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LBU Lighting

3.0 (8 reviews)
Closed • 10:00 am - 5:00 pm
Updated 3 weeks ago

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4 months ago

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1 year ago

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5 years ago

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7 years ago

Great customer service. Would not shop lighting, anywhere else. Good prices. Easy and free delivery.

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9 years ago

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Ask the Community - LBU Lighting

Lighting & Design Studio

Lighting & Design Studio

4.0(4 reviews)
2.1 mi

Marcia is the absolute best! She has an artistic, experienced and practical eye on lighting and…read moredesign and what works. I've never had anyone so deeply interested in helping to make my home pop with lighting. I've also never had so many people walk through my house and they are all marveling at the light fixtures!!! I highly recommend getting Marcia involved with design and selection when making lighting decisions! John Duchardt

We purchased some very expensive lighting for our kitchen. The owner clearly stated that LD&S…read morewould do the installation to both my Wife & myself. "End of July Install" is written clearly as a line item on our receipt. "Just leave us an outlet" was what she said and all she needed. The installers came in their personal auto with few tools and no ladder and; because were expecting them to be employed by LD&S, we assumed they were licensed and insured. How would we know otherwise. They did a good job but afterward they demanded $600 for a two hour install. We explained to them that LD&S was contracted to do the install but the installers wouldn't leave. We called the Owner, Marcia, and TRIED to explained the situation. She talked over my Wife, then me, nearly continuously and then hung up on us. She never listened, nor were we even offered any middle-ground. Very rude and unethical service. We ended up paying the majority of the installation to get the installers out of our home. Nice product, but I wouldn't do business here again.

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Lighting & Design Studio
Lighting & Design Studio
Lighting & Design Studio

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KB Patio & Home Decor - It's Memorial Day, and it's time to save! Enjoy 20% to 60% off nearly everything in our outdoor furniture and home decor inventory.

KB Patio & Home Decor

3.9(18 reviews)
0.6 mi
Established in 2006
Locally owned & operated

KB Patio is top shelf for the highest quality, styles and service. JC, Lynn and the team are…read moreexperts in fine outdoor furniture. I have bought multiple patio sets & Cantilevers from KB and I'm thankful to have their guidance.

The test of a competent and honest retailer is determined by how management and customer service…read moreresolves problems after the customer fully pays for the transaction. KB fails this test. There is no interest in fairly resolving issues raised by the customer. According to KB the customer is always requesting something that is contrary to their policy. KB simply provides the customer with the same tired excuses repeatedly. The next step is they don't answer their phone and if you can get them by blocking your phone number they tell you "don't call us we'll call you." Sometimes they simply hang up the phone in the middle of the conversation. Another issue is their requirement to pay 100% of the purchase price at the point of sale. Every retailer that I am aware of requires 50% down and 50% the day before the actual delivery. With KB the customer finances their inventory and therefore eliminates any financial risk for KB. This leaves the customer with no leverage in the event of a problem. In addition, they will not refund your money for any reason. Nice business model for them but a loser for their clients. I have read reviews by other KB customers in addition to the smug and condescending responses by the owners. The many poor reviews indicate similar issues including terrible customer service, no refunds, restocking fees etc. The responses from the owners follow common themes. For example, KB thinks that the customer is always wrong and there is always some "reason" why they cannot resolve the issue in favor of the customer. They always claim their staff never makes a mistake and are in fact unfairly criticized by the customer. This includes allegations that the customer is abusive to their staff. I would say it's my experience that its quite the opposite. The bottom line is prior to making the sale they are very nice and after you pay them in full they are very nasty Period. For additional color you might want to review an article in The Trentonian. Happy New Year

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KB Patio & Home Decor - It's Memorial Day, and it's time to save! Enjoy 20% to 60% off nearly everything in our outdoor furniture and home decor inventory.

It's Memorial Day, and it's time to save! Enjoy 20% to 60% off nearly everything in our outdoor furniture and home decor inventory.

KB Patio & Home Decor - Celebrate Memorial Day with KB Patio and enjoy outdoor living in So Florida. Enjoy a seamless experience from showroom to installation.

Celebrate Memorial Day with KB Patio and enjoy outdoor living in So Florida. Enjoy a seamless experience from showroom to installation.

KB Patio & Home Decor - Update and upgrade your outdoor living space this May at KB Patio's Memorial Day Sale!

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Update and upgrade your outdoor living space this May at KB Patio's Memorial Day Sale!

LBU Lighting - lightingstores - Updated May 2026

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