The manager (I believe he's called Brian) and staff were rude and dismissive. They acted as they…read morethey were doing me a favour to sell me an item I was interested in (I did not purchase it). Also, there were some discrepancies between the quality of the item and what I later learned. Prior due diligence is important before purchasing something at this store. Finally, all the warning signs about their display cases are phony. I accidentally touched the surface of one and nothing happened. Reading the manager's response to their negative reviews makes it obvious he spends more time refuting the reviews and shaming the reviewer rather apologizing for his behaviour.

I highly recommend Ferro Estate & custom jewelers. They were so wonderful to work with my husband &…read moreI were highly satisfied with our jewelry & our purchases. I'd definitely buy from them again & I'd recommend all my friends & family to go here! Thanks for all you help & support! Elisha

I had such a great experience at After Midnight Jewelers and really wanted to leave a review for…read moreColette because she truly deserves it! She's incredibly friendly, welcoming, and so easy to talk to from the moment you walk in. What really stood out to me the most is how passionate she is about jewelry design. You can genuinely see how much she loves what she does in the way she talks about each piece and helps you find exactly what you're looking for. She has such a creative eye and pays attention to every little detail, which makes the whole experience feel so personal and special. It never felt like she was just trying to make a sale, she really takes the time to listen and help you find something meaningful that you'll love. Her passion for designing jewelry truly shines through, and it's what makes her so amazing at her job. If you go in, definitely ask for Colette. She made the whole experience so enjoyable, and you can really tell she puts her heart into her work.

I had a great experience with After Midnight Jewelers! Collette is so knowledgeable and was…read moreextremely helpful so that I could find the perfect piece. Great service and she really cares about her customers.

Really nice people - genuine and never pushy. I like their selection and really love what I can…read morefind in their estate jewelry section. Very very happy with them and love feeling comfortable wandering through and perusing.

Really nice people - genuine and never pushy. I like their selection and really love what I can…read morefind in their estate jewelry section. Very very happy with them and love feeling comfortable wandering through and perusing.

This jewelry store is an absolute gem. The original pieces this artist creates are stunning and…read moreunique! Jewelry sizing and repair is reasonable and on time. I highly recommend this husband and wife team!

I went to TM Jewelers in need to fix 2 very special rings, my wedding and engagement ring, and my…read morebest friend, who passed away many years ago's ring. I would never have let just anyone fix these for me. TM Jewelers did the most amazing job ever!!! And they were so kind and knowledgeable. They told me it would be 2 weeks to fix my rings, but they had them done in one with Covid 19 coming fast. The rings were absolutely gorgeous when I picked them up, perfectly done!! I would HIGHLY recommend them!! Thank you for your beautiful work

Once again, I had the privilege and pleasure of visiting Bellmans jewelers in Manchester. I found…read moreBellmans years ago when I needed a serious repair, the customer service was remarkable!!I now live in Florida and it's not as easy for me to get to the store so I visit when I am in town. This visit did not disappoint. The store and the inventory is absolutely beautiful, however, it's the quality of the people who stand behind the counters that sparkle. The staff in Bellmans are the real gems. They are friendly and professional without being insistent. I wish there was a Bellmans in Naples! Maybe one day!? Love this store!

Came here after finding Bellman's on social media to design my engagement ring! I knew I wanted to…read moreinclude heirloom gemstones in my ring so I'd have to go custom and Bellman's made the process absolutely seamless. I got to try on a bunch of different bands and see probably 10 different variations of custom designs digitally as well as try on 2 wax molds before picking my ring to make sure it was perfect. When I finally got to see the ring in person, it was even better than i'd been picturing in my head! I'm so happy with it and our experience with Bellman's, we'll definitely be back for wedding bands!

This weekend my husband and I went into Amidons by the Powerhouse Mall in West Leb.l for Christmas…read more I found a pair of Italian gold hoop earrings I loved and noticed a nick in the gold on one earring and a large abrasion/wear on the other. I asked if another pair could be ordered and they weren't sure because it was the weekend and they needed to reach out to the manufacturer. Today they called me back to say it's out of stock. What got to me is that they were perfectly comfortable selling those earrings to me with damage and tried explaining to me that it's the type of polished gold and it will mark up eventually anyways. If you spend $1,000 on a pair of earrings, you want them in nice condition to begin with. I asked if they could fix the damaged ones on display (bc I loved them that much) and the sales rep said no. It's my second bad experience there. Last time I brought my great grandmothers ring there to get it sized. The jeweler accidentally sized down to a thinner band. When I went to pick it up I noticed it right away. The sales rep never apologized and after the rep confirmed the error on the order, they just offered to refund me for the lesser gold. I didn't trust them to take my ring again at this point to fix it. I didn't want this ring to keep getting resized several times when they should've gotten right the first time. I was extremely disappointed because it was a 75+ year old family diamond ring I was gifted to me. It has significant sentimental value to my family and I felt as though it wasn't a big deal to them and just another job to do. I'm not one to make a big deal about things but since this was my second poor experience there. First with the sizing of a family heirloom and second with not caring enough about a piece they're going to sell at full price with visible damage to it. You would think they would care enough about the pieces they sell to be in new condition. I wouldn't have even bought it at a discounted price due to the damage. Wish I took pictures of them to post but in the moment I didn't think of doing this.

Neither knowledgeable or helpful when I went in to ask about jewelry repair. Seemed less than…read moreinterested. Will never go in again for ANY reason.