I am writing to file a complaint regarding an offer advertised on your website. The promotion…read morestated that customers would receive cashback or reward points after completing a purchase. However, after using the offer and completing my transaction, I did not receive any money back or any reward points as promised. This is very disappointing and feels misleading. I would appreciate it if you could review my account and explain why I did not receive the advertised benefits. Please resolve this issue as soon as possible.

This is by far the BEST bank in my area. The entire staff is warm, friendly, helpful and…read moreprofessional. I will stick with this bank for many years to come -- and I encourage others to do the same.

Went in to cash my payroll check & was told they were not able to cash the check even though the…read moreaccount is housed there, has an available balance & I was able to verify myself because I do not have an account with them. They offered to charge me a $10. fee to cash my payroll check, but I can avoid the fee by opening an account. When I inquired with my employer they were perplexed because everyone at that branch knows them & the company very well. So they could have easily resolved their issue by calling their customer my employer to verify the check & myself & cashed the check.

worst bank ever, tellers like to look at each other rather then help customers, but they like to…read moresay we'll be right with you and then sanitize their hands look around waste time because they're stuck there all day with minimum wage.

Review: I had the…read morepleasure of meeting Jade Whittle this morning at TD Bank. I needed help with many things related to my bank account. Jade couldn't have been nicer. She was extremely helpful, professional, and friendly. Caldwell Bank is not the closest bank to me, but I am really glad I went to that branch as my experience with the Montclair branch was very negative. Thank you so much, Jade, for your assistance. Thanks to you, I am not switching to a completely different bank, only avoiding the bad one on Bloomfield Avenue in Montclair. Francois

Just note that Yelp said this TD Bank was open until 3:00 today on Saturday. It closed at 1:00…read more Don't waste a trip as I did.

Thank you to your staff! I was in a pinch for a notary and…read moreMiss Arias helped me so much. thank you, very professional service. I appreciate you so much!

This drive through is a mess. The parking lot is all messed up. I've never been welcomed when I use…read morethe lobby at this location. I went in for change from $200. I very specifically told the teller exactly what I wanted. I got less than half the change I needed. TD bank operates one of my stock funds and is a lot closer. Tempted to move my business permanently.

It's a bank. It gets the job done. Like all banks wish there were more tellers but seems that is…read morehow it is nowadays.

Mindy R. is a veteran in customer service. She was very welcoming and knowledgable. Was able to…read moreperform transactions I needed and felt confident doing business with this bank.

Used the ATM here and it is the first one I saw that can do non usual bills like 50s and possibly…read more2s.

I want to comment on their payment center at a p.o. box in Philadelphia pa. Could never set…read morethis up online like other payments. Tried on numerous devices. Even one of their customer reps said it's difficult. My complaint no matter how early I mail the payment in, always late charge. Their processing is horrible. It's takes forever. I really am sorry I ever got this pnc card. Just late fee over and over.

Sick and tired of TD Bank monitoring my account and deciding when they can bother me with fraud…read morewarnings that are always me withdrawing a larger sum of money (there is money in the account for withdrawal)...IT IS MY MONEY put in by my work...THe one time I was frauded they didn't catch that one...I did and dealt with it myself at the branch in Fairfield NJ ( a much easier branch to deal with)...So don't need TD doing me any favors...

Walked in to close my account and i clearly see why. TD bank in general is horrible . Every-time i…read morecall to speak to customer service they tell me my account is locked and will need to visit a branch to verify my identity. Ive been to a TD branch 3 times in a matter of 1 week and today is my last time coming here because im closing my account! Funny how there were 2 reps and 5 people waiting. As soonest i walked in the girl rep tells me to sit because she needs to go take lunch and that it will be another 30 mins. ... !!! huge inconvenience

I honestly don't see what the issue is with this bank. I have had nothing but great experiences…read moreevery time. I come here. This Wellsfargo is located near my trade school therefore it is perfect for me to