Wow! What else can I say?!? Best customer service around...bar none! Owners Shawn and brother Quinn…read morehave been so very helpful and informative....and we've had our pool built by them over a decade ago. We can still call them anytime for pool assistance. Just a fantastic company to do business with. Look no further than Pulliam in the Katy/Houston area if you are interested in putting in a pool. You won't be disappointed!

A Pool Experience That Stands the Test of Time…read more Selecting a pool company can be daunting, but choosing Pulliam Pools Houston was one of the best decisions we've made. Their long-standing history--founded in 1918--and their friendly, knowledgeable staff gave us the confidence we needed. Construction on our pool began on July 30, 2019, and just 30 days later, it was fully completed, including the deck. We've been enjoying it ever since! The quality and craftsmanship were outstanding from day one. Even more impressive is their ongoing support. Over the past six years, Pulliam has consistently provided excellent service, whether for rare warranty issues or minor post-warranty repairs. They've always responded quickly and professionally. Everyone we've worked with has been wonderful, but we'd like to give a special shoutout to Robert and Sean--thank you for making the experience smooth and enjoyable. We are so glad we chose Pulliam Pools! The Smith's, Richmond, TX

Blue Cube Pools is a very trustworthy company. I have used their services for nearly two years…read morenow, and found them very helpful. Particularly, I have worked with the owner, Erik. Erik helped me out and solved many pool issues, including black algae. He is a very nice and helpful person. Very knowledgeable as well. Beyond all, you can trust him. He doesn't oversell or overcharge like some other pool guys I worked with do. I highly recommend Erik !!

We found Blue Cube by requesting information from several vendors on Yelp. They were one of the…read morefirst to respond and their quote was lower than all the rest. That might have been the end of the review but they have proven to be an outstanding provider. Eric (one of the proprietors), is very responsive and overall, just a great guy. Recently, I noticed a small leak in our Rollo injector that was squirting onto the grass. The leak was pure chorine and there was a significant dead patch of grass. I sent Eric a text (I believe it was on a weekend) to which he immediately responded, he came out the very next day which was also on the weekend. He found the leak and sent one of his guys out to fix it. Now that would be amazing in and of itself but there's more. He sent a man out from a landscape company to dig out the contaminated soil and re-sod the area where the dead grass was. This level of customer service blows me away. Blue Cube is the real deal, there was no begging and cajoling to do the right thing. They just did it and it was their idea. As for the price, I am amazed they can be so competitive. They are careful about what they take on because they want to be able to provide the best customer service so they have chosen grow their their business responsibly, while some pool services just take on as many pools as they get calls for, Blue Cube limits the clientele to a number that they can manage. I waited to do this review because I wanted to be sure they were the real deal. We are coming up on one year and I am very pleased. If you need pool service, get your name on their waiting list and say your prayers. If you are lucky, you will be pleasantly surprised.

Pentair parts, water testing, expert advice and some fun toys are among the reasons I go to Texsun…read more They are a little more of a drive but it's worth it if your pool is going haywire. As a first time pool owner I occasionally find my pool isn't behaving according to my understanding of the rules. Maybe that's why I switched my major from Chem E to Mech E in '78? So spoke with the guy at Texsun, followed his instructions; and next test: perfect pool!

2 Stars only because at one point, this was a well run store with helpful employees. I just…read morefinished my last visit to this store. Here is why: For about 3 years I've come here for my pool. Every visit, I buy everything they say I need. Each visit usually comes to $50 to $150 and I never complain or question them. In that time I've also made larger purchases around $1000 for additional equipment like a new Polaris, a new motor for one of my pumps, new housings/fittings/etc. All together is probably safe to say I've spent between $5k and $10k dollars there. So today I replaced the 5th piece that's failed on my Polaris I bought from them. I'm a little annoyed by that b/c it cost $1000 and I feel like being 2 years old, that's just a bit ridiculous. I've also had parts sold to me at a discount because "they were opened by accident" only to find that parts where missing and I was denied a refund... but in general, I was just a little annoyed about the Polaris failures. I went into the store to get my water checked just now. The one manager (female, young, didn't catch her name) was helping some other people and a young guy took my water. I casually mentioned how I've just replaced the 4th or 5th piece on that (I think i said $1400, but it's actually $1000... no matter) Polaris, and how crazy that seems. I didn't say it aggressively. I just sorta mentioned it while the guy was testing my water. Anyway, the girl was not having it. She was sure I only paid $800 (as if that makes it somehow ok) and insisted on trying to argue about it in front of the whole store, even going so far as to stop helping customers and go print my old receipt. Okay, so it ended up being $1000 and not $1400. Still... my point was that it's not a great product if I have to spend $300 over the next 2 years repairing it (and thats just parts. if i paid labor for someone else to do it, who knows how much it would be). As I left, she came storming out of the store and began to berate me and my wife for our unacceptable behavior. I remained totally calm. Her voice shook and her eyes became bloodshot as her blood pressure elevated and she assured me of how she was an excellent manager and she just wasn't having that in her store. I calmly told her that I would have no problem apologizing if I made her feel disrespected, and I even did apologize. I then told her that perhaps a better manager might approach a long time customer with a different tact and the benefit of the doubt before talking down to us like we are children. None the less, she assured me she wasn't going to put up with my behavior (i guess of expecting value out of a product and just idly mentioning it calmly in conversation) before exclaiming "That's just the way it is!" and walking off. I'm now looking for somewhere else. Go here if you want, I wouldn't.

