If I could give a minus value I would. They are unethical people. They will take your money, make…read moreexcuses, leave you with a mess, and never complete the work. My parents house was destroyed by them in 2014, they made excuses for years, did not return the money and they never completed the job. Do not trust them or hire them. You will regret it

It's unfortunate that things have escalated to the point that I now must leave a negative review…read more The short: Tim Moss refuses to return a (significant) deposit for work that was never started. The long: We signed with Tim Moss in mid-March to perform a series of projects. A deposit was paid and we were told Crystal would be in contact to schedule the work. 2 weeks pass and I'm the one to reach out to Crystal (all documented in email). Me (March 28th): Hi Crystal, I don't think we discussed scheduling when Tim was here. Do you have a sense of when this work will kick off? Crystal (March 28th): Hi, Jeremiah. I'll speak to Tim about this and get back to you as soon as I can. Thank you. Weeks pass Me (April 18th): Hi Crystal, Are there any parts of the 3 projects we can start on while waiting for the permits? Perhaps the garage? Crystal (April 18th): Hi, Jeremiah. Hope you are doing well. I can check into this. I'll let you know. Thank you. Weeks pass Me (May 17th): Hi Crystal, Can you give me some kind of timeline on when you'll be able to start our projects? Thanks Crystal (May 17th): Hi, Jeremiah. Yes, I believe I can . I will speak with Tim and let you know. We are hoping to start on demo work soon. Thanks, Crystal Between May 17th and Jul 1st, the work still did not have a start date. During that time, I called Crystal multiple times to inquire about the project start. Crystal apologized multiple times for the delays. Each time I connected with Crystal, she spoke about "possibly starting next week." Near the end of June, I called Crystal to discuss some changes in scope to the outdoor project. Tim's son came out the next week to review the changes and update the estimate. The new quote was provided and I asked if we could adjust the contract to only focus on the indoor projects. After 4 months, I needed to get moving on the outdoor projects before the summer was over. No response to my request to change the contract. Additionally, still no start date for the interior projects (the scope of which never changed). Between July 12th and July 31st, no start date. Multiple emails and phone calls - multiple statements of "maybe next week." On July 31st, I emailed Tim officially requesting a cancellation of the contract and a refund of the deposit. No work had been done, no material ordered, nearly 5 months had passed. Tim responded in a way I can only describe as out of touch with reality. He sent a long email claiming I was the cause of the delays, that I denied them access to start the work, and that "every time we come up with a solution for one of your many obstacles, you knock the solution down." What? Like, for real, what? I can't and won't comment on the quality of their work - from their online reputation, it's probably really good (which is why I selected them in the first place!). My warning to anyone planning to do business with Tim Moss - get everything in writing and don't make a down payment until work has actually started. Oh, the cherry on top, they charge $300 to come out and provide an estimate. They say this is credited to the project if you sign with them, but now that the work is cancelled, I'm also out this money. Would not recommend.

This company was referred by my insurance company. I had a terrible fire, and I was totally taken…read moreadvantage of by this company. This company claims to be experts in fire, water, and smoke restoration. Due to the lack of and short cut taking they cost my insurance company almost 400k to restore my home which was a ridiculous amount for the amount of damage that TriCo claimed. I had to have other companies come behind them and fix things that Tri-Co was not capable of completing and or fixing correctly. They used lesser quality materials and installed items I did not want or ask to have in my home. And on top of this amount, they wanted me to use the replaceable content $ to pay for some of the work. Greed, greed, greed. So sad. Clint Pressley attempted to advantage of my vulnerability while he is married. Chad and his crew smoked marijuana on my property while on the job. I have so many rude text messages and conversation recordings to back this. Not sure if the insurance man was in on this robbery with these guys, but he would side in with them when I called him for support. Very, very sad. I decided to complete a review upon my last text message to them about two outlets that have not been properly installed and a continued leaking issue in basement where the company cut through my brick and did not patch the area afterwards. Jeff the contractor hates to take responsibility for his choices and companies that he works with, I say this due to his arguments when I would address things such as what I have written about and so many more of a yearlong problem I called 58 Foundations and Waterproofing to assist in the water leaking that TRi-Co's team left unresolved.

