i have recently had lizzy, skyler, and sarah clean my house. they are very professional and friendly, two things that i find anyone in this line of work should possess. my house always sparkles and smells good after they clean. thank you brillant results for hiring such gems. i highly recommemd brillant results if you are looking for a reliable and professional cleaning service. and i have to mention one other person. she works in the office and every time i call she answers the phone. her name is chasity and she is truly an amazing person. i tell her what i need done and she always come through. she is a keeper!! great job all of you. see you in a couple of weeks. oh, and there pricing is excellent too. give them a call. you won't regret it. read more

Thank you Lydia for the thorough and focused approach to your service. I value a clean home and Lydia's hard work provides just that. I have learned a lot from Lydia's cleaning methods which is very efficient. I appreciate Lydia's hard work and I appreciate BRILLIANT RESULTS PROFESSIONAL CLEANING SERVICE. Thank you, Tina Mora read more

All clean & shiny! As always great job. Shyanne, Brilliant Results. We have had Brilliant Results for years now, highly recommend! read more

We have used Brilliant Results residential cleaning service on and off since 2021 (for two different homes at this point). We have consistently been impressed with this company's quality of service and professionalism. They always do a wonderful job at a fair price. Our current technician, Cassidy Z., has been doing amazing work. She is thorough and friendly; highly recommend! read more

Our technician, Kristen, did a great job on our cleaning service. Not only was the house in tiptop shape when she finished, but she was super friendly as she worked and very considerate about doing the louder tasks like vacuuming around my work meetings to provide as little distraction as possible. 100% recommend her! read more

Wonderful, thank you Lizzie! We appreciate your hard work and our house looks sparkling clean.

Changed from a crew of 2-3 that took 1 hour to only one person and it takes 3 hours. I prefer the larger crew, but they have changed their model. The manager has ignored my request of a specific time window yet again. Today, the company sent someone to my house 3 1/2 hrs earlier than what they have been. I was still sleeping!!!!! Constant change in who the company sends. read more

Courtney and Alyssa do an excellent service with my home. We have three teenage boys and my husband and I work long hours. Having weekend time doing other things than cleaning is important for us and we trust Brilliant Results. The teams are thorough, kind, trustworthy, and detailed. read more

The team was Friendly and thorough. They were great with my dog too. My home smelled clean and fresh.

First time using Brilliant Results Cleaning Service and they were fantastic! We just finished some home renovation and were past due for a deep clean anyway and Morgan, Selena & Hannah did a very thorough job--particularly getting rid of a fair amount of fur from our pups! The company was great at sending reminders and the team arrived on time. I've already decided to book a regular monthly cleaning. read more

Ashley has been cleaning my home for a couple of years and I truly appreciate the time and attention she puts into her work. I feel so comfortable leaving and knowing when I come home my home will look great!!! read more

Brilliant cleaning has been great. I have used them twice and they have always let me know when they were on their way. They leave my home clean and fresh and are very reasonably priced. I have had a couple cleaners prior to finding them and neither compared. I look forward to using them for years. read more

I have been impressed with the responsiveness of the team. The office responds very quickly to requests and provided a very thorough and in-depth quote electronically. The cleaning team (Cheryl, Sue and Stephanie) was very kind, attentive and thorough. One day after the clean, I received a request for feedback. I feel confident they are working to create a seamless experience and that my concerns and praise will be heard. Have had only one cleaning so far but look forward to continuing with this company. read more

I was beyond disappointed with what happened with our cleaning crew on Friday after a loyal customer to this company for a long time. I was hosting a party for 100 people at my home with out of town guests who were due in that Friday evening and was expecting the crew between 1 and 3 by 3 no one had shown or called. I texted a number I had from the other crew who told me they were no longer my cleaning team (they seem to switch people alot) and said they would get a hold of my team to call me. I called the office and received a voice mail which I left my concerns there, no return call from the office. I finally by 330 received the call from the team that said they were short help and would be here by 4 pm which I reluctantly agreed to because I had guests and a huge party the next day. I sent my guests to dinner to accommodate the crew who promptly never showed up. I texted several texts to the crews who called me from their own cell phone and had called to say they would be there at 4 but no response as I frantically expressed cleaned my home. Several phone calls, several texts (I have screenshots) sent and no response. By now it is 630 pm on Friday night. No response, at all from the crew, the office or any representative of this company My 1st issue is that had they have been short that day why did I not get a call right away that they would be late? I could have started cleaning right away if I had known. My 2nd is the complete disregard to my texts, calls and more. My 3rd issue is had I have done this to this company and not communicated my cancellation of service and the crew had shown up my credit card would have been billed and debited for the amount of the cleaning. Very un happy. Have had this service for a long time and these problems have been starting to happen over that last few months, late , not calling an now a NO SHOW/NO CALL read more

BRCS does a very nice job cleaning our home. Sue, Cheryl and Tami are always friendly and pleasant to deal with.

