I had severe carpal tunnel syndrome and tensonitis.. dr lin cleared it.100%. Im a guitar player. No loss.of hamd dexterity! 100% cleared. I highly recvomend kayak orthopedic and dr. Ed lin. read more

Everything poor quality Do not care about patients Avoid at all cost Rarely see doctor always physician assistant with limited knowledge Meant to be an money mill read more

Bad experience! Overcrowded office, I waisted my 2,5 hours , didn't get any treatments, any plan for the treatment, i even see the doctor for my 1st initial visit. They said to me: "come for follow up in a month", without diagnosing the problem and prescribing the treatment. read more

Beware of Excessive Charges and Hidden Costs While the medical care at Kayal was competent, the billing practices were outrageous and left me feeling completely taken advantage of. My daughter suffered a simple ankle sprain. We first visited a local urgent care where she received an X-ray, diagnosis, and ankle brace--all for a reasonable $200 total (with my $35 copay included). They suggested a follow-up with an orthopedist, so we chose Kayal. We brought the original X-rays and brace to the appointment. Despite having everything needed to assess her injury, Kayal insisted on repeating the X-rays and replacing the existing brace with one nearly identical to the original. Their diagnosis was exactly the same: a sprained ankle. The difference? The bill was over $1,600--including $140 for their brace and hundreds more for redundant imaging. Because of how they billed, they maxed out insurance reimbursement limits from two different companies, leaving me with an additional $165 balance for X-rays alone--on top of what insurance had already paid. In short, Kayal's prices were exorbitant, unjustified, and far beyond industry norms for the same services. The experience was a hard lesson in how some medical providers exploit billing systems at patients' expense. If you value transparency, fairness, and integrity in healthcare pricing, I strongly recommend looking elsewhere before choosing Kayal. read more

While at Kayal, I went in for a torn tendon. Dr Rappaport talked me into surgery to make me walk flat. Yes, I agreed bc he sounded convincing. After surgery I had a year of pain and couldn't walk well after seeing him at the Kayal practice. Seeing them regularly for the pain with always PT as the answer. During this time I had HIP problems due to the foot surgery. Saw them but now was hesitant. I went to a different Podiatrist finally. The new dr decided to take the screws out and after that I was better at walking with no pain like I had for a year. The screws were TOO LONG. During this time I guess I was walking strangly due to the botched surgery hence some hip issues started to occur. I had to get a hip surgery due to the changes in my stride. And yes, I started with the hip issues while at Kayal seeing their dr's then differed thereafter to someone else. Don't trust Kayal but I'm sad to say that I thought Dr Rappaport was a good dr but felt. I'm still in pain as this was from 2022 and it's 2025 now. Every day when I have the pain - YES I THINK OF RAPPAPORT with anger that he did this to me. STAY AWAY from him & Kayal. At least that's my opinion. I now have life long problems due to them. read more

I would not recommend this office based on my experience. Their main goal is to generate as much profit as possible, your medical issue i secondary. They try to perform as many proc as possible sometimes totally unrelated to your issue. read more

I had a total hip replacement with Kayal 7 days ago. Yesterday my pain meds were accidentally thrown in the trash and not recoverable. My daughter called several times today to have the meds called into my pharmacy. She started at noon. The pharmacy has still not gotten it and they close in 16 mins. Just another example of them being very hard to reach and how things are not followed through with. Obviously, this is not acceptable. I will be spending the night and however long I have to wait tomorrow in great pain. read more

Not all Kayal orthopedic facilities are the same . The employees are very nice. The office is clean. if you decide to go to this place check to see if they have the proper equipment in order To treat your physical issue. read more

biggest scam artists I have ever meet! They overcharge for everything and somehow they get away with inssurance fraud. For example they charged me (on top of the $400 for the visit) $1500 for a simple shoulder cortisone shot! Don't go there unless you want to get scammed. read more

Dr Raklyar is the best rheumatologist anywhere. After struggling for 15 years to get a diagnosis, Dr Raklyar took the time to read the piles and piles of medical records that I had and to put together all the pieces to finally give me a diagnosis. All the previous rheumatologists just looked at my bloodwork and sent me away. They could not be bothered to do all that reading! I have been in remission for a few years now thanks to Dr. Raklyar. She is the very best and I am so grateful to her! read more

