I cannot explain how INFURIATING it was dealing with "Andrew" on the phone today. I just paid my…read morepremium, then we got hit with a $400 bill, ONTOP of not having access to our accounts for over a month due to Eries system wide outage. I was calling in today asking about the bill and trying to decide if I wanted to stay with Erie or switch companies and the guy kept repeating "well we close in 5 minutes" or "well I can do that tomorrow, we close in 4 minutes". Like I get it I work a nine to five too but if a customer calls in with a question about a random bill for almost half a grand you should answer the damn question. Andrew was rude, impatient, and had the most useless answers to my questions. The agency is not available after hours or on weekends so I would advise not insure with them.

We worked with Kristen to get quotes and sign with a new insurance company. Kristen was very kind,…read morevery patient, and willing to answer every question we had. She didn't pressure us and she allowed us the time we needed to make our decision. She was thorough with asking about our needs and making her recommendations. Highly recommended! Thank you, Kristen!

Mr. Sigur and his team are the best insurance team I've worked with. They responded to all…read morequestions accurately and quickly even the request is for a refund due to moving out of state. I really enjoyed having Keith as my StateFarm agent since day 1. I would highly recommend any State Farm insurers who live in Columbia/Ellicott City using Sigur as their agent!

A couple of months ago I walked into Mr. Sigur's office in an attempt to get a quote for Auto and…read moreRenters insurance. I had been with my last insurance co. since December 2007. I walked out of this guy's office completely switched over to State Farm and saving $50 per month/$600 per year on both Auto & Renters combined! What prompted me to write this review is the level of service I have received from this particular State Farm agent. I walked in when he was about to close up for the day and he stayed longer for me. Also, anytime I make a change on my policy online, he personally contacts me to verify the changes and to let me know that they are approved. Great value. Great service. Thanks Keith!

The best part of this particular branch is the personal service. They know who I am, they are…read morequick to reply. In a time when everything is automated, if you are looking for relationships -- this is a great State Farm branch.

Ms.Kay Min was amazing. She wasn't even my agent and she helped me out so much. I walked in trying…read moreto get something updated on my account. She reviewed my policy and realized that I was getting ripped off and help me leave with a new policy that saved me a lot more money she didn't have to do all this being that she wasn't my agent, but she's my agent now thank you so much!! if you're looking for an insurance agency that really cares for their customers check these guys out

Awesome insurance agency for all your insurance needs whether it be auto, home, renters, pet, life,…read morehealth, commercial (general liability/workers compensation/bonds) this place has it all and provides competitive rates. They sell primarily Nationwide, but also sell Liberty Mutual, Progressive, State Auto, MAIF and various commercial carriers as well. Along with their superior rates offered, this agency are fluent in english, korean, spanish and Portuguese. If your every dissatisfied with your current insurance, please give this agency a call at (301) 962-8300 or email ALBERT@WKKINC.COM and obtain a free quote.

Scott McGrew welcomed me back after almost a decade away. Great service and a friendly office!read more

Top notch insurance agency. Don't think twice to be insured with them.read more

Michael and his team were a pleasure to work with while I was trying to obtain a Homeowner's…read moreInsurance policy. The process was incredibly smooth and Michael worked directly with my lender during the closing process to ensure all necessary documents were in order. On top of this, I got a very competitive rate for my homeowner's policy. I highly recommend Michael!

I would not trust anyone else with my insurance needs…read more In one year, I totaled my car, the apartment I rent was robbed and I lost my job. Michael Palmiotto helped me get my auto and rental insurance settlements and froze my life insurance payments until I got my feet back on the ground again. Most importantly, it was never about selling me the most insurance or taking advantage of me financially. Seven years after transferring my State Farm from Texas to DC and adding renters' insurance, Michael is always kind and helpful. Jennifer works with me each month to make sure that my life insurance payment is taken care of and both Jennifer and Michael are genuinely concerned with my life and well-being and happiness. I would highly recommend Michael to any DC area resident needing insurance.

I have been using Cypress Public Accounting for about 8 years and have been 100% satisfied…read more Dave Kostkowski responds quickly to all my questions. He is honest, trustworthy, and his fees can't be beat. You can count on this company to not only meet your expectations, but exceed them.

Dave is amazing. Been using him for years now. Always efficient and responsive. Always looks for…read morepossible tax breaks/credits. Has helped me not miss out on money owed back to me many times. Very fair pricing as well.

Worst customer experience from State Farm Scott Garvey I…read morecalled 100 times the maybe answer 5 calls No one there he'd the hart to really understand and help I don't recommend them at all!!! This is how the Treat costumer that pay them lots of money For cars Insurance, Business insurance, Home insurance, And on top of all I have umbrella for millions I almost die because truck driver brake pad fly to my sunroof Directly to my daughter car seat Lucky she wasn't there State Farm told me to leave the keys and the will come to tow my car I trust them (my biggest mistake) the didn't send anyone my car was open for 4 days in the rain The destroy my car I took my car to Mercedes dealership Wait for State Farm inspector for four days The inspector estimate was around $6000 Mercedes dealership said there is more things he didn't see and now the don't want to pay and the want me to pay for that The make my life Miserable The don't care at all

I've never had a unpleasant experience with this Agency. Jimmy Peralta is my preferred agent…read morebecause he's hot! And really good at what he does. He's conscientious, professional, and a true advocate for his customers. Thanks for everything and keep up the great work, Jimmy!