Owner promised me a free re-size to close my ring sale. When I returned, he stated I waited too…read morelong and I am no longer entitled to a free re-size. No time frame was ever mentioned. It appears his word means nothing once the sale is closed.

I had a really lovely experience at Grand Jewelers. I had plans to find a wedding band and they…read morewere the first stop and only one I made. Erin was very helpful in finding a band that would compliment my beautiful engagement ring. The band arrived on time based on the estimate and I was so pleased with my engagement ring resizing. Communicative store!

Took a nice old automatic dress watch, over 50 years old(Dads, sentimental attachment). It took a…read morewhile(be patient its not always easy finding parts) to get to as watch repair was swamped. They did a fine job cleaning, oiling and crown stem replacement(nice crown had a nice touch of blue), fixed date flipping and removing scratches from the crystal. Looks sharp, Runs great ready for another 50 years. I doubt quartz ones while being slightly more accurate would last as long.

So my wife of 23 years wanted her ring updated and some gold removed to thin one of the bands. The…read moreservice lady and jeweler were very attentive and helpful providing a quick turnaround and brilliant work in a short time for a reasonable price. They also were very reassuring and we highly recommend this store and staff!

I took a 3 rings in and had them fitted and sodered together. They gave a timeframe of 7-10 days,…read morethey completed in 5 days. They were very friendly and knowledgeable. I will be returning as a repeat customer.

Nice selection, pretty good customer service, and they do on site jeweler repair…read more. This is a local, family owned jeweler, not a cookie cutter big box retailer.. I like their nice array of Pandora pieces. They have fixed my husband's Movado, Longines and Citizen watches. The repairs were all done on site, which I like. They gave me a decent estimate to solder my rings together, which I'm contemplating having done after they were 'repaired' at Medawars, who charged an exorbitant fee to fix and solder them.. while Medawars did repair them, they made my rings too large and never bothered to solder them together, which I paid for upfront (I'll be reviewing medawars soon). My husband is a fan of Gaines nice array of watches, which seem to be well priced, while I like the selection of custom white gold necklaces and rings and Pandora charms.. Customer service is really amazing, beyond reproach, and jewelry repairs are done on site and their guaranteed turnaround time is a week or less. They repaired my husband's watches with a turnaround time of only a few days.

I have finally found a new jeweler. Great place to get things fixed and the people see very nice. I…read morewon't be going anywhere from now on.

What a great friendly staff. I brought a ring in to be resized. Answered my questions gave me a…read morequote and a timeline on completion. Needless to say it was an amazing job. I would recommend anyone looking for new jewelry, repair or creating something new with your old jewelry. Give that a try.

Harry is a very friendly and helpful individual that helps you get what you want and at…read morea fair price. He is a pleasure to deal with!!!

Lacks ANY sort of integrity! Offered 36% below offers from other wholesalers on gold. Stay away…read more I will never enter the premise again. He offered $3100 on $5050 amount of gold. Typical appraisal would be $4900 (Gold Eagle Coin Shop or online bullion dealer-see picture) Absolute scumbag opportunist This is about a Kruggerand gold coin which contains one ounce of gold. He is trying to DECEIVE you in his reply. Apparently his MO.

I took a ring in to have it appraised. they asked to keep it a few days to get another opinion. I…read morewent in the next week they told me one more week and they had my number to call me. stopped in again after two weeks of no communication. I was given the runaround again. It's been almost 2 months with zero communication.

They definitely overcharged on ring repairs and did not do precisely what I paid for or requested…read more. I still needed to have my rings resized again elsewhere.. they did not have the rings ready when I came in just before close on the date they were to be done- their jeweler was still refining work on the rings and we had to wait.. My husband and I had two other rings resized here and both were routine - however, the more intricate and pricey repairs to my other rings did not go smoothly.. and i definitely say it was over priced.. However, the sales people are very nice and they have beautiful jewelry- they even have a good array of Pandora. They've since then done a few appraisals for me on other pieces and those experiences were okay. Overall, a nice store with lovely staff but I should've taken the larger repair elsewhere.. as it was, I had to get the rings resized at a separate jeweler..

Very nice store. I…read morebought my wife an Alex and Ani bracelet for Valentine's Day from Medawar. They actually had a very large selection of the bracelets and charms, running mostly between $28-$50, including an interesting array of Valentine's Day theme charms. The customer service was excellent, they even offered gift wrap. Other than Alex and Ani, they also had a huge line of Pandora (which my wife loves), including some "last chance clearance" items, plus a nice array of Tacori. I usually use Kay Jewelers for most jewelry purchases, but this Medawar impressed me. They also do on site jewelry and watch repair. I might bring my vintage Longines watch here for repairs. I would like to get that watch repaired locally, as opposed to taking it to a store that I don't shop in regularly. I'm glad to see Medawar can do it here.

I am a recent first-time customer. I took five pieces for appraisal and several for repair or…read moresizing. They did a great job, and I was pleased with the pricing friendly service as well.

id like to thank the ladies at diamond daves for going out of their way to help me with a couple of…read moremy watches! i brought in a new watch band that i ordered on line! it would not work on my watch! so they kept trying and trying to fix my old watch band so it would work! they didn't give up working on it! so, about a half hour later i walked out of there with my watch on my wrist! never did they try to sell me another band! thank you diamond daves!