This place has become my default pool supply store, but is very unreliable. Several times I have…read moregone during hours it is supposed to be open, it is just randomly closed. This is especially problematic on weekends. I will likely have to move to another business that honors the hours they post as being open, as I plan accordingly.

To begin my relationship with this company, I was compelled by a competitor whose pool water test I…read morehad suspected was not accurate. When you compare this business with an owner that is a chemical engineer against the competition which employs teens, the difference is substantial. I was impressed with the professionalism of their efforts to give people the tools at a reasonable price to maintain their pool with expertise to solve problems with effective processes. I am now a believer in liquid chlorine and my pool has never looked better and runs much more economical. Thank you Pinch A Penny!

I had such a great experience getting a hot tub from Spas Unlimited. Our old tub was so old I…read moredidn't know what I was looking for and Garrett was very helpful with explaining the tub features and tiers. The delivery of my new tub and the removal of my old tub went very smoothly. Laura was able to adjust the delivery date when I had to move it with no problem. The delivery people showed up when they said they would.

UPDATE- The day I posted this, I finally got a call, so I changed my 1 star to 2 stars. Martin…read morecame out, and fussed about the spa, and then told me, he will need to make a third return call, not this Monday, but NEXT Monday to bring his sump pumps and vacuum etc. So, still not repaired to blow out the lines. I will update again if anything ever gets finished. I bought a lovely swim spa from Spas Unlimited a couple of years ago. We have enjoyed the spa. Noticed a few issues this spring. Reached out to Esmeralda in service. Paid a Couple hundred dollar service fee. Waited over a month for a Technician to visit. He spend about 10 mins with my spa. Enough to remove filters and the top of spa. He stated he needed a compressor to blow the lines, and the spa jets seemed glued on and were not popping off easily. He left. I truly thought he was either going to get a compressor or have lunch. He never returned. I waited another week to call Esmeralda who stated that they were "waiting to see how the owner wanted to proceed with the repair". I haven't heard back in three weeks. The request for service started back in Spring. It is now almost August. Unsure of what I paid $$ for service call. Absolutely nothing was done. I've been more than patient.

I've been with Poolwerx for over a year now, and I've had the best experience. When I first became…read morea pool owner, I had to learn how to take care of it properly. That's when I met Sam--he really took the time to make sure I understood exactly what to do. He also told me to call or text anytime I had questions, and he always got back to me quickly. A couple of months in, my pool heater started shutting off after just 7-8 minutes of runtime without ever reaching the set temperature. That's when I met Mike. He could have easily taken advantage of me as a new owner and recommended an expensive part, but instead, he fixed it perfectly just by cleaning the inside. It's been working flawlessly ever since. Recently, I hired them for full-time pool service, and the care and attention to detail they put into every visit far exceed my expectations. I've only ever dealt with Mike and Sam--the trust I've built with them and the consistently perfect work they've done mean I have no interest in trying any other company. While I've worked with two other pool companies in the past, I found their service and cleaning results to be somewhat mediocre, which is why I'll be staying with PoolWerx.

Over the last seven years ​I have h​a​d mor​e swimming po​ol cleaner​s than mow blow and go lawn…read moreguys. Last year I selected Sam and Michael Brown with Poolwerx Cinco Ranch. My pool has never been in this good shape. Michael ​i​s here every week at the sam​e time he tes​ts the water, sweep and vacuums the pool. Everything I have needed has been included in their premium service package. Right now I have one light that has stopped working and also my suction pool sweep has died. I don't have call someone else to fix them. Sam and Michael are on it and at a very reasonable price. Finally when they say they guarantee their service believe them. As long as I have a pool Poolwerx with service it. They truely are 5 star service.

