Nothing beats buying American-made! We purchased a set of outdoor furniture a couple of years ago,…read moreand recently one of the chairs' woven seats started to come apart. I called the store in North Naples and was told to email Raney. He promptly opened a warranty claim, and it was resolved within a couple of weeks. The store replaced the seat at no charge and even provided a replacement backrest for free in case I have a problem in the future. The customer service was outstanding. I highly recommend this store to anyone looking for quality furniture backed by the kind of traditional American customer service that is becoming harder to find!

The KB Patio store has an awesome selection of patio furniture and related items. Everything is…read morevery high end and very beautiful. They had couches for $10k, even 20k and more. We ultimately couldn't afford the designer patio furniture sold here and went next door to their Polywood store. After choosing over $10k in polywood items I checked Costco.com. The price was $3k lower and I was trying really hard to understand the difference in the price. The salesman was great, explaining that they provide assembly, delivery, warranty etc. But I wasn't entirely sure that was worth the difference in the price. So together we went next door to chat with the general manager. It's the same general manager for both stores. His vibe was way off. He didn't shake our hand. He didn't speak to us with respect. He made us feel poor (which we are not!!) And ultimately was unwilling to make any concessions on the price. He literally could have thrown us a $200 discount and we would have finished the deal. But we were made to feel so inappropriately low we walked out, logged straight onto Costco.com and saved a ton of money. There was no problem with the delivery or condition of the items. Assembly was simple and took only a few minutes each piece. And there was no missing hardware. Thank goodness for that. Since I apparently can't afford any extra screws. **I usually don't read reviews before leaving my own. Though I stumbled upon several other reviews for this location and their North Naples location from people with the same experiences. Nobody should be made to feel low, stupid, poor or whatever. No question is a dumb question. They literally lost $10k worth of business over how we were treated. So if you're looking for super high end furniture, don't care about the price and don't care how you'll be treated... sure go there. Otherwise I would look for some other place to shop.

Wow, I had an amazing experience at the North Naples location. Christine was very helpful and…read moreknowledgeable. I am new to the area and looking for furnishings to complete my outside space. She came up with some great idea and spent time with me. She made me feel very comfortable. When I get my outside kitchen completed she is my go to girl for all the furnishings. I highly recommend Christine. Only wish there was a location in South Naples.

we ordered 2 swivel chairs and matching ottomans which were custom designed. We also ordered a teak…read moretable which seats 6 and by the way, we ended up putting it for our dining room table. Overall, I can say we did receive all the pieces exactly as we ordered them, but the time framework was much longer than expected. The owner of the store ultimately stepped in and gave us a nice credit for our frustration and delayed delivery. It was not entirely the stores fault for this delay ( rather the manufacturer), and the employees I feel did not seek advice from the owner during this long time window as they might have had options for limiting our stress.. I believe the owners are addressing this. So, although it was not a slam dunk order and execution, the quality of the pieces are excellent and I am very satisfied with the products and the prices are worth it to me to get better quality than a Lowes or Frontgate.

They are as nice as can be when you are there to purchase something, but if there is an issue (in…read moreour case 2 month delay in receiving our $15,000 patio furniture), they (our sales person was Nicole) are extremely rude and condescending. Buy your outdoor furniture elsewhere; not worth the aggravation with the arrogant staff AND manager.

Here's the revised review:…read more Terrible Experience with Zing Patio - Not How You Treat Loyal Customers We are extremely disappointed with Zing Patio in Naples, Florida. We spent a total of $13,594.73 on an outdoor dining set and lounging set with a fire pit, expecting high-quality products and service. Instead, we experienced poor craftsmanship, terrible customer service, and a complete disregard for loyalty. This isn't the first time we've purchased from Zing Patio. Four years ago, we spent nearly $50,000 on patio furniture and had it shipped up north. We thought this was a company we could trust. Clearly, we were wrong. When our $5,000 dining set arrived, the table had dings on the top and gouges on the base. We asked to send it back immediately, but the delivery guy assured us they'd replace it. When the replacement arrived, it wasn't much better--the base still had gouges and looked banged up. We tried to work with Zing Patio to resolve the issue, but they were initially uncooperative. After a lot of back and forth, they offered to sell us a more expensive table for $1,500 more, while only crediting us $1,000 for the defective one. It felt like they were trying to profit from their poor quality. We even offered to pay an additional $500 to switch to the better table, but they rejected the offer and insisted on $1,000 more. Adding to the stress, my wife didn't want to break up the dining set because it matched the lounging set. When we asked if we could return just the table for a refund, they refused, claiming they couldn't break up the set. However, they were willing to break it up when it meant selling the more expensive table. This double standard was incredibly frustrating. Eventually, after days of aggravation, they agreed to take back the entire dining set without a 25% restocking fee, but they wanted to charge us for two delivery fees. Instead of making things right, they were trying to squeeze more money out of us for their defective products. After all this stress, we reluctantly decided to keep the table--even with its defects--just to end the nightmare and avoid the additional $250 in delivery fees. We expected much better from Zing Patio, especially as loyal customers who have spent nearly $65,000 with them over the years. Their dismissive attitude and unwillingness to resolve the issue fairly have ruined our trust in this company. We will never shop here again and strongly urge others to take their business elsewhere.

