After spending time looking at several houses we thought we'd be interested in, Rosalind figured…read moreout exactly what we were looking for and found the perfect one. This was our first home and she walked us through the process step by step and made it easy. Just like that, we were homeowners. Working with Rosalind was a great experience.

If you are looking to sell your home with the Shelly Salas Team, we got 2 words…read more MELISSA REYES. Yes, we had the best time with the Shelly Salas Team. We originally purchased using the Shelly Salas team and even Sold our home with the Shelly Salas team. We initially went based off of other families written experiences and took a chance. Let me tell you we are truly so happy with the result from both transactions! We truly couldn't be happier with getting our home sold and if course for top dollar! Within 2 days we had a offer on our home and within less than a month we were officially able to close. We moved from Texas to Missouri (military family) and thanks to our AWESOME realtor she got everything done for us and made it such a stress free process for us. We met in person in the beginning before departing and got the full process of how it will all work, the fees, everything. She made us fully aware and was so professional with all the answers to our questions. So lastly, If you are interested in selling your home my wife and me TRULY recommend this team and of course the best realator Mrs. Melissa Reyes!

It has been just over a year since my husband and I (24 years old) purchased our first home with…read moreSarah Albright and the Salas Team in Killeen, TX. I can confidently say this was a costly mistake. As first-time buyers, we trusted that our agent would guide us, advocate for us, and help us make informed decisions. That did not happen. We were required to sign an exclusivity agreement with the Salas Team after being connected through Zillow, which limited our flexibility early on. Our first agent, Robert Key, quickly became unresponsive and failed to follow up on critical information about a home we were considering. We later discovered on our own that the property had foundation issues, something he said he would "look into" but never did. We terminated that agreement due to lack of communication and support. We were then referred to Sarah Albright and continued with the Salas Team after being told by Shirley at Integrity Mortgage Group that we would receive a 1 point buydown if we purchased with the Salas team. That incentive directly influenced our decision to stay. While Sarah was communicative, she did not provide meaningful guidance where it mattered most, during negotiations. When we expressed that the home seemed overpriced based on its condition and time on market, we were told it was "a very good price," which discouraged us from negotiating. We ended up offering full asking price and ultimately paying above it. Looking back, we clearly overpaid. The most concerning part of our experience was the home inspection. When we asked for a recommendation, Sarah referred us to an inspection company without disclosing that her husband worked there and participated in our inspection. This was only revealed after the fact when I noticed the last name Albright on the inspection paperwork. I jokingly asked if she had a brother or cousin who worked for the inspection company. To my surprise this is when she disclosed her husband worked there. This is a clear conflict of interest and should have been disclosed upfront. Unsurprisingly, the inspection missed multiple major issues, including water damage, uneven flooring, and other defects that have since cost us close to $20,000 in repairs within the first year of ownership. We were also discouraged from making reasonable repair requests or negotiating for credits, and little to no advocacy was provided on our behalf. To add to this, the promised 1-point buydown was never clearly reflected or properly explained at closing, leaving us feeling misled. At the end of the day, we were inexperienced buyers who relied on professionals to act in our best interest and instead, we feel we were pushed through a transaction that benefited everyone but us. We regret working with Sarah Albright and the Salas Team and would strongly caution other buyers, especially first-time buyers, to think twice. Do your own research, hire your own inspector, and do not rely on incentives that are not clearly documented and explained in writing.

Working with Fran was smooth and transparent. Her professionalism and personality definitely added…read moreto ease my concerns throughout the process. She provided timelines for all my concerns and made sure they were properly addressed. I'm so grateful to have had her on my team. She understood my vision and no doubt delivered. Thank you Fran for helping us find our beautiful home!

Francine is an amazing real estate agent. We purchased a home from her and used her to represent us…read moreas buyers as well. We were first time home buyers and she was there for us every step of the way. She is truly astounding at her job. If for some reason we ever move again she will be the first phone call we make.

Extremely unprofessional and I believe dishonest. I well never use this company again for anything…read moreand will avoid at all costs.

