Elizabeth Keller!!!!!! DO NOT USE HER OR THIS AGENCY! Liz watched my property in show low for two…read moreyears. Two trees died, bbq was so very disgusting and carpet was full of pet hair. I also had to rent a property until Show low renters were out of my house. The rental had black mold in washer, a bag of dog food spilled all behind washer (smelled terrible), patio full of spider webs, floor so greasy I was sliding. Here is the best part, I left my Dyson vacuum at rental, called to let her know I left it behind in the rush of being told I have to be out of rental by 10:30 am (weird), she responded and said there was no vacuum. Only 3 people had key's after I vacated.....LIZ, the cleaning lady?, and carpet guy. I reported her to Duane her broker who could have given 2 hoots. He took her word for it and nobody cared about the $500 Dyson vacuum that someone now owns. YOU ARE ON YOUR OWN WHEN LIVING ON THIS MOUNTAIN!!!!!!! Go to Facebook for videos

Buying a home on my own for the first time (but not a first-time homebuyer), and buying for the…read morefirst time in AZ, I expected this process to be different than previous home purchases. Because of that, I expected to ask many questions along the way. I searched for an agent who would be a good communicator, honest, and informative. Unfortunately, the realtor I got with WestUSA Pinetop was not that. About halfway through the process, I learned I could have fired the realtor, but was concerned I'd lose the house. Hindsight, I should have moved on to another agency. The interesting thing is that in researching the agent, I found out that they have a lot of success selling homes, however, they are limited in buying homes. I also find it interesting that for as long as this agent has been in the business, there are no reviews on this particular agent. That could be good, or bad. The agent I worked with was communicative only in the way that they shared when documents were ready, or where we were in the process. But the realtor wasn't available for deep questions or clarity. The realtor was also very disorganized and distracted. They seemed to have a lot going on in their life and I was just one more thing. There were a few steps in the process that were exceptionally stressful due to lack of communication. Writing the offer was also more complicated than it should have been. I believe it was because the realtor was not in my corner. The assistant was also less than friendly. In an email communication, there was a false accusation against me that painted me in a bad light. This is unprofessional. When calling the office with a couple of questions, the person who answered the phone sounded irritated that I was calling, sighing heavily and not offering any other information or expanding on answers. She was short and curt. Not friendly or helpful at all. While I had a lot of questions along the way, perhaps my expectations of a professional, attentive, and communicative agent were too high. I thought that since I was making a huge purchase, spending hundreds of thousands of dollars, and being alone and new at this, I would be able to have a professional who would spend some time explaining legal documents, providing me with rich information, and attending to my concerns in a reasonable time frame without judgement. I got very little of that. Because of this experience, I'm thinking of selling the home because there is a lot of negative feelings around the home now, but I surely will never buy another home again. The experience with this realtor left a bad taste in my mouth, and I would not recommend them, or this office, at all.

We Just closed our deal in Show Low, AZ with the help of Stefan Wehnau and his wife Kim…read more Wow what a team! Stefan and Kim were recommended to us by our banker as having the true qualities of trustworthy local relators and boy they came thru. From helping on a fair price in a challenging market, to arranging an estate sale, taking professional pictures to showcase our home, to finding local painters, a handyman for repairs, to finding solutions for getting things done. They did so with kindness and professionalism. They are great to work with and certainly did a job well done. Thanks for all you did to make this possible. Bob T

We purchased two properties through Justin. What he brings to the table that others do not is the…read morefollowing; He is a 6th generation resident of the White Mountains. You could say he knows the area. He is a retired General Contractor who looks at homes with the eyes and skill set of an experienced Home Builder. He has provided non-real estate services for us while we were out of state 1-2 years after the escrow closed. It does not get better than this. Look no further.

Jason Thomas of J&K Remodeling is an OUTSTANDING building contractor. In 2025 Jason was among a…read morehandful of contractors I called to give us an estimate to fix a serious problem involving an unsafe and poorly-built foundation, plumbing, water drainage, subfloors and floor issues in an old house in Pinetop. From the moment I engaged with Jason it was clear he'd be getting our business. Unlike the other potential bidders--some of whom never even called us back--he came out right away to do a thorough inspection, including explanatory photos from deep inside our creepy under-house crawl space. Unlike the other contractors, he treated me (woman in her 70s) with respect and courtesy (the other contractor who came out to bid would speak only to my husband--despite both of having made it clear that I was the project manager. Yeah, no, I don't have time for that crap). Jason Thomas has high standards. He honored his estimated start date, responded to every call or text within an hour, kept me informed at each step of the job; sent daily summary texts, photos and/or videos of their work; coordinated all subcontractors; consulted me with options and their costs at every design decision point; ensured the job site was kept clean and the house secured every night; and was polite and courteous at all times. We ended up on time and on budget, with a house that is sound and beautiful. THANK YOU JASON, we couldn't have asked for a more positive experience. I'd give you and your crew 10 stars if Yelp would let me.

Mike has done 2 jobs for us and the experience and the result were first class. They are good…read morecommunicators and easy to work with. We have recommended to others and would definitely use again.

Bottom line, there is very little fun to be had when the AC goes out during a hot week. Sadly, I…read moredon't remember the workers name but he was polite, friendly and got right to work. Mr. X worked hard repairing the issue and put forth the extra effort to get the unit working the same day. Highly recommended

Yes I'd like to say that he was very courteous very informative and very nice he seemed to know his…read morejob and explained everything

We needed to replace the weather stripping at the bottom of our garage door. Called Double Door…read moreWorks and spoke with Katie who was fantastic to deal with. I asked about doing this improvement myself which she said could be done but to be aware of a few issues and guided me through what those were. As I really didn't want to hassle with the repair ourselves, Katie provided a reasonable quote and could have someone out the next day. We chose that option and Robert arrived the next morning. Robert was efficient and timely and did a great job repairing the weather stripping and checking the garage door and opener for any other issues which he did not find. (I love it when a business doesn't try to upsell you.) The quote was spot on and we will definately us Double Door Works in the future! Thank you for good work and good cusomer service.

Excellent service!! They were friendly, knowledgeable, and reasonable. We will use them again if…read morewe need help with garage doors!

Excellent work and very timely. Would hire again for sure. He seems very knowledgeable and friendlyread more