Worst experience with Al. He was very cocky and did not install my furnace and ac unit the right…read moreway. He came back to my house several times when this should have been a one day install. His work is junk & his attitude is even worse. I saw other reviews where he disappears after you call him out on his poor work. He blocked me when I told him another company checked his work & it was all wrong. Do not use this fraud unless you want to end up paying to have everything redone because Al did such a bad job. He's going to end up killing somebody ...my furnace was hooked up wrong where carbon monoxide would have came back into my house.

I had great experience with this company when my heater tanked a number of years ago. Unfortunately…read morewhen needing additional services, not as responsive. Not sure I would give a good rating at this point - last time it was a 5. Called another company for the cleaning needs :)

Excellent Service! We knew our furnace and AC were on their last legs, so obtained quotes from…read morethree local companies to replace them. The quotes were several thousand dollars apart. IT Landes were not only the cheapest, but we also felt the most comfortable with their sales person ("project estimator"), Frank. He was not at all pushy, the pricing was straightforward and well explained. Fast forward 1.5 years, one AC repair and the furnace suddenly died in the middle of winter. Frank was back out the day we called. No surcharge for emergency service, no deposit required, and the new quote was actually a few bucks less than previously. Installation was scheduled for 2 days time, so Frank brought us two portable space heaters to keep us warm in the meantime! The installation team did a great job, (mostly) kept the rest of the house clean, and the finished job looks very tidy and professional. Best of all the new HVAC is quiet, efficient and the house is very comfortable. One note: I wouldn't recommend going with the Carrier-branded thermostat that Landes recommended. It doesn't get good reviews online and there are plenty of other better ones out there. We chose the Ecobee 3, but there is also the Nest and others from Honeywell.

TWO WORDS: STAY AWAY…read more I contacted IT Landis for service on our 20-month-old Lennox heat pump with an auxiliary propane furnace because they advertise themselves as a Premier Lennox Dealer. The system would not reach the thermostat setting of 69°F and was running 24/7 without heating the home. Visit #1: The technician suggested we run our ceiling fans in winter mode and that the outside temperature was very cold (NO FOOLING THAT'S ITS COLD OUT-IT'S CALLED WINTER). No diagnostics or meaningful troubleshooting were performed, and the problem was not resolved. Visit #2: Two days later the same technician returned. At 11:00 AM the thermostat was reading only 64°F despite being set to 69°F, yet he again stated there was nothing wrong with the system. We then contacted the service manager, Dominic. Unfortunately, the conversation was extremely unpleasant. He was dismissive, rude, arrogant and said he would "do us a favor" by sending another technician, even though these were paid service calls. Visit #3: I mentioned to the Tech that we could smell propane in the attic where the furnace is located. The technician responded that he works with gas and oil so often that he has "no sense of smell," and again concluded there was no issue. The following day our propane supplier delivered fuel and immediately identified a gas leak in the furnace gas line--in the same area the technician had reportedly checked. We had to hire a plumber to repair the leak at a cost of $475, which should never have occurred. Visit #4 I called IT Landis after the gas line repair that was caused by the first tech and this tech again stated that the house was warm. I attempted to explain that the outside temperature happened to be 68 degrees that day so the inside temp was reading 68 but the system still did not heat to the 69 degree set point on the thermostat Visit #5 and Resolution: After four visits from IT Landis with no solution, we contacted another HVAC company. Within 15 minutes, they identified the real issue: the trunk line supplying heat to the first floor had become disconnected/loose, meaning the system was heating the attic instead of the living space so the thermostat would never reach the 69 degree setpoint. The repair cost $520. In total, FOUR IT Landis "technicians" failed to diagnose OBVIOUS ISSUES, including a gas leak that was caused by them and a disconnected/loose trunk line. Between the poor diagnostics and extremely unprofessional customer service from management, this was the worst service experiences I have ever had. BTW, the arrogant service manager had the audacity to mail us an $800 bill...GOOD LUCK ATTEMPTING TO COLLECT ON THAT. We spoke to an attorney and was advised that we should file a lawsuit against IT Landis for creating a potential fire/explosion/carbon monoxide hazard that they caused with the leaking gas line, excessive propane usage due to the gas leak, and their inability to repair the trunk line issue thus causing the furnace to run 24/7 for over two weeks causing us to incur over $2100 in unnecessary propane bills. Based on our experience, I would strongly recommend looking elsewhere for HVAC service. DO NOT USE IT Landis

Al is a great guy. Took care of everything in a timely matter. Would recommend Al for your plumbing…read moreneeds

Took 2 phone calls to get him to come out then 3 phone calls leaving messages to get a quote for…read morethe work we needed done and still haven't heard back from him. Very unprofessional. At least just let me know you cannot do the work.

The young installers (Ethan and Nick) were very courteous and professional. They removed an old…read morepiece of plastic piping that the previous installer left in to save him some time and replaced it with new copper piping. They did a nice, neat and clean job. See photo In addition, the Manager, Kevin is quick to answer any questions you may have and strives to make sure the customer is happy and satisfied.