1. Measured for orthotics in March 2. Insurance paid Kayal Ortho 3. Never received a call about my orthotics 4. Left 3 messages and last Wednesday spoke to a representative who said " they need to look into it" and they would call me back. Never called me back. 5. Here it is the end of June and no one from that office has contacted me. Extremely unprofessional and obviously don't care about their patients. Big office which lacks basic customer service skills. read more

Apparently, other patients were contacted by this company offering a solution to the problem I faced. However, I fell through the cracks and no-one contacted me during the last 3months. If there is a solution, then the office needs to send me this waiver. I'll take it from there. read more

This office is uneducated and unprofessional. When booking the appointment I specifically asked if the provider was in my insurance network and the woman on the phone told me yes. Fast forward to the next morning, I get a call from the benefits department telling me that the dr is not in network and therefore will be billing me for 20% of the cost. Wait, I was just told that she was in network? I cancelled the appointment and I rescheduled with another doctor that was in network for the following week. I get a call from their office at the original appointment time asking where I was, after I cancelled the appointment and then come to find out, they never cancelled the appointment. They have no idea what they are doing in this office and are completely rude as they hung up the phone on me. read more

Terrible office. They never answer the phone, never call to follow up. It's almost impossible to get someone on the phone to help you. I went to the office & basically you are not a patient but a number. They are so money hungry it's ridiculous. I'm a local resident and would never recommend this group at all. I had to use their own imagining facility in NJ rather than imaging in Rockland County that I was used to. Also discussed with the dr doing a gel injection and they insisted that I needed to come in to approve it (this was all discussed and even written in the Drs note) They just wanted to bill out another visit to my insurance company. Stay clear of this place!!! Never again!!! read more

Dr. Kayal and his team are knowledgeable and compassionate. The staff are friendly and efficient. Five out of five without hesitation!

Kayal, bravo for being the worst centers anyone could go to. I am forever scarred by what happened here at Glenn Rock, with Dr. Rackler and in Paramus with Dr. Loretti. Iv never been so miss treated, miss diagnosed and forgotten about. After 2 ER trips, multiple days and nights hysterical without help, put on MULTIPLE MEDICATIONS to "relieve the pain" was the scariest moments. They were unreachable and when doctor loretti passed me on to dr Rackler was when it got even worse. Kayal, you are toxic, manipulative and NEGLECTFUL! NEVER GO TO KAYAL UNLESS YOU WANT TO BE TRULY TORTURED!!!!! read more

Dr. Kayal and his entire staff have been so caring and professional. Had X-ray's and Mri all done in his office. They provided the best care and went above and beyond to make sure my fracture healed.. i also saw Dr. Rappaport who has made my journey easier than expected! He is very personable and knowledgeable. If i could give them more stars i would! Thank you guys!!! read more

Kayal Orthopaedic Center - Orthopedists Near Me - Glen Rock, New Jersey

I had an appointment this morning at 9:30AM with Dr. Dinizo. I arrived about 15 minutes early, checked in and several minutes later was escorted to an examination room. After reviewing my information, I was brought for X-rays and was back in the original room by 9:30AM. Dr. Dinizo arrived 2 minutes later and reviewed everything with me. I've never experienced such an efficient operation. In addition, Dr. Dinizo and the entire team were extremely professional, thorough, informative and courteous. read more

Sorry, Dr. Lin, we like you (exorbitant fees aside), it's your billing staff that needs a major overhaul. I have never had so much trouble with a doctor's billing department. Cashing checks but not logging them in the books so I get billed again. Billing for "office visit" when visits are covered under the "surgery". Used the quotes around surgery there bc he just bent my son's finger back into position ($5000). I guess that's surgery these days? Will never go back there. read more

This place is a body ship not a Dr. Office. Followed my Dr. over and the minute I walked into this place they wanted to do Xrays before seeing the Dr. I said it was for a follow up on a previous condition and they argued for the Xray. Then I had to schedule a MRI st a facility that took my insurance and that I used before, they tried to get me to use their on site MRI, when I refused, they never contacted my MRI place for approval causing me to lose my appointment. When I called they simply said, "just use our MRI ". It was at that moment i decided to find another Dr. read more

These doctors completely misdiagnosed my close friend's hip condition. They were going to perform 2 unnecessary surgeries. I wouldn't trust these doctors for a minute. read more

