by far the worst experience I've ever had. The contractor they recommended to do work on my house…read morecaused additional damage (although minor in cost) it was more work on my end. They did not my house on market upon signing contrac, it took about 2-3 weeks before I started asking why it wasn't posted yet. Im consistently having to ask for updates when information should be fed to me weekly until the property is rented. The broker took it upon himself to remove the listing without an actual lease or deposit jn hand just based on conversation he had with prospect tenant even though J was told they don't do anything until a deposit and lease are in hand. it's been very unprofessional.

Let me start off by saying that the receptionist was absolutely lovely. After that, it was all…read moredownhill. Let me preface this that 8 years ago we had used a real estate agent from this company when we were looking for a house 8 years ago when coming from AZ to TX. We called, we sent property addresses over. We flew in, we met, we went to some 20 houses over 2 days, got qualified for a loan, and bought a house. Was quick, easy, friendly and went like every other house Id ever bought. Something between then and now has changed. We called on a Fri afternoon and the lovely receptionist took some basic info and then we got a callback from some kind of intermediate person who took all the info like the properties we were interested in, what our current housing situation is, what we wanted to see, what we wanted to do, price points, etc. Then Fri evening we got a text setting up an apt to meet Carol the real estate agent on Sat morning. Now granted, all of the conversations we had had up to this point centered on the belief that we were going to be meeting with a real estate agent so that they would be setting up times for us to be shown the properties we were interested in. That was soon to become apparent this wasn't to be the case. When we sat down with Carol, it quickly became apparent she had no idea what was going on, as she started asking us questions like how many bedroom house we were interested in, stated that we had a price cap of 850k, which was the price of one of the homes we were interested in, but wasn't our price cap of another that we had told the intermediary, and was talking over us when we were trying to correct her. Finally asked her point blank if she had even looked at the houses we had sent, and she said she didn't because she hadn't had a chance since she was on "her time." Then the pamphlets came out of a worn and well used gift bag, and the sales pitch started, how we'd have to sign on for 60 days, so we got up to leave. She coaxed us back begrudgingly and now quite skeptical, said it could be only for a day, but then she started telling us that no one will show us a home unless we're pre-qualified. Argued with me about it even. Now I've bought a few properties in my day, even currently have an investment property I purchased 3 years ago, and this has NEVER been a problem. I can get qualified, not just pre-qualified, in under 24 hours as a very well qualified, asset heavy purchaser. But she just wanted to argue about it, seemingly more concerned if she was wasting her time, not listening to us, arguing with us, and trying to rope us into a contract with her company than being interested in providing a valuable and quality service to us. It felt like we were in a used car dealership than in a real estate agent office. As I told her, I dont beg people to take my money, and I was expecting a $25k-$39k service (would have been her comission) but instead I got someone who didn't do any homework, was completely misinformed, argumentative, and was sales driven instead of service driven. YMMV, but I do not recomend, as I've NEVER seen a real estate company run like this. When we left, I called a different real estate company, sent over addresses, provided all the info, and was immediately set up to be shown the houses, as it should be, with none of the problems I ran into with Shine Real Estate.

I don't understand how you're even in business. If I'm calling to inquire about what rents are…read moregoing for and you can't even give me a ball park and your response is that that's only information for your clients, how do you expect to bring on new clients. I gave you a specific address with bedroom count and condition is turn key but still reluctant to provide market knowledge as the "professional" in the area....

It's not the best or the worst company; it's just average…read more A few things I don't particularly like about this company: 1. Shared maintenance fee - I believe taking care of normal wear and tear situations should be on the homeowner & not the tenant, especially when I know I'm not doing anything to purposely damage the home. If I were a homeowner, I'd incur all costs associated with normal wear and tear of my home. With this company, I have to pay every time a maintenance person comes out to repair an issue that likely existed before I rented the place. It just seems like another way to nickel and dime tenants already paying exorbitant rent prices and just trying to keep a roof over our heads in this terrible economy. 2. No contact with the office after 12 - You can't reach anybody in the office after 12 and have to wait the next day BEFORE 12 to be contacted by company staff because everyone is out "checking on properties" after 12. What kind of company doesn't have a receptionist in office to answer phone calls during business hours or some other type of communication portal where tenants can reach staff for general, non-maintenance related questions/issues? Then, when you do speak to someone, sometimes you don't get a thorough explanation that helps you understand what you need to do as a tenant or a response that seems like the company cares about you as a customer or person. If I could've found a comparable rental with a different company within the short amount of time I had to move, I would've. I believe there are better options out there when it comes to rental companies.

Thank you very much for helping me and my family find our home. We had a great experience with the…read morehelp of Rose Scott, she is the best. Thanks again.

Great pleasure working with Rose. Purchasing our new home was as painless and stress-free as ever…read more Never imagined how quickly and seamlessly the process could be. Highly recommend!