I started with Brilliant Cleaning a few months ago and am pleased with their service. Holly and Megan are very kind and work around me (I work from home) as well as my three kids and the Nanny when they are here. Every time they are kind and very easy to work with. Our son has a medical issue and they are cognizant of this and if they have any illness, they are sure to reach out prior to confirm if I would like to reschedule. It is wonderful to have a team that cares our my son's health while maintaining their professionalism. read more

I would highly recommend Brilliant Results. The ladies that clean my house are professional and do such a wonderful job. My house is so clean and smells so good when they leave. I would highly recommend them. read more

Cheryl, Sue and Brittany always do an outstanding job! They're friendly, professional and very thorough. Anyone who asks me for a cleaning service recommendation I always say to call Brilliant Results. read more

I had to trust my instincts when hiring a company to clean my mother's home to sell in Portage, as I live out of state. After speaking with Mike on the phone, I felt confident that the work would be done right and for a reasonable cost. I did not return to see the work, but her trusted neighbor/friend and my trusted friend/Realtor both gave the cleaning high marks. And it sold in 2 weeks! Great follow-through, great company to work with! read more

Big help on short notice! I called Wednesday in a panic bc out of town guests notified us that they would be coming Friday! They were there the next day while I was at work, and I came home To a house that looks great! Thank you! read more

We have been enjoying their service far a few years now. Consistently great. Same team leader insures that someone who knows your house is in charge. Cleaning is thorough and efficient. They are also very pet friendly, which means a great deal to us. We've tried a variety of services over the years, Brilliant Results tops the all. read more

So these guys really helped me out. I was trying to get a last minute gift for my mom in Valpo and thought a maid service was a great idea. I called a handful of companies and everybody wanted to do a in home estimate. Brilliant Results was able to send me a quote online, take a credit card and i was set. Mom was happy. So simple...great service. read more

Angie and her team are amazing. Excellent cleaning each week!

After being very disappointed with the cleaning service we had, we contacted Brilliant. Michael responded promptly and was very personable. After some initial tweaking, the cleaning service provided by Brilliant is thorough and professional. Brilliant also is great at reliability and has never just not showed up (as expereienced by the previous cleaning company we used). We recommend this company. Cori read more

I arranged for the deluxe package for my home, which is essentially supposed to be a deep cleaning. In other words, beyond just a standard cleaning. If only I could include photos here, you could see the results for yourself. Needless to say, we were extremely disappointed by the number of tasks that just plain were not done, or were done poorly. I had to spend hours going back and cleaning myself. Given the excellent reviews this company has online, I was shocked. To make matters worse, I was very unimpressed with how matters were handled when I emailed in my complaint. Within my email, I said I would like to discuss a discount before my card was charged. I did receive a voicemail the next morning asking me to call them to discuss things, but I wasn't able to call back until the next day. In the meantime, before I actually was able to speak to anyone, my credit card was charged. They did give me a discount, but it was only $40 off a $200 bill which was not adequate, in my opinion. I also felt it was very tacky that I received the receipt for the transaction in my email before even talking to anyone. When I did connect with a staff person by phone the next day, she was very apologetic, so I felt better. She said they'd had a meeting about what had happened and she'd spoken to the owner who had agreed to a discount but didn't want to say how much until they'd had a chance to speak with me. Obviously that's not what actually happened. She asked me a lot of questions and assured me they were going to have further conversations and that she would call me back on Monday (this was on a Friday). That was weeks ago and I never heard anything from them again. Their website says that if a client is not pleased, they will come back out to re-do the job free of charge. That was never offered, although to be honest, it's not likely that I would have accepted. read more

I am pleased with the services provided by Brilliant Results. They are thorough and leave my home neat and clean. Consistency in a cleaning service is hard to find--as long as Brilliant Results does the same great job every time, they will have my business. read more

I have been using Brilliant Results for a few months. The ladies do a great job and I am very happy with their service. Plus, they are much more reasonable than other services. However, they only clean. They don't do dishes or clean up clutter. So, you have to make sure that your stuff is picked up before they come. read more

We have been using Brilliant Results for several months now and have been very pleased with them. When we first contacted them, we quickly got a reasonable quote sent to us via email. They were then very accommodating in working with our schedule to figure out the best time slot for them to come. Each cleaning has been consistently well done. I highly recommend their services. read more

What a great company! My husband got me housecleaning as a gift and I used it this week. The women who came more professional and friendly. They cleaned my house from top to bottom and it is sparkling. I'm so grateful to Tiffany and Cindy! read more

Started out well and seemed professional, but didn't do what they said at all -- skipped entire rooms -- and then dumped us as soon as we asked for better results. Definitely not brilliant:( read more