The manager at Fred Meyer Jewelers rectified the previous issue.. we are satisfied…read more We will resume doing business with them.

First Hingis first, I want to stress that if their jeweler hadn't have done such shotty work I…read moreprobably would have continued to patronize this business. So I guess thank you shitty overpriced jeweler because now I know myself and my husband have been getting ripped off since at least December 2019 probably longer considering we have been regular customers since they opened the doors. Hubby purchased my engagement ring December 2019and gave it to me almost immediatel. We were married on7/13/20. Thanks to Covid it was tricky to get into a jeweler since they were a non-essential business. So we decided for the time being we would get a cheap band from Walmart and then upgrade when things went back to "normal"... Christmas 2020 we went to Toledo gold to get a wrap so I could solder my rings together . so we went paid a little more than $500 for the wrap whole it was being soldered together I asked them to fix the prongs on the center stone because they weee catching on EVERYTHING! I was terrified I would lose my center stone Eventually. And the rings needed sized. Well from that repair forward it's been a literal SHIT SHOW!! so on top of the wrap cost we had to pay for the prong repair and the soldering which was $150 GREAT!! The next Christmas comes (2021) we took it to be dipped and just maintain it so nothing end up falling off and the prongs were catching again. another $120 plus that year I bought my husband a charm for his chain which was $100. Finally I decided that I wasn't gonna keep taking it to get dipped once a year and maintain it. They don't even offer a warranty (which there should be a warranty automatically on the labor at very least!!! The last week on June 2024 I needed to get it shiny again because we had a wedding to go to... We dropped it off on a Wednesday. We didn't get a "quote" on the work it needed until the following g Monday. I told him to Hold off because I needed it for the event because he said it would take 1-2 weeks.... Which is ABSOLUTELY RIDICULOUS!!! He then says he may have a rush opening available which he did and wouldn't ya know it was ready the next day!!!!It just so happened to be the 3rd of July and Ross informed me they were closing early in the voicemail. I had to wait for my husband to get home from work because my car was in the shop. I got there 9mins before his closing he was still in the parking lot (he claims it's his business) but said he couldn't open back up to give me my ring I would have to return on Friday.... My husband picked it up on his way home I immediately noticed the prong looked funny and the diamond looked slanted at an angle and now there was a mysterious bump on the side of the ring that was not there before and if it was it was unnoticeable because I am the kind of person that would have rubbed my finger raw on the bump because it would have drove me crazy!!! I wore it to the wedding that night and could not stop rubbing my finger on the bump. I have wore this ring every day since I have gotten it except when it is being repaired. I LOVE my ring!!! I took it off so fast when I got home and first thing Monday morning it was back to Ross. He immediately gave me side eye and made me feel like I was being pick. And even said that I am trying to wear a lace wedding dress like a pair of blue jeans. But funny thing is I am a driver!! Not a whole lot of manual labor going on driving!!! I remove it when I'm cleaning doing my hair crafting or whatever else I decide to put my hands in or on. I am not beating it to death nor am I having multiple people doing repairs on it!! The engagement ring was purchased there, my wedding band and each and every single repair... I thought loyalty was important especially with a jeweler. My ring sin their store from Monday July 8th until Tuesday July 16th when I got the call to come get it I was basically told I was S.O.l even asked by Ross "what would you like us to do?" Idk ROSS MAYBE RETURN MY RING HOW IT WAS GIVEN TO YOU WITH THE REPAIRS I PAID FOR!!! Then was told that I have 2 options At which time I abruptly informed him that he was NOT gonna be giving me any options and they are actually unlimited because I was taking it right now to a real jeweler as I was walking out the door he yells to me if I do that I will loose the stone... Well ROSS... $70 later and another week without my ring and it's fixed with all the stones intact!!!! TODAY IS A GREAT DAY TO LEARN A GREAT LESSON... YOUR NOT ALWAYS RIGBT AND YOUR WAY ISNT THE ONLY WAY... I always try to put myself in the consume's shoe and empathize with their feelings and really ask myself. How would I feel in this situation and how can they make it better? Ross doesn't do that. EVER!!!

Highly recommend Toledo Gold Exchange. Excellent service!…read more Good selections! Ross is extremely knowledgeable, kind and did not rush us through our jewelry purchase. We will definitely be returning! Ann

This is a great, family business. I have been a customer for 30 years. They also make custom…read morejewelry if you have an idea. Very reasonable prices. Great people to work with.

