The ride was booked days in advance, Aventus ride confirmed the details (3:30 pickup time for my…read more4:30 appointment) the day before. No car was sent, yet every time I called they assured me that the car will be there in 10 min, They only called back after 70 minutes from the pickup time (10 minutes after my appointment started) to tell me the car is on its way, A complete unprofessional people that should not be allowed to work in the medical transportation industry.

This service rots. He picks me up late to begin with. He does not explain why. They under…read moreestimated the travel from Brooklyn to West 168 at in Manhattan so I get there late and my dentist was pissed I never want to use them again. I almost lost my appointment. Idiot driver does not even apologize. Less than 0 stars for them

DRIVERS BEWARE! The WORST BASE IN NYC! You have to go through hell and back to get paid. (3+ weeks…read moreto get paid) They charge $50 plus 20% of the MTA trips! Go to AKI OR JURNY and you won't pay anything near that. The trips don't show a price so you have no idea what you're making. They dont send a trip by trip invoice so they're robbing you!!!! They take your banking information and don't send anything Direct deposit! Then make an excuse about "zelle not working". Just pay $20 and sue them in small claims court!

We reserved a car with booking.com and they changed the kind of care at last minute with a smaller…read morecar. The guy didn't know where to go, he also asked if we were going to pay him. The car was very bad Conditions The service was the worst. I would not suggest this service to anyone.

Don't usually complain,but everyone should be weary of this taxi. We were just charged 100.00 for a…read more10 mile trip from the cruise port to our hotel 100 international blvd Elizabeth New Jersey. When I questioned why so much he said I had to pay for round trip. We weren't told the price until after we were moving on the way. Uber price would have been 32.00 if he had told us sooner..don't trust this company

Do not use this service!!! They are unreliable and unprofessional. I scheduled a pick up from my…read morehouse for 8am to take me to laguardia. They told me a car would be outside at 7:50 am and the driver would call me to notify s/he was out front. As I do not leave anything up to chance, I went outside, waited in front of my house at 7:40. At 7:55 there was no car and NO phone call. I called American Base to see where my car was to only be told a person came, stating no one was outside so they left. Um no, I was outside early no less, and received no phone call. They proceeded to apologize but none of that matters considering I almost missed my flight and clearly the people they hire are liars and unprofessional as my driver NEVER showed up or called but told their boss they did. DO NOT USE THIS SERVICE!

We finally were able to grab some seating as most of the crowds stayed in the Manhattan area. Some…read moremusicians entered and we experienced entertainment while riding. There are many who board the subway looking for a quick buck with dancing, singing, selling of candy and other items. Quite different from most public transportation.

Well. It's a train station. But it's an old one, and rather architecturally interesting…read more Unfortunately, on this particular visit, the Mommy was in a foul mood, which was entirely my fault, so we didn't have time to really appreciate this station. We had to run to the track, where we accidentally boarded the wrong train. This was also my fault. Upon our return to the city, there was a large phalanx of extremely fit police officers with their pants tucked into combat boots milling near the entrance. We decided that this was also not a good time to loiter and marvel at the architecture, so we departed expeditiously. The only cabs available outside the station are green ones, which my mother refused to take. They generally operate in the Bronx. But when I finally got a cab through the Curb app, it was...green. Lol. Very nice, clean station, and a very nice employee directed us to the correct track.

Door to door friendly, modern and clean service transportation. Awesome driver, he was kind,…read morecourteous, reliable, on time and more importantly he got us to nyc safe from Washington, DC. They speak Spanish which is a plus for my mom! We've travelled with this transportation company a few time and compared to the other door to door transportation services this one is the best one I've used. I'll def we'll be calling them again for my future travels.

From the owner: Servicio de Transporte. Viajes desde New York, New Jersey, Maryland, Washington DC y el Norte de…read moreVirginia con servicio puerta a puerta en muchas partes y conexiones a otras ciudades en Connecticut, Massachusetts, Rhode Island y New Hampshire y viajes particulares a otros Estados. Llame para más información. Estamos para servirle. Transportation Service. trips from New York, New jersey, Maryland, Washing DC and North Virginia with door to door service. Many locations available as well as connections to other cities in Connecticut, Massachusetts, Rhode Island and New Hampshire. Call us now for more information. We're here to help.

