and at this point, we no longer feel confident in the level of detail, communication, and reliability we expected from a professional deep cleaning service. If a deep clean is what you desire without micromanaging this company will not be a great fit for you. If you choose this company, please be prepared to follow the cleaners from room to room watching them and having somebody to watch each Cleaner as they clean.

I put out for a quote on getting our home deep cleaned and Jessi responded very quickly and…read moreanswered all of questions! She was easy to book with and straight forward on how much it would cost which I greatly appreciated. She was very communicative the day she came to clean our house letting me know once she arrived and left. She did an amazing job on our place! We were very happy coming home to a clean place with no dog hair or dust to be seen!

Great and affordable!! Love love love- would definitely recommend :) I love a good scrub.read more

Great service, reliable, cleaned areas I would not have thought to clean. We have booked again and…read morealso booked a move out clean. Satisfied with the charges. Home smelled amazing. Yes, I will definitely recommend them.

From the owner: At Houston Amazon Maids, we go beyond the ordinary to redefine the cleaning experience. With a…read morepassionate commitment to excellence, we offer more than just a service – we provide a partnership in maintaining your home's pristine beauty and serenity. What sets us apart? It's our unwavering dedication to delivering exceptional results every time. Our team of skilled professionals undergoes rigorous training and background checks to ensure they not only meet but exceed industry standards. Whether it's a routine cleaning or a deep scrub, we approach every task with meticulous attention to detail, leaving no corner untouched. Experience the convenience and peace of mind of our Spring Cleaning Special, tailored to refresh your space and revitalize your home. And with our referral rewards program, sharing the joy of a sparkling clean home has never been more rewarding. But perhaps what truly sets us apart is our dedication to customer satisfaction. We value your trust and strive to exceed your expectations with every visit. Your feedback fuels our continuous improvement, driving us to consistently raise the bar in our service quality. Join the Houston Amazon Maids family today and discover the difference of a home that shines with cleanliness, care, and conscientiousness. Let us take the stress out of cleaning, so you can focus on enjoying the comfort and beauty of your space. Reach out to us today and let's embark on this journey together!

I've used them twice so far. First time was great with Samantha. She came solo and took about 2.5…read morehours with my 1400 sq ft apartment. She had great attention to detail. The second time she was accompanied by a gentleman so it took them about an hour. I wasn't home but when I came back I saw one tub was not clean. There wasn't as much attention to detail as the first time. I reached out and let them know I didn't necessarily need it recleaned this go round but would appreciate a good clean the next time. They acknowledged it and assured a better clean next time. I'm due in a couple of weeks so we shall see. Prices are very reasonable, good availability and communication. Give them a try

I started with the Clean Brigade and they did an outstanding job the first time they cleaned my…read morehome. However, the second time, with the same crew, I ended up having to redo some of the areas that had been 'covered' in their so called cleaning. The floors in several rooms were totally sticky and I could not bear to walk on them. Additionally, I ended up having to dust areas that had been so called 'dusted' but were obviously overlooked. I'm a detailed person, and this dusting was not obvious at first, but once I sat down, I could easily see that the items atop the bureau had never been moved in order to get to the full top of the bureau. I ended up redoing it, and also dusting precious items even atop it where dust was easily noticeable. I think the crew was going at such a quick pace that they were not tuned to these things. They were interested in getting the job done, but not thoroughly. I would not recommend them. Sad, because they did well the first time. It's hard to find a company to truly depend on for comprehensive skills.