These guys quoted me a price higher than their original estimate which I had agreed to. They…read morequoted me $2800-3200 with it ending up over $3900. I hjad 2 other bids under $3,000 but they are really good salespeople telling them the Platinum PLumbing name was behind me and they do a great job??? Then after starting the job they told me the job was more work than they thought and have been holding me hostage by not finishing my job until I pay even more. They were there twice to look at my job to give me an estimate!! They left me with leaking and non working radiators and won't finish it, threatening to take me to court with the amount they now want to be even more, even though they still have not finished the work. Told me they didn't see the other cuts next to the very visible valves so they have to charge almost $2,000 more. If I don't pay they are suing me. I have pictures of them. My husband is an 83 year old Veteran who is ill and I am his soul caretaker so couldn't get over there for several days to check on them. I walked in to leaking and non working radiators with steam coming out. My floors are ruined under some of them and I have a hogh gas bill because steam had been coming out of them. They also did not get the required permit from the local borough to install a new hot water heater even though I brought it to their attention. the township inspector had to call them to make them get one. The hot water heater is working fine. I have written documentation on everything. I had sent them 2 emails about the situation months ago and never heard back until recently with the manger only wanting to talk to me on the phone?? They are rude and condescending, even in writing!! This has caused us so much stress! I so wished I would have used someone else.

I had a new build and Ray and his crew came out to do all the plumbing from start to finish and did…read morean amazing job! Always discussed options, never felt like they were trying upsell and in fact thought they were trying to save me money when possible. Crew was friendly and communicative. Annamaria who scheduled everything was always pleasant and professional. Highly recommend!!!!

I hired Ray Ross Plumbing to replace a simple tub/shower valve and spout, and they turned a working…read morebathroom into a nonstop headache. Initially I needed to fix a very stiff bathtub handle. There was no leak at all before their work. Immediately afterward, the new spout started dripping every 3 minutes, and the hot and cold handles stopped working independently--turning the hot off would also kill the cold, which is completely wrong for a two‑handle tub. I contacted them repeatedly. They came back twice. The first time they flushed it and said there was debris in the O ring and it 100% fixed. It was not. I had to wait another week to have them come back they swapped out the cartridges, but the problems never went away. I had to document everything on video, time the drips myself, and basically do the diagnostic work they should have done. Another contractor has since told me it's very likely they overheated and damaged the new valve during installation (for example, soldering with rubber parts still inside), which would explain the drip and the crossover. In other words, their work likely ruined the brand‑new valve they installed. Despite multiple chances, they have not fixed what they broke, and I've now had to shut off water to the tub and pay a different plumber nearly $1,000 to rip out and replace the whole valve and spout just to get back to a functioning bathroom. I would never recommend this company--if anything goes wrong with their work, be prepared to fight to be heard, do your own documentation, and hire someone else to clean up the mess.

They've been my go-to plumber for years and I've never had a bad experience with them. Leaky…read moretoilets, broken water heater, clogged main drain, high water pressure, they've taken care of it all quickly and at a reasonable price. Highly recommend.

Came out to our house four times after multiple calls and although there was a huge hole in our…read moreceiling and water all over our garage he said there was no evidence of a leak. I was dumbfounded. He could clearly see the damage the water had caused but because he couldn't find it he denied there being a leak.He spent 4 1/2 minutes at the house didn't even turn on the faucet where I told him the leak was coming from and then left.

5 stars aren't enough stars. Victor & his team are super responsive, friendly, great at…read morecommunicating issues, and the greatest team to work with for plumbing issues. When we first had a plumbing emergency, we were very upset. Once the home advantage team got involved we were so relieved with how they were working to help us and now could not be more grateful for their work in our home. I would absolutely recommend to anyone who needs a great plumber!

TL;DR - Victor got out to me quickly, charged very fair rates, did absolutely exceptional work and…read morewas very educational. H.A.P. is my go to plumbing company for all my plumbing needs! I should preface this review by mentioning our home is special, in that the previous two owners appear to have been the handymen from hell and everything that ever needs work requires a full demo and rebuild. After coming home to a plumbing emergency and calling every plumber I could think of and just couldn't get help in a reasonable time frame from any one. Many told me a few days or the next morning at the soonest. Some even wanted to charge an emergency rate for a scheduled visit the following day or even two days later. Thankfully Victor from Home Advantage Plumbing called me back just as I was losing hope and found a way to fit me into his already busy schedule. Not only did he arrive right on time, I got a text when he was on his way. Victor came in and went over the extent of the damage, taking extra care not to track in dirt or damage anything. He then politely excused himself to price out the job. He returned with a clear action plan with backup plan priced out to help alleviate some of my anxiety. Victor came in under the best price I could have hoped for and did and absolutely beautiful job on what I believed to be impossible without opening multiple walls. On top of the beautiful work and careful testing of his work, Victor cleaned up everything including some of the hoses under there.

GREAT service! My RINNAI is 18 years old (!) and still working well. Very impressed by Jim: honest,…read moreexperienced, forthcoming, efficient and neat worker, and reasonably priced. I wouldn't use anyone else.

I had few quotes and blue conservation Jim came out and he explain the tankless tank and the…read moreinstallation of the unit. He was very knowlegable compared to the others who came out. When he quote me he gave me a selection of units and we talked about it and recommended the unit i was interested in. He also said about installation what they are going to do and it was clear they were doing stuff the others were leaving out. So i had it installed by them. The first time i had a tankless and i was so happy i hired them to do job. The installers were great and after they were done it was like i never and installation it was so clean. Also they went out of their way to help me with something. they were great the installers were Brian and Dave. It was a great choice i hired this company to do the job. very professional. Barry R Bensalem,Pa