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    Flawless Floors of KC

    Flawless Floors of KC

    1.0
    (1 review)

    This may be long but I'm hoping that if you're going to hire Jeff Morris to complete a project…read moreinside your home, that you hear about my experience and that you become informed of the type of work I received. Home Advisor helped me find a contractor to complete a staircase project in my home. I was looking for someone to remove the carpet from the stairs and replace them with vinyl plank flooring that I had leftover from remodeling the main floor of the house. And to also replace the stair railing. They helped me find Jeff and Flawless Flooring of KC. I thought maybe it sounded too good to be true when he said it should only take a day to start and complete. He started off on a Saturday by removing all of the carpet from the staircase. He then left to go purchase stair nose to fit the steps. He was gone all day and never returned. He claimed to have to go to multiple stores and across town to find the right parts. And it was raining all day so I thought hey it's fine he will finish it tomorrow like he said he would then do. Sunday rolls around and he tells me that his car is at the shop to have a tire repaired. I wait around all day with no response. The next day I reach out to him and he tells me that he had left his phone at Walmart. I'm thinking okay that's odd who leaves their phone at a store without realizing it right away and going back in to grab it. Couldn't you still show up to the job without your phone and finish the job like you said you would? We agreed that he would come back the next weekend to finish the job. Throughout the week I begin to find staples all along the exposed stairs, which I'm glad I find before someone had an accident. I remain optimistic although I was very skeptical on if he'd ever show up again. He has left me hanging two days in a row. The next Friday rolls around and he shows up to finish the job. I'm thinking great he showed up, awesome, I was beginning to think this guy might never show up. He finishes the job and my first impressions are, really? This is finished? He tells me yes this is completed and finished. What about the exposed raw wood and large gaps? He tells me to caulk it. But I remain understanding because I figured that I hired a professional. He tells me that the stair nose pieces are wobbly and unstable right now because the glue needs to set for a day. After a few days one comes undone. I find that he had only secured it with globs of construction glue. I think hey this is odd, why is this only secured by glue? Then I proceed to touch the vinyl plank on the steps to find that they were just laid there unsecured. No glue, no nails, nothing. I understand that vinyl plank flooring is suppose to "float" on your sub-floors because I had just replaced all of the carpet on the main floor of the house with vinyl plank. But to my understand stairs are different from your sub-floors. A simple google or YouTube search and you will find instructions on how to insert vinyl on your stairs. The way Jeff installed the vinyl was different from anything I have ever seen. I get a second opinion from another contractor because I was concerned that I had paid for work that remained largely unfinished. They think, without trying to throw another fellow contractor under the bus, that the job was not done very well. They tell me that the vinyl plank and nose trim should be more secure to prevent accidents. And that there is no way this will last the test of time when you are walking up and down the stairs multiple times a day. They also point out that the nose trim and the step are not flush which may lead to a tripping hazard. They also suggested that I should remove the steps and glue now before it dries completely so that when it's done correctly the job would be easier to do. Not only have the steps slowly become undone everyday, there's a spindle that has also come loose from the stair railing. You hear horror stories all the time about contractors that don't show up or will take advantage of people. You just never think that's going to happen to you. Was not a good experience start to end. Now I'm in the process of cutting my losses and finding someone else to help finish this project.

    From the owner: Expert Installation and repair of all fine flooring products. Carpet, Tile, Natural Stone,…read moreHardwood, Vinyl plank, laminate Flooring. Custom binding of Area Rugs, Stair & Hallway Runners, Carpet Restretch & Repair, Kitchen & Bathroom Remodel, Backsplash,Custom Tile Showers/Steam Showers, Pre Finished/Sand & Finish Hardwood Floor Installation & Repair, Sheet Vinyl,Resilient Flooring, Luxury Vinyl Tile, Luxury Vinyl Plank, VCT and so much more

    Kansas City Flooring

    Kansas City Flooring

    5.0
    (1 review)

    Dustin and his team made the whole process of redoing the flooring in our basement fast and easy…read more Quick, competitive quote, professional installation and fast turnaround. We will definitely use them again!

    From the owner: When it's time to refinish, repair, or install hardwood or laminate flooring in Kansas City, trust…read moreyour property to the experts from Kansas City Flooring Pros. Our team consists of technicians that are passionate about the work they do, and they will never skimp out on materials, methods, or time spent on a project to save a buck. We take pride in doing the highest quality hardwood flooring installation in Kansas City and the surrounding areas. We have a long list of satisfied clients in our portfolio, and that's because we guarantee you're going to be delighted with your results, no matter what size the project is. Have you been considering oak flooring installation in Kansas City? It's a job that you should only trust to the professionals. It's a significant investment, and there is no room for error. When we hire a flooring contractor in Kansas City to work for us, we make sure that they already know or are willing to be trained to fully understand the most modern and efficient ways of installing hardwood, laminate, and even tile for your bathroom. When you get a flooring installation in Kansas City, you want to make sure that it's going to last for many years to come. Let us talk about your options with you and provide you with a free estimate. Our design team will work closely with you to select a color and style that is best suited for the interior of your home. You're going to love your new floor. That's our promise to you!

    KC Does It - contractors - Updated July 2026

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