We highly recommend Tri-co Contractors, Inc. to construct your new home, or remodel and restore…read moreyour current residence. We had many community and friend references validifying this team's work. Upon arrival, Jeff Souther, and his friendly/knowledgable staff/family, made us feel at ease while conveying/discussing our plans and dreams. Jeff guided us through the step-by-step process beginning with: Choosing our house plan, and then sending us to reputable companies to pick items such as granite, tile/wood flooring, stone, brick, faucets, lights, etc. He helped us stay within our budget; however, choose exactly what we wanted! Jeff always tried to meet any requests you asked while always using level-headed, sound advice. Using his strategy of cost/plus building, we came out ahead, saving on costs projections. Once beginning construction of our home, all went like clockwork, and often ahead of schedule! Jeff is extremely organized and is excellent leader, often working side-by-side his employees! He also has excellent and dependable teams in place, with planned steps/dates for each team to complete needed tasks to be done. We were totally amazed daily how clean the job site was left at the end of the day as work was done. It was obvious too, that Jeff took great pride in his work, wanting the construction, not just pass inspections, but have qualities that really make it feel like "h0me"! You would often see him landscaping plants/seeding the yard at sunrise, or watering it on his way home from another job site. He even returned to the job site in a few days after having knee replacement! He wanted your home to be a "star" in the neighborhood, and we really feel it is thanks to his expertise! Thank you Jeff Souther, truly a remarkable builder/contractor and good friend to the customer!

I have hired Billie J. Gregory / Construct Elite Builders for other projects in the past and was…read morehappy with the work. For my most recent project to install shelves, I paid $500 upfront. Billie later claimed that this money should be applied to previous jobs he underbid, but the funds were for the shelving project, which he never performed. Despite repeated requests, the money has not been returned. It's unfortunate when someone takes advantage of a client who is trying to help, which reflects poorly on their business practices. I cannot recommend this contractor for projects requiring reliability and follow-through.

Excellent job! Came and done the work on schedule for a very reasonable price. Was up front with…read morethe price and the cost of the materials.

just had a job completed by Corey w/NC deck and railings…read more work was quality all the way through. Corey was super concerned about doing quality job and doing things RIGHT. Value was above average, Quality work was excellent, Timing done was average. as we look at what was done, which involved a room addition, new exterior upgrade all around, we are extremely pleased. yes, I would highly recommend NC Deck & Railing

We had a disaster when an insulation installer punched two huge holes in our bedroom and family…read moreroom ceilings and caused cracks in three other rooms. We were extremely distraught, fearing that our home would not be corrected properly and that its resale value would be significantly compromised. To complicate matters, we have popcorn ceilings and did not want three rooms with flat ceilings while the rest of the house remained textured. We decided to have the damaged areas corrected to match the existing popcorn texture. We asked the insulation installer to contact Humphrey Drywall of High Point, NC, as we had previously used them for a small job with excellent results. Brian and Speedy from Humphrey Drywall did a fabulous job restoring our ceilings to perfect condition. They are true miracle workers--there is absolutely no discernible difference between the repaired areas and the rest of the ceilings. They are one of the few drywall companies capable of working with popcorn ceilings, and they are the absolute best at their craft. I wholeheartedly recommend Brian and Speedy, at Humphrey Drywall, for any drywall or painting projects. If your home still has popcorn ceilings like ours, Humphrey Drywall is the only company to call.

Brian Humphrey came out to give me an estimate on repair and replacement of drywall and interior…read morepainting. I needed this work done after another contractor did extremely poor work and ultimately stopped showing up to complete the job despite being paid in full. My home was left in shambles. Brian spent time answering all my questions and carefully explained how he would remedy my situation. He inspired confidence that he would be able to help me after everything I had been through. I had attempted to contact 15 other contractors. Only 3 came out to look at the job. Of those 3, only Humphrey was willing to put an estimate in writing. Every one of those other contractors was found on either Home Advisor or Angie's List. Brian's crew started the work when he said they would. Throughout the process the 2 gentleman I worked with were professional, fast, clean and thorough.The job was completed on time and on budget. I can't stress enough how enthusiastically I recommend Humphrey Drywall and painting.