They have either the weirdest schedule times for pickups, no enough drivers available or trying to…read morecater (rack up) too many riders (aka funds) at one time that as a customer, it throws your entire day off balance. They used to be very prompt. Drivers, and even dispatchers, had a lot more courtesy. However, it's a thin line these days. They have fallen from a trusted company to a just maybe. Not as desirable as they used to be and known for. They have fallen from great to good to just mid. More frustration than accommodation.

I had Appointment at 10 am in 06/26 at Bellevue & I requested to be on time one day prior and then…read morevery early morning and they were extremely late that I almost missed my MRI appointment, it's the worst service I will talk to my social worker to switch me to another car service, no matter how much time in advance you request it they always extremely late

***** stay well clear of allied black car service *****…read more if i could give zero stars, i would. a week in advance, i scheduled an 8:00 a.m. pick-up for a medical procedure at nyu hospital. allied black car service confirmed the appointment via text. i had enough anxiety about this procedure without the exponentially added, unwarranted anxiety inflicted on me by an extremely poorly managed, and highly unprofessional allied black car service; my experience: 1. they never showed up!!! they never called; texted, nor e-mailed to explain the delay!!! 2. they left me on hold for 17 minutes. then during my call at 8:21 a.m. a woman at allied stated: "we are unable to find a car. we do not have any cars. there are no cars in you area"....when i asked, why didn't you at least contact me, to me to make other arrangements...-click- she just hung up on me. 3. at 8:41 a.m. (i'm in hospital examining room) on a bright, sunny morning, allied texted the following: "allied: due to severe weather conditions, we made every effort to arrange a vehicle in time for today's pickup. unfortunately, we currently do not have any cars." weather was not a factor, as it was bright 'n sunny. *do not do business with this grossly mismanaged, inhumane, callous, disrespectful car service and their useless staff. save your money, precious time and patience by contacting any other company rather than allied black car service!!! god bless.***** stay well clear of allied black car service ***** if i could give zero stars, i would. a week in advance, i scheduled an 8:00 a.m. pick-up for a medical procedure at nyu hospital. allied black car service confirmed the appointment via text. i had enough anxiety about this procedure without the exponentially added, unwarranted anxiety inflicted on me by an extremely poorly managed, and highly unprofessional allied black car service; my experience: 1. they never showed up!!! they never called; texted, nor e-mailed to explain the delay!!! 2. they left me on hold for 17 minutes. then during my call at 8:21 a.m. a woman at allied stated: "we are unable to find a car. we do not have any cars. there are no cars in you area"....whenbi asked, why didn't you at least contact me to make other arrangements...-click- she just hung up on me. 3. at 8:41 a.m. (i'm in hospital examining room) on a bright, sunny morning, allied texted the following: "allied: due to severe weather conditions, we made every effort to arrange a vehicle in time for today's pickup. unfortunately, we currently do not have any cars." *do not do business with this grossly mismanaged, inhumane, callous car service and their staff. save your money, precious time and patience by contacting any ither company rather than allied black car service!!! god bless.

My daughter was supposed to have an appointment today, in Brooklyn. The transportation was…read morearranged with this company. They called way to early when she was not ready because of special needs. I called back 10 min before scheduled pick-up time. More then 2 hour later still no call from the Allied Black Car Service and no car because they don't have available cars in the borough (they don't use Uber or Lift for the rides, just their cars). We had to cancel the appointment 2 hours ago, because my daughter was already late. And no call about the ride yet. Update: The company called almost 2.5 hours past the pick-up time and 2 hours past the appointment time.

My family and I had a great experience with this company during our visit to Manhattan. They are…read moreprofessional, courteous, friendly, and reliable. I am beyond grateful and content with their service. UBC made our vacation memorable!!! Jose, thank you so much for always answering my calls and for your prompt response to my text messages. Their prices are fair for both parties. The vehicles are extremely clean. I highly recommend this company. Thank you so much to the whole team

I had a wonderful experience from start to finish. My driver was Ricardo. He met me in the…read moreterminal by baggage claim and escorted me to his SUV. He was punctual, courteous and friendly. He had water waiting for me and we had a lovely conversation about NY and Miami. The ride was comfortable and I felt I was in very good hands. So much so that I requested Ricardo to pick me up for the return trip to LGA. I highly recommend this service. Ask for Ricardo.