Stopped in just to look around. After meeting Gary and his detailed explanation of the pieces we…read morewere interested in, we looked no further. He and Anthony are amazing. We loved the set we purchased and most of all the service we received. Can't wait to receive our set. Felt like we were dealing with family. Thank you so much!

We were out looking for a Telescope brand dining table and chairs for our lanai. We were driving by…read moreand saw the Galler Patio store on 41 and decided to stop even though it looked like a small store from the road. As walked in we were greeted by Wayne who was very friendly and knowledgeable about their products. We found something we liked on the floor and scheduled delivery for two days later. Their delivery guys were friendly and efficient as well. Couldn't be happier with the whole experience at Galler.

From the first time I called until they delivered the furniture everything was first class. The…read moreoffice manager, Debbie and the owner, Joe were very courteous and concerned with giving a quality product. Their prices are reasonable and they returned them promptly. Highly recommended!

I can't begin to tell you what a pleasure it is dealing with Leisure Furniture. Our condo complex…read morehas dealt with them for over twenty years. We just had new tables delivered for our pool area. They were delivered on time..plus they took the old ones away for us. It is so refreshing to deal with a company that delivers what it promises. Joe and Frank treat you the way a customer should be treated. You will not be disappointed.

I recently ordered new lanai furniture from Leaders of North Naples, Florida. My salesperson, John,…read morewas extremely helpful and knowledgeable. We discussed fabric options, and he showed me several different options. He helped me coordinate my fabric choices. I'm very pleased with my choices. I didn't feel pressured, and John was a pleasure to work with. My furniture was delivered last week. The delivery guys set everything up, and put all the furniture pieces exactly where I wanted them. I went back to Leaders to look for some decor pieces to coordinate with my furniture. Again, John was very helpful. I purchased several decor items. I found Leader's prices to be reasonable. The furniture is good quality. Service from beginning to end was great. I highly recommend Leaders Furniture of North Naples, Florida. Wendy Tabor

We spent $2,000 and ordered and received a tropical rattan dinette set from Leader's Casual…read moreFurniture in North Naples FL 3-4 months ago. When the set arrived all for chairs had 4 locking caters each. We have been waiting for 3-4 months for replacement casters after telling Leaders we did not order or want locking caters. C'mon Leader's do the right thing!

I was looking for a bistro or balcony style table. The table would fit 4 people and an umbrella…read more This was my first and last stop. I looked at the back of the building and told Mrs. K. I think they make their own furniture here. Walked in and was greeted somewhat coldly by the salesperson. At first I did not see anything that met what I wanted. Out of the corner of my eye Mrs. K. is making a beeline for table and chair set. It first appeared to meet my height needs. And it did. As the salesperson warmed as we seemed to find something we might be interested in. She then kind of waved us to the back area saying there was more selection "back there" oh and it is not air conditioned. We saw some cool stuff but not what we saw in the main showroom. When we went back to the original piece we started asking "buying" questions. This is where we found out the information that closed the deal. Yes the furniture is made on sight, the frame is powder coated aluminum, and it is then wrapped in wicker. Powder coating is very important process that adds longevity to any product it is applied. I asked about warranty and was told 10 years. A warranty is great but it is only as good as the company. The next question I asked is how long have you been in business? 40 years. In my mind I was sold. The salesperson then mentioned I might need an umbrellas and base. I was kind of thinking meh I will find one cheap. Then the info on just the fabric on the umbrella and how sturdy it was caught my interest. It is Sunbrella. If there is a super material it is Sunbrella. It will last as long as I am going to. :) The price is very well within reason of anything I looked at the big box stores and the quality is superior. The old adage you get what you pay for is true in this case and the word more than what you pay for is the reality here.

We purchased an outdoor couch, chairs and lounge chairs from Palm Casual Bonita Springs. The sales…read morepeople were extremely helpful. The office staff kept us updated regarding delivery dates. The delivery people were careful not to damage our home. A problem with one of the cushions was resolved promptly. The prices were more than competitive. In short we recommend this store to anyone looking to purchase quality outdoor furniture.

Great service with a smile....family owned and operated...they beat the best deal i found by $50…read moreand threw in free delivery,set up and free place mats...worth the trip from wherever you are...check them out!!

High quality products at reasonable prices. Long time operations that truly value customers…read more Helpful services attuned to customers requirements.