Josh is fantastic. I called Josh last December with an emergency. Josh came immediately and cured…read moremy hot tub and pool problems. He has been servicing the pool and hot tub at the Gateway Mountain Lodge since December. I can't praise him enough. Our pool and hot tub get many compliments. Thanks to Josh.

From the owner: We take pride in the service we provide to our customers. Call us now to secure your place in our…read moretop tier hot tub maintenance service.

Needed 2 small plastic fasteners for the headrest on my hot tub (which I purchased at Heavenly…read moreTimes last year). After I noticed they charged me $30 for them, I found out they are $1.89 online. Honestly, if customer service meant anything to these chiselers they would just comp it - in consideration of my $10k tub purchase. If you want a friend don't look here - get a dog.

I have had these guys fix my tub twice. The first time they replaced my circulation pump that was…read moreshorting. Most recently I stopped in on December 23rd because my tub was not heating and they sent a guy out December 24th to fix my tub for a burnt out heater board. Fast and professional service. Only complaint is each time has cost me $500 because of expensive labor and parts, but my spa is 10 years old. Definitely recommend them over others I have tried.

We have been with Highland Pools & Spas for 26 years. In fact we purchased our first hot tub and…read morehad them install it back in 1998. We are really glad we have been with them over the years. My wife and I totally trust them to maintain the hot tub and when ever there is an issue (like a broken lifter or a broken control knob) they are quick to resolve it. Our town home is a 3 bedroom with a loft and rented a lot during the year. Amazingly over the 26 years I have never received a complaint about the hot tub. Highly recommend Highland Pools & spas.

We've used Highland Pools for over 10 years and highly recommend them. Not only do they service the…read moretub, but we've purchased through them too. They arranged everything from picking up our new tub, to getting the lift to put it on our back deck and installing it, to removing and disposing of our old tub. Our home is rented regularly and the hot tub gets lots of use all year long. Cecelia lets us know if there is anything that needs to be taken care of. Everyone that we've met who works at Highland Pools has been friendly and professional.

I don't know what is going on with this company. We've use their service for a little over a year…read more Things were fine last year but suddenly this year we're getting no communication. You call the office and nobody returned your phone call. We are paying for the top of the line maintenance plan, but nobody is showing up to clean the hot tub. They supposedly replaced a broken pump, but the pump is still not working. Of course they charged the card despite the work not being finished. Look for another company that is more responsive.

I agree w/ Lisa H's post from a year ago. ZERO communication! The last time their sales guy…read morereturned a call or e-mail was when we were still considering a larger, higher-end Hot Spring Spa more than 3 years ago. The installation back then went well, but if you don't sign up for their regular "route service," then it becomes "all quiet on the western front." Their service dept. was not even willing to help me escalate an issue to Hot Spring after a pump failed very shortly after the warranty period had expired. Instead, they just wanted to send out a technician for $245 minimum - including travel time from the Frisco location, even though they have regular route service customers in my neighborhood. If you want to feel like you're getting a pretty decent deal on an entry-level hot tub and need someone to maintain it for you, then sure - consider buying something from the Hot Spot Collection and have Maximum Comfort service it. But if you plan to operate, maintain and service your hot tub yourself, then I'd stay away from these guys and get something better from one of several other retailers in the County that are more responsive, reliable and represent reputable brands such as Arctic, Jacuzzi and others.

The Silverthorne recreation center was a complete hit for our family…read more After a long day of skiing, the kids still wanted to have fun and wanted to go swimming. They have a water slide that they allow younger children to go with adults on and it's quite fast. There's a hot tub area, a lab pool area, as well as a climbing wall in the swimming area for older children. They also have a steam room and a sauna. Changing area looks like it was done relatively recently. It's quite nice. They have men's room, a women's locker room and a communal room which is perfect for families with small children. If Keystone or Breckenridge area I would definitely be checking that out again.

Great location, well priced and has yoga. Large variety of things to do next to a large park with…read morepickleball courts outside. Perfect for kids, pools are awesome with lifeguards on duty.

We have used The Hot Tub Company for the last 2 years. John and Jenny run an amazing business and…read moretheir employees are very friendly and knowledgeable. I would highly recommend this company to service your hot tub!

From the owner: Hot Tub Sales, Service and Repair in Summit County is what we do best. We are a family-owned…read morebusiness and have been servicing commercial and residential pools and spas since 2002. Within five years of starting our business, our client base grew from 23 to 200! Our first-time customers continually become our long-term customers time and time again because of our expert staff and consistent service, choosing us for all their spa and pool servicing needs. Our business has steadily grown throughout the years thanks to the referrals of our customers and the great relationship we have with numerous property management companies throughout the County.

Highlands Pool and Spa has been taking great care of us for more than 10 years. This is my second…read morespa, delivered in the midst of the snowboard season and installed even with several feet of snow on the ground. Alex and Cecelia offer the BEST service of all the hot tub places and I researched them all. Always accessible, if repairs are needed, they are often even done the same day. Their prices are reasonable and highly competitive but their personalized service they offer cannot be beat!! Thank you, Highlands Pool and Spa!!

Highly recommend Paul and Affordable Mountain Hot tubs. We bought a home in Breck that came with…read morean old broken tub that was effectively a huge paperweight. Looked around at all the Hot tub places in Summit county and decided to go with a Jacuzzi from Affordable. Great price, super quality and no pressure pitch from Paul. IMHO the best option for someone looking for a tub in the mountains. It arrived on time and was no hassle to install - Paul & Team helped with all the logistics. We also have them do weekly maintenance (water, etc) so that the tub is always ready for use. They are also available via cell phone for any questions. 5 stars for sure.

During winter months this year, Summit Hot Tubs did a terrific job of promptly diagnosing problems…read moreand replacing both our pump and our circuit breaker.

Love these guys, Roger is a great communicator and solved an ongoing problem with my tub that…read moreanother company wasn't able to keep/get under control. Craig who comes out and does the weekly service is great, never missed a week and always reaches out to let me know if something is going on that needs to be taken care of. Highly recommend them, they are professional and responsible.

Great company! Cameron was super responsive in helping define the project and then communicated…read morewell up to the install. Excellent crew was technically excellent. Careful and deliberate and communicated well. Collin was the crew lead and was really good. I will certainly use this company again anytime I have a landscape construction project...

Cameron with the help of his 4 man crew led by Weldon did a fantastic job on my 1 acre home garden…read more Cameron is very professional and knowledgeable. Weldon leads his crew with precision to do a grand prize winning job. They are hard working and show their passion for a job well done. I recommend Neils Lunceford 100 percent for an all around beautiful job on your landscaping.