Yesterday, I visited the Toledo, OH Franklin Park Mall Apple Store for the second time in…read moreapproximately two weeks. I have been there many times over the years with very positive experiences. The first recent visit two weeks ago was an attempt to update my mom's Apple Watch because fall detection was no longer working and the "automatic update" had not updated and I couldn't figure out how to manually update it. While everyone was nice during that visit, I was passed off to various staff members and ultimately needed to leave the store because the update was expected to take more than three hours and they would be closing before the very slow process could be completed. When I arrived home, I followed directions to continue the update process, but it was repeatedly unsuccessful. I decided it was time to buy my mom a new watch - the newest SE 40" face model- and not have to deal with trying to salvage a watch that was beyond its prime. I also decided to go to the Apple Store during the day on a weekday. Alissa was the team member assigned to me and she immediately took an interest in understanding why the fall detection feature was important. She was also very patient as we tried various passwords. It would have been a more stressful process without Alissa right there next to me with her understanding encouragement. Throughout this process of turning in the old watch (btw, received a credit of $55) and purchasing the new one, she never pressured me in any way. Alissa spent approximately one hour solely dedicated to getting the new watch set up, which included several calls to my mom to obtain a code that was generated to her phone at home). . Throughout it all, she was patient, helpful and good-natured. I left feeling that she cared about my experience and in setting up the cellular watch with ringtone and my mom's watch face preferences. Alissa is a very sincere, knowledgeable and dedicated team member who clearly takes pride in her ability to help others in her role at the Apple Store. Thank you Alissa! You're the best!!! P.S. The new SE watch also includes an extra fast charger along with a watch band.

I cannot believe how horribly the Franklin Park Apple Store handled my warranty replacement. Apple…read morewasted my time, money, and patience with their absurd policies and lack of customer care. I live an hour away, and my Apple HomePod failed after a few months. I took it into the store, where they confirmed it was covered under warranty. Great! Except they conveniently had "none in stock." I pointed to a stack of them on the shelf, but no, those were for sale, and Apple couldn't just swap one out. Instead, they had to order a warranty replacement--almost certainly a refurb--and have me return later. Fine. Annoying but okay. I asked if they could mail it to me since I live so far away, and of course, the answer was no. I had to come back in person with the defective unit. So I made the two-hour round trip home, waited, and then received an email telling me I had five days to pick up the replacement before it would be returned. I had to take time off work to drive another two hours round trip to swap my old one for the new one. I asked them at the store if everything was in the box. "Yes, everything is in the box," they said. Guess what? I get home, and THERE'S NO POWER CORD. Now I have a useless HomePod that I can't even plug in. I try calling the store and battling through Apple's awful automated system. When I finally reached a human, it was just an off-site answering service. They struggle to get the actual store to pick up. After holding for 15 minutes, I finally got someone from the store. First, they try to tell me the power cord must be there because "it doesn't come off." WRONG. The large HomePod's power cable DOES come off--the HomePod Mini doesn't. They don't believe me and have to check. When they finally admit I'm right, they offer two terrible choices: drive another two hours round trip to get the missing cord or have them mail it to me with no tracking, meaning if it gets lost, I'm out of luck. So now I have to decide whether to waste another $35 in gas and hours of my time or risk waiting another week and potentially never seeing my cord. This whole process was a joke. Apple does not care about its customers. They put the entire burden on me, costing me time and money to correct their mistakes. A multi-billion-dollar company can't figure out how to make warranty replacements easy. Apple turned This simple fix into an expensive, time-consuming nightmare. So disappointing.

My family has been going to Reicherts for over a decade. The guys and gals are always friendly and…read morehelpful. Whether it is for a jewelry repair, resizing, or purchase we have not been disappointed. They normally have some great old slot/game machines and also fossils/stones. Stop in and give them a try.

The gentleman I worked with was rude and condescending. When I had asked about a specific…read moreattachment, he said there was no such thing. There are, they just don't carry them because it's not truly gold or silver. Even so, he knew what they were and instead of politely saying they didn't carry them, he just denied me like I was the idiot. I would not recommend this place.

THE CASHIERS KEPT MY ALEXA…read more Also got into my bag today to unpack everything they tried to undercut me on and my Alexa echo dot is completely gone? I live alone the only place it could be in the bag I took it to cash American pawn so obviously after I told the guy I wanted my belongings back HE KEPT MY ALEXA

Great pawn shop with friendly faces!! The have a great selection of electronics and gold. They also…read morebuy and sell some purses and instruments!!!