First let me say this is not a shill review. Dr. Kayal replaced BOTH my knees AND BOTH my hips. Each and every operation he personally supervised and used THE latest technology. Dr. Kayal keep abreast of the latest Zimmer and Stryker technologies. His expertise was used to design several proprietary instruments that make these surgeries better for the patient. I dont care what program he is running on his waiting room televisions as others have commented. This is very petty. You want a doctor who is truly dedicated to his or her profession. AND I can sincerely tell you that I would want NO OTHER than Dr. Kayal to operate on me. I was glad to have someone as gifted and talented as Dr. Kayal to hold the bone saws and knives while I was "asleep". read more

Best experience at Kayal Orthopedic. My dad has seen a lot of different Orthopedic Dr's within the past 8 years. Kayal Orthopedic is by far the most attentive and caring out of all the places. Dr. Kayal is very hands on and was always there to see my dad. Leon Colao the practice administrator was very helpful and guided us throughout the process. Leon was excellent and very knowledgeable. All the staff were very friendly and informative. Appointments were very flexible and always available due to multiple offices. Dr Kayal and all the doctors were very professional and understating of my dads situation. Leon guided us every step of the way including with scheduling MRI and other test. Office has its own Imaging center which is very convenient. read more

I cant review the facility or Dr because I was never able to get an appt. I called twice, during business hours, trying to get an appt for my son. My only option was to leave a message/new patient. Its been over a week since I left two separate messages and still have not received a call back. I cant imagine being a patient and needing to get a hold of someone. read more

The place is absolutely careless with patients. I make a good income and have great insurance, and two things happened here: first, most of the procedure was not covered by my excellent insurance plan, and secondly, the different procedures that were conducted in my one appointment ended up costing a fortune. I don't mind if my feet felt better, but they do not. Not only that, but I was never told that each individual procedure was billed to me personally. They should at least tell people BEFORE they insist on a procedure that it may not be covered by insurance. Absurd racket. read more

This practice has been over an hour late for every appointment that I have gone to and the PA Michael Kayal was too aggressive, made sexist comments, and made my entire experience here absolute hell. I would not recommend Kayal to anyone read more

Cha Ching!! Beware! Two back to back appts in February. Paid $500 out of pocket because this was their policy and I was in pain. A few months later I got another bill for $255 and paid it. Then a few months later I got another bill for $128. I called the billing department and no one would call me back. I just got another bill and finally got someone on the phone and they told me that they overcharged me! I asked to speak to a supervisor and she told me that they, as a courtesy, would "waive" the last bill. What!! I told her that they owed me $66. Good thing I did my homework. Check is in the mail to me. Something is not right at this facility. read more

I was referred her by one of my other physicians. The doctor proceeded to tell me that 4 of my displaced fractured bones were not causing my pain, that I had bursitis in a nearby location. Ok, bizarre. But, I had an MRI of said nearby location which was perfect, he then told me that he didnt trust that MRI that he wanted to do one at their facility with some kind of injection. Red flag. Second red flag was they wanted an MRI and suggested their facility only because they have the most up to date machines. They too dont take insurance, I didnt even entertain that. They forced me to schedule the appt for the injection and scan, when I tried to cancel on the phone, they were giving me all kinds of crap trying to get me to reschedule or not cancel. They wouldnt let me cancel the follow up to that appt, literally would not. I had to just not show up, which I hate doing because I respect their time. Then he also suggested a bone stimulator. Which I was apprehensive because then mechanism of action seems like it is a TENs unit or something and my fractures were deep in the body. He seemed to move on from it. A few days later I get a call that I am getting a bone stimulator, send the scan reports to the representative. What the? Needless to say, there is no doubt that all parties get a hefty kickback from it. There are multiple studies saying this thing does not work. All about the money, probably either trying to get rich or stay afloat. Maybe the physicians have some kind of quota. Who knows. But I am never going back here. read more

I injured myself at work (distal bicep rupture) and after getting it looked at in the ER, I was asked to follow up with Dr. Edward Lin of Kayal Orthopedists in Westwood. Long story short, from MRI to postoperative care (he did the surgery as well) he was great. Answered all my questions and addressed any concerns I had, very professional, and even stayed late on a Friday to refill a prescription on short notice for me. All in all, if you are in need of surgery, second opinions etc. I wouldn't hesitate to give his office a call. Highly recommend. Thank you again Dr. Lin and staff. read more