Deanna Reese is one of the most amazing people I have ever had the pleasure to work with. She…read moreexudes professionalism and always goes the extra mile to make sure that her clients are informed as much as possible. She helped me sell my home and could have doubled up on the commission when it was time to buy but instead passed me off to another agent that Deanna thought had a better knowledge of the area I was interested in. I thought that was really cool because I would have absolutely used her again and she could have probably gotten an easy commission off of it since I was on a time crunch to buy. The fact that she would rather have me paired up with an expert in the area than make some easy money really should tell you everything you need to know. If you do decide to use her, don't be afraid to ask her opinion on things. It's one of the most important times in your life whether you are buying or selling and she will make sure you make the right choices to fit your needs without being pushy about it. I wish I could give her more stars. She deserves it. A+++

I recently purchased a new home, and Deanna and her team were the absolute best! They pride…read morethemselves on being "full service" and this is so true. Everything about the process was so smooth and simple. After closing, Deanna even offered to meet the utility company at the house, if I was unable to, to get our water turned on. So many people in this business are no longer readily available after your house has closed, and this is so not the case with her and her team. I know I will always be able to contact her for any future needs and she is just as responsive as she was before she had gotten my business. Thank you, Deanna, for making this process so enjoyable!

Had some cement looking stuff (globs) on our front porch area, she is the builders agent, contacted…read moreher to have them come get all these globs off. When we FINALLY rec'd an email back she suggested WE go buy a power washer to wash off THEIR mistakes?!?! Front door frame was cracked, had to go thru another 2 weeks of emails until she finally got the guy (who lives 2 houses down from us) to come over and replace the cracked board, then he painted it, the wrong color... and LEFT IT LIKE THAT!?? Contacted her about this, still nothing done. So, if you want someone who does LESS THAN NOTHING then go here!

We were very disappointed with our experience working with Katie as our realtor. Throughout the…read moreentire process, she never once held an open house, never met with us in person, and consistently took days to respond to calls or messages. We found her communication and overall involvement to be lacking, which made an already stressful process even more difficult. We do not recommend her services -- save yourself the frustration and find someone who is reliable, responsive, and truly invested in helping you sell your home.

Heidi is so knowledgeable & warm & sweet. She did not make me feel pressured. I know she will…read morehelp me.

Brautigan's agent Alan Hardin was excellent. He called me back numbers of times and gave me sage…read moreadvice for selling my house and buying another one. I warmly recommend Mr. Hardin for those seeking a one-to-one, personalized service agent who is above-board and sincere.

As first time home owners, we didn't know anything about buying a home let along in a whole new…read morestate. We were recommended to the Esperanza Realty Group by a fellow client who had an amazing experience under Julie James. Upon our first meeting with Julie and our direct agent Lisa Kamprath we immediately knew we didn't need to look anywhere else! My husband and I left feeling confident in moving forward in this journey with this amazing team. They left us with so much knowledge and gave us a breakdown of EVERY STEP! Now my husband and I have jobs that require a lot of attention and time so house hut was one of our worries. Our worries were quickly calmed. Giving the ladies a layout of what we wanted help them give us a great list of different homes that we were able to look through a special website before we toured! With each house Lisa and I toured she listened to anything I loved or saw opportunity in what we wanted. Closing was one of the parts I thought would be the most stressful. Naturally in life there is always bumps but with these ladies they made sure ever thing was running smoothly! Julie James and Lisa Kamprath went ABOVE AND BEYOND!! To find people who are passionate about what they do isn't something you see often. Julie and Lisa made Texas feel like home. They made what tents to be a stressful process of by a home a stress free adventure.

Julie was absolutely fantastic. She went above and beyond. Her assistant as well. We recently sold…read moreour home in Killeen Texas, while living 3 states away. Everything went smoothly and being so far away it still felt as if she was next to us every step of the way. We couldn't be any more grateful.

Been here since April 2024. first off shoddy AWFUL work by Roland speck and his goons. Only old…read morewhite guy maintenance. U know who he is. Creepy. Made excuses the first few days not to fix the tub. Had bad attitude early on..u already got a negative taste Second this dude has it out for u..maybe it's racial idk. He literally will accuse u of smoking without any due process. His word only matters..baseless hearsay nonsense. He wants to create violations. Your money matters until u get baseless violations. We only got a few months left on lease Waiting to lease ends so we can leave. Ready to sue barge properties if they continue violating my rights! Half the tenant messages are their complaints over random crap and selling expensive food truck slop This is just a money pit til they don't like u and we all gotta sue each other. U found the right guy Dude upstairs has his sprinkler covered why u accusing me? We even told the fire marshall. Singled me out! Roland is the guy with the crocodile Dundee hat.. Travis Rogan Mayfield ***** dont let the barge tell you otherwise. the barge knows and doesnt want to be sued! you decide for yourself!*****

barge ranch is no good. roland speck is just using baseless hearsay to give violations. since when…read morewas he able to delegate this. time to pierce barge properties corporate veil if he keeps acting this way. no proof. he has been warned over and over that barge ranch will be sued if he keeps up his hearsay nonsense. barge properties have to be addressed over how they treat their tenants. been here since april 2024. all i see on my phone messages is barge complaining about anything and everything regarding their tenants...then asking if the tenants want expensive food truck food lol. its like they want your money then want to give you silly violations. waiting till the lease expires so i can go back to florida. no good. barge management needs to teach roland speck how to deal with tenants and also to do better maintenance work. He sucks at it. look at the pics on my brother's yelp review. didn't even want to fix his mistakes when we told him to... just has attitude. the one star reviews before us were correct. silly complex. ready to sue barge properties in federal court if they keep acting their ways! look me up travis rogan mayfield..piece of cake. ill be that voice of change..im the best of the best