I paid for deep cleaning, & found myself having to clean after they left. Several areas not even…read moretouched, very disappointed.

I really needed help to upkeep my home as my child becomes a toddler. NWI had great availability,…read morefair rates and were very responsive! The ladies that came to my house were good communicators.. efficient and very respectful of my belongings and of my child's nap time. It was such a weight lifting service. 10/10 Will definitely book again!

Prompt response- good price and very efficient service tech. We will use this service again.read more

I highly recommend NuWave Cleaning Solutions. They arrived on time and completed everything…read morerequested. They were courteous and professional. I will definitely request their service again.

Emily is absolutely fantastic and I'm so glad we found each other here on Yelp! I purchased a…read moresecond home in MI and it's been impossible to keep up with from miles away. Emily has been so easy to communicate with and very consultative in her approach. Anyone in/near New Buffalo, MI area will be pleased with her services!

Emily's attention to detail is spot on. The office space always looks great. I would highly…read morerecommend.

Get clean is a very affordable app compared to other cleaning services in Chicago, and every…read morecleaner I have had has been excellent. They all stay the several hours, are friendly, thorough and efficient. They listen to my requests and truly take their time to get everything cleaned well

****Update in Response to the owner****LOL at the response from the owner. The first cleaner I had…read morehere chain smoked, made my house smell like cigarettes and did a bad job. I asked them to send someone else. I loved the second cleaner and had her for the longest time and she randomly stopped coming. They never even told me if they fired her or she left. I asked them to please not send anyone else besides her because she was the only one who did a good job. After a few times of her not showing up (they pretended she was just sick and kept sending other people) they had to fess up that she no longer worked there. Every person besides this one girl did horrible work. The company has so much turnover that I believe they also have bad working conditions. I think the owners pocket most of the money and pay their employees poorly which is why they cannot retain staff. I clearly wrote in the messages (screenshot attached below) that I cancelled service. They will do anything not to wrong their rights or help their customers. The cleaner literally admitted to me her vacuum was broken and the owner then claimed that was a lie and it worked fine. I then vacuumed myself with my own vacuum because I didn't want to leave my house so filthy after paying to have a poor job done. What pictures can I send if I already did YOUR job? You guys are a disgrace for a company LOL so go ahead and pretend that you cancelled me when you can see the text below showing I cancelled. Now I had to hire a new company which is very annoying but much better than dealing with the 2 rude owners of this place. Believe me-you can see all my reviews since I started using Yelp. It is very rare that I write a bad review and it is only with good reason. I would rather keep a cleaning company I have a multi year relationship with vs find someone new but they DO NOT care about keeping happy clients or employees. I feel bad for all the women cleaners who work here because they are underpaid and overworked. The ownership is AWFUL. Do yourself a favor and just find someone else. I have now hired Purific Cleaning Solutions and they are already 1000% times better at communicating than Get Clean. As soon as I use them I will write a review so you can see some other options. Get Clean is so rude and money hungry. Original Review: I am SO over this company. After 3 years I am finally cutting the cord. Anna and John are so unprofessional and do not care about customer service. All the workers are very sweet but they don't stay with the company due to the horrible management practices. I have been thinking about getting a new company for a while but it's been easier to just have them come biweekly. I had Ohla who was the BEST ever. She stopped working there and they didn't tell me until after sending someone to my house that I didn't know or approve. Today they sent someone new again and they didn't have a working vacuum. Mine was not charged so they couldn't even finish the job. I reached out to Anna and she said that they take care of their vacuums so it's not possible that the rug wasn't clean. I had to vacuum the house myself and asked them for a discount on my next service. She asked for photos and I said I already cleaned it myself when the cleaner left. I pay EXTRA to have them come with all the equipment and supplies. They just do what they want and do NOT care about customer service. Instead of calling me and trying to resolve Anna basically just said "okay cancel". After 3 years this is how you treat your customers? Okay I will make sure everyone in Chicago knows you guys have horrible business practices and treat your employees and customers like garbage. This is not the first time I have had issues with them but I have let a lot go. You guys should be ashamed of yourself. Don't even care enough to pick up the phone and talk to your customers just cancel and be rude via text. DO not use this company. It's not worth the headache even though they do have a few employees who do a good job. (Must have left due to the owners) When I have more time I will be adding more screenshots of rude texts I have received from them.

Had to file a small claims report for damages caused while they were cleaning. Doesn't take…read moreresponsibility for damages they cause. Very sloppy in there area surroundings, just careless.......

I've never seen my floors so clean! Incredible service, they did a fantastic job and were the…read moreperfect balance of friendly and professional as I worked from home while they cleaned. I need a big top to bottom house clean and they handled everything from windows to baseboards to floors and bathrooms, will absolutely use them again!

I had my 2015 Chrysler 200 detailed. They did an amazing job. I wish I could up load divers…read morepictures. My car looks brand new!!!! Staff our very professional and courtesy to their customers.. This company is top notch in my book.. Will be using them again. Thinking of having weekly house cleaning services done in the future. And the pricing is very reasonable compared to others.

From the owner: A clean home is a happy home – Neat Freaks Cleaning will ensure yours is BOTH with our professional…read morehouse cleaning expertise.

I am very disappointed to have to write this, but after reaching out to them several times and not…read moregetting a response or willingness to fix the situation, I need to warn anyone else who may be looking to hire them. There were several times over several visits that I'd find broken doorstops, not the end of the world- but they never addressed it. I'd find them after they left, tucked in the corner behind the doors. Ok, door stops are pretty cheap. But...the last visit, I had just had a brand new glass shower installed. One of the girls took a brush and scratched the glass. I saw it right after they left- texted the owner immediately and sent a picture. Her first reaction was. "Yes, will come and discuss." I never heard back. I reached out several more times, and now several months later, nothing! I'm very disappointed, as I didn't think this was their character, but it's going to cost over $1000 to replace that glass!!

From the owner: Professional home and office cleaning.read more