This clinic provides amazing, high quality healthcare. The staff was friendly and knowledgable, the…read morewait time was very short, and Dr. Smith was extremely attentive and listened to all of my questions and concerns.

All of the nurses, doctors, even the front desk employees were nice. The er doctor who I was…read moreassigned to was very knowledgeable and even reassured me. He was very nice and kind. He explained everything well and answered all of my questions. He even let me know that it's difficult to find a pcp here in ma. He told me to come back to the er in the meantime if any problems arose (which thankfully I didn't need to) until I found a pcp. He told me to call around for a pcp and to take whatever next available appt was available, which ended up being 4 months later for me. This was my experience, yours could be different from mine.

I guess if one doesn't mind having their eyeglasses stolen by security and heartless, clueless…read moremedical care, this would be... something. Not necessarily higher quality medical care than asking ChatGPT, mind you, but they do at least provide a living human body to Google medical information for you and give you whatever answers they feel like in the moment. Since I have a somewhat higher standard for medical care, if I got shot on the sidewalk outside of Cooley Dickinson, I have lost so much faith over my two visits there, I would tell the ambulance crew to take me to Springfield or Greenfield, because I would rather bleed out in the back of an ambulance and go to hell than be treated at Cooley Dickinson for a third time.

Have been a patient of theirs for quite some time now. With all three of my children. For my first…read moreborn, my entire pregnancy I saw Dr Patel, who sadly is no longer with the practice, and for my other children I had and still see Lisa Aubin... such an amazing kind hearted women that made me reassured and super comfortable at all times. I love this office. For being the difficult patient that I am, they do an amazing job.

Who actually likes going to the doctor's? I can't say I'm a fan of going but I can say that I am…read moreincredibly grateful for where I go. Valley Medical Group has some pretty amazing people who work there, from the people at the front desk, to the nurses, to the billing staff to the docs. I probably see the best person in the entire practice, Rachael Katz, hands down! She is knowledgeable, attentive, kind, thorough, on time, a great listener and easy to talk to. On a whole, the office is well run, the staff interact well with each other and are supportive of one another. Occasionally there are some glitches but problems are quickly addressed and not typically repeated. There is one person there that I think would be a better shoe salesman than a medical provider but the staff has honored my request to never schedule me with him again. Pros: Appointments are easy to get Reminders are sent when your annual exams are due Referrals are never a problem when needed Doctors work as a team which in turn benefits you Physical Therapy, Counseling, X-ray all available in the same building If you don't like one provider there are many more to choose from Family practice - Infant - 100 Great patient portal - can email directly with your doctor Cons: Sometimes you can wait incredibly long times on the phone Not always able to see your provider for sick visits

I have dealt with a myriad of health issues...some serious...over the last 2 years. M PC has been…read morethe best!!! I could not ask for anyone better! Have never waited longer than 10 mins. in waiting room and I usually get an appt within a few days. In the midst of all this, I lost my husband of 20 years. Again, my PC was very supportive...I even received a sympathy card from them. I cannot recommend this group highly enough. I do not understand the negative reviews!!!!