Boyles did a fabulous job of removing a wall in our closet. They were professional, responsible,…read moreand cleaned up after themselves after every visit. I appreciated their level of communication, but more importantly, how great a job they did! Would recommend.

Boyles home improvement went above and beyond with my pantry renovation. I love how everything…read moreturned out! The guys were hard workers and I appreciate how careful they were with my home. They cleaned up each day and were so precise. Shelves were built perfectly and they even added in a light last minute. Thank you for making my pantry dreams come true! Don't forget to tip those guys when they help you with your next project! They deserve it!

I am so happy with the customer service and the sink replacement Amanzi did for us. We had a…read morecracked porcelain sink, in a granite countertop. A repair person recommended Amanzi, and I called and spoke with Corey. She was so nice and professional, and had an emailed estimate to me within an hour! She is so helpful and amazing! The next week, the Amanzi repairman came to replace the sink, and he arrived right on time, and did a wonderful job. This place is so refreshing as the customer service and work is so fast and professional! Highly recommend!

Bar collapsed. We were told it's our fault, but when only one side is glued I have to think it's…read morean install issue.

Really can't say enough good stuff about this team. Excellent company, Excellent customer service…read moreand help with design. Will use them again!

Jeremy and his crew remodeled my kitchen and half bath in July 2025. Initially I was happy with the…read morework done. A couple weeks after the remodel, a cabinet door fell off. Turns out the installer used a screw that was too short. Jeremy came over and fixed it. 2.5 months after the remodel, I discovered a flaw in the quartz countertop that was installed. It's about a 7" long by 3-4" wide white spot where there is no veining. According to my research, this was caused due to a defect in the manufacturing process. Modern Stone was hired by Jeremy to install the countertop. Modern Stone never caught the defect. Jeremy never caught the defect. Because this flaw should have been found via a quality control process and wasn't found before it was installed in my home, I contacted Jeremy for resolution. He offered no serious resolution and said it wasn't his responsibility to fix the problem. In addition to the countertop, the drain stopper in my bathroom that Jeremy installed broke and he would not fix it. Update: I decided to take Mr. Ashley to small claims court. Court date was 1/21/26. My argument was that Mr. Ashley was negligent in his duty to me as his client. First, he installed flawed countertop. He should have performed a quick visual quality check prior to installation but did not. Second, he never explained what Level 1 quartz was to me. It seems that Level 1 quartz typically has flaws like this which is accepted by the industry. As a project manager familiar with quality control, a flaw is a flaw, regardless of what the industry accepts. I was not aware of this and none of my research indicated that flaws were likely. Mr. Ashley had a duty to ensure I understood what I was getting with quartz countertop, since he is the expert. He should have had my best interests at heart and he didn't. I called a couple of his references, and they said he was very communicative and a professional. This was NOT my experience. Had I known, I may have chosen a different countertop. He explained Level 1 quartz to the magistrate but not me. Unfortunately, I lost. The magistrate said I was in the wrong and not Mr. Ashley. After he won, Mr. Ashley asked the magistrate to order me to remove this review. The magistrate said I have freedom of speech. CAN YOU BELEIVE HE ACTUALLY TRIED TO TRAMPLE ON MY CONSTITUTIONAL RIGHTS? Lessons learned: 1. Those who do wrong are not always brought to justice. The law does not protect everyone. 2. Don't assume Mr. Ashley will provide you with the info you need to make an educated decision. 3. Get an itemized receipt BEFORE you pay him in full. I never got an itemized receipt and asked multiple times, because his team did other things for me in addition to the remodel. 4. Perform your own quality check on things before they are installed in your home. Take all the time you need because the flaw I found was white on white and not very apparent unless you are looking for it. 5. Go to Lowes or Home Depot and ask about pros and cons of the materials before choosing. Sometimes other people know more about a product than you do and can help you make a decision. Your research will not always yield the info you need.