I usually go to Leslie's for my pool needs. Even though there may be ways to save on your chems and…read morestuff, there's no beating the professional advice and service I get from Leslie's. Ryan at this Mason Rd location is an excellent example of what I mean. Whenever I come into this location I run into this guy. He's helpful, friendly and people enjoy talking to him. I also enjoy Leslie's app and the large warehouse of supplies they have available for Home delivery from the app

I need testing and repairs on my Polaris pool cleaner and they came back with a price as much as a…read morenew one. Then gave me back my cleaner in a bag full of pieces. Plenty of other locations or pool supply stores.

I bought a spa from Conroe Spas back in 2003, which later became Olympic Pools and Spa. Over the…read moreyears I've had my unit serviced and they have always done a great job from diagnosis to repair. Recently I shopped for a new unit and Angela explained to me all of the newest features and helped me narrow down which unit I will buy next. Very knowledgeable staff and friendly service.

I sent them a message requesting a quote, with pictures of the pool included. I had to call them 4…read moredays later asking why no response, and they had just found the message. Randall was supposed to get back to me the next morning. That never happened. I had to call again. He came out 2 days later and said he would have me a quote that afternoon. That was 3 days ago. No quote. Terrible communication- it's like they don't want your business. Stay away from these losers.

I was crawling on Troublefreepool website for inspiration and found 2 pool designs which I like so…read moremuch, I contacted the owner who was uploading progress of their pool build. Both of them recommended O'leary pools, after interviewing 10 different pool builders, we chose Kelly. We began the pool build process right after Hurricane Harvey, and we were blessed with great weather, no rains for 30 days until the deck has to cure. Crews were excellent, Kelly was there almost every day, if not every other day, we had good communication, contract clearly stated what we wanted and we received everything as stated. It has been 4 years now and my pool has been trouble free except for a few parts, which Kelly took care for us, filing the warranty through manufacturer and all. Our experience with Kelly was a solid 5. Great job.

I have known Kelly since 2018 when he built our pool in Katy (Firethorne). Since then we have…read morerecommended him to our friends and neighbors. Kelly still keeps in touch and helps us with our pool. His dedication and support has been stellar! While we keep hearing horror stories about other bad pool builders burning home owners (bringing bad reputation for pool builders), Kelly has proven otherwise. We are 120% happy with pool, even 2+ years after it was built. If you want a trustworthy and passionate pool builders (not salesman) Kelly O'leary should build your pool.

We're over the moon with our pool, patio extension, and storage structure with Pools Plus (Jim…read moreBurkhart), it's been our best experience with a contractor. There are many great aspects to this project, and here are a few things that we value the most. Jim has extremely strong knowledge about engineering-side pool construction. From pool drainage systems, in-floor cleaning systems, flow control systems, all the way to wireless app control. As first-time pool owners, we are lucky to have Jim explain everything about the pool to us multiple times throughout the process. He also provided the designs and timelines that fit perfectly to our budget and expectations. As we iterated 10+ times on the design over a short timeframe, Jim ensured a well-communicated, smooth and timely building process, his design is truly beautiful, even more impressive considering his deep engineering knowledge. We had a tropical storm at the beginning of the project, followed by extremely hot weather for a month. Jim definitely put his best effort on this pool, he checked in almost everyday during construction, gave multiple updates throughout the day at important steps. He went above and beyond with our drainage and built an extra thick pad for the pool equipment. Jim didn't sacrifice anything for the best quality of the pool that Pools Plus can offer. Another big thumbs-up to most of Jim's partners: these sub-contractors are awesome! They worked hard and fast while minimizing expected messes; Jim is frequently on-site QC-ing nearly every aspect of the build, and any requests/corrections are promptly actioned. We owe our backyard haven to Jim's experienced design, aesthetic, and practical recommendations - he's a rare breed of expert whose professionalism is apparent from his communication, knowledge, accountability, and high standards.

I've owned several homes with pools, but this is the first pool I've had built. I would like to say…read moreit was all rainbows and butterflies, but there were some hiccups along the way (as with all large projects). However, Jim (owner) and Chad (foreman) did their best to work through the issues, and the final product is awesome. From the first day I called Pools Plus, Jim was accessible and responsive to my questions and requests. This was very important as I was working out of town for most of the construction phase. Jim is very knowledgeable on pool design and code requirements and makes sure he exceeds safety and design standards. We use the pool almost every day and have invited many friends over to enjoy it with us. They all say how amazing it is. We have a resort in our backyard and Pools Plus made it possible. I thoroughly enjoyed working with Jim and Chad. If I ever need to build another pool in the Houston area, Pools Plus will be my first call.