Deeply unethical. Soldiers please beware of these people. I've been around for awhile, but I have…read morenever come across such hucksters. Delia Gutierrez produced a fraudulent sellers disclosure, failing to disclose severe problems with a property's windows, the correct age of the roof, and a serious and visible cockroach infestation. I was unable to see the property in person before making an offer, so Joanna Pearce saw it, didn't fairly disclose the condition, including an obvious hole in the wall in the kitchen, then had me bid up past the top of the market without doing a market analysis on comparable listings. When I discovered all of the deficiencies in the property via an inspectors report and personal inspection, where I found dead roaches in plain view and dried roach parts in the kitchen drawers, indicating someone had tried to clean them away, and the property did not appraise according to VA guidelines, I opted to terminate. Andrea Thompson advised that I should get a lender denial of funding for insufficient appraisal to produce to the seller to support my termination, rather than the actual appraisal report. I did so, and produced it, but I'm aware that she then called my lender without consulting me and asked for the appraisal report. Given that appraisers generally are not going to do a detailed inspection and are more generous in the prices they assign than the actual market, I did not want to the appraisal for which I paid $500 to be used as a marketing tool for the scam the sellers are running. Moreover, I asked that Andrea include the fraudulent sellers disclosure (claiming a new roof in 2018, and not disclosing known insulation issues with the windows and cockroach infestation) as a reason for termination, and she would not. But she was supposed to be my fiduciary. Although Delia Gutierrez received notice that the property would appraise low, to which she responded, and she had a letter from my lender denying funds for insufficient appraisal, she refused to get her sellers to release my earnest money - mind you, I had already paid $950 in inspection, option fee and appraisal based on their misrepresentations - claiming they needed the appraisal I paid for to make sure the property actually had appraised low. What a liar! I saw on Zillow, that she used my appraisal report to set a new price. They were refusing to release my earnest money, to which I was entitled , so they could get the $500 report that I paid for! On top of deceiving me in order to engage me in buying the property in the first place! No doubt, despite having the inspection report, Delia will continue to lie on sellers disclosures. During this process, when I asked when I could expect return of my earnest money, Andrea Thompson became unusually unresponsive and tried to prevaricate as to the guidance she had given me, leaving me to write a demand letter and work with the title company to get my earnest money back. This process was a nightmare for me due to these women's dishonesty and unethical behavior. Also, Andrea Thompson admitted to me that she's not even advising her sellers to clean up their properties in this hot market - they just see buyers as marks to target and exploit. Truly despicable. A few thousand dollars doesn't seem worth losing your license, but I guess they rely on people being naive. I honestly would not believe the depth and extent of the unethical behavior if I had not seen it for myself.

Twenty-eight years ago Raye found us a home that fully exceeded our expectations...allowing us to…read moreraise our children in a comfortable home with lots of room and a POOL. Children are grown and gone, home is too big and we are too old. Raye to the rescue! We found a smaller home in a smaller community but really needed to sell the one in Killeen. From the day we contacted Raye until we were under contract was less than 3 weeks and considering we were selling "as is" that was quite an accomplishment. We HIGHLY recommend Raye Mayhorn and her team for your real estate needs.

I had questions about the market, Raye was available to sit and visit with me to give pointers how…read moreto read the market as I aspire to scale my business.

Heidi is so knowledgeable & warm & sweet. She did not make me feel pressured. I know she will…read morehelp me.

Brautigan's agent Alan Hardin was excellent. He called me back numbers of times and gave me sage…read moreadvice for selling my house and buying another one. I warmly recommend Mr. Hardin for those seeking a one-to-one, personalized service agent who is above-board and sincere.

Terrible property management skills! Gardner also had a flat tire! Never followed thru with…read morerequests! And no commutation for days no wonder you are out of business! Terrible, Terrible, Terrible,Terrible,terrible..........

Christophe has been an amazing person to work with in buying my home and my last rental. He's very…read morecommunicative, punctual and respectful. He is a great relator and I would highly recommend working with him. He has gone above and beyond for me. I truly appreciate him! -Kristen Spradling

We used Heather's Pet Sitting Services for the first time and we couldn't have custom designed a…read morebetter experience! We have three pups who are not used to being left behind, but Heather filled in all the gaps and then some! They were happy, loved, and well cared for! She's very dog savvy and she does what she says she's going to do and then some!! She's very responsive when you contact her, and she sends pic's and visit summary after every trip! Lago Vista is very lucky to have her!! Oscar, Olivia, and Bindi give her 4 paws up!!!