I gave 3 stars because 1) I'm very happy with the care I received from Dr. Lin. My wrist surgery in 2018 was successful. When I went back in 2019 for pain in my other wrist I was diagnosed and given a cortisone injection. 2)Unfortunately the cost of the "needle guided ultrasound" billed to my insurance (which Kayal is out of network) was outrageous. $2200 for a 10 SECOND ultrasound. The MRI I had on my wrist was $2200. How could they possibly be the same price? Not to give TMI, but I've had several 30-45 minute ultrasounds on my uterus over a 7yr span and my insurance was only charged $600-$700 for each. When I called the billing dept to ask about the charge I was told someone would get back to me. No one did. I called again was basically dismissed and told again, someone would get back to me. The 1st bill I received somehow stated it was 90 days overdue. How, when it was the 1st one I received. Still waiting for someone to get back to me, obviously the billing staff doesn't care. Guess they think I'll just give up and pay it. read more

A number of years ago I saw Dr Chad Rappaport for a major ankle problem. I am very athletic and my rt ankle suddenly turned very outward and cause me a lot of pain. Dr Rappaport spent about 40 minutes with me and said when are " we having surgery" I did not know I had a partner?. I asked him how many procedures he had done of major ankle reconstruction and he said about 8 I asked him my rehab time and 'first off the ankle for weeks, then a boot for weeks, then rehab for weeks and then PT for weeks so I kept adding up the numbers and it looked like 9 to 12 months not what I had in mind and once he knew that it was " no sale" he walked away. read more

Kayal Orthopedics is an outstanding practice with physicians and staff who are top of their field! We had a terminal situation with my elderly mother and each and every person we encountered treated her with dignity and respect. The staff is so professional and returns your phone calls promptly and answers all of your questions courteously. I am blown away by their kindness and attentiveness. Dr. Kayal must hand pick each and every employee because they are phenomenal. A special thank you to Dr. Greenberg, spine surgeon who went above and beyond to help my mother. Brilliance and compassion-- just incredible and I will forever be grateful. Also, Candace Binkunski was so attentive to our needs and was able to schedule a ridiculous amount of necessary appointments for us -- which was not an easy task. She is an asset to this practice as well as the entire staff. Thank you all for helping us in this difficult time. read more

This reviewer is complaining about the office staff or bureaucracy. Medically top notch, but if Dr. Kayal is responsibilities are to running this office I have a suggestion, get competent supervisors to run that part of your practice. Calling in the middle of the day and dealing with an answering service is very uncomfortable, finally getting through to a supervisor and being told that I should leave my number( multiple times) and then being assured I would get a call back and for a week nothing. In the meantime calling and getting answering service for name # and again nothing. You can have great Drs., but if I can't get an appointment what's the point. Maybe the practice is too big for caring, patients maybe just a number. read more

This place is a factory.. All the doctors running around in 1000.00 plus wardrobes to razzle dazzle you into their web. I explicitly said, "No Pharmaceuticals" and the week following my appointment I had three separate drug dealers calling me to confirm my prescription. How can they give my personal info to these supplier companies? I don't think I signed that form. read more

Office staff is unprofessional and lacks training. Beware of how they handle your insurance information.

I was involved in a car accident that left me with a damaged ankle. Upon visiting Kayal Orthopaedic, I met Dr. Chad Rappaport who diagnosed the problem correctly and gave me the best option to address the damage. The surgery went well and was humbled with the subsequent visits where Dr. Rappaport gave me full attention even addressing every question I had to my satisfaction. The healing has progressed well and I highly recommend him for any orthopedic needs. He is a good listener and great at his work. read more

Kayal Orthopaedic, and in particular Dr. Rappaport, took very good care of me. They were very professional and knowledgeable, yet caring and took the time to listen to me. I would highly recommend them for anyone looking for excellent doctors. read more

My husband and I have been going to this office for years. Now they play Fox news on big screen tvs and in the exam rooms. That was a complete turn off to us. Put something on that is neutral. Maybe channel 12 NJ news. Not all of us like the news right now. And do not like their politics put in our faces. We no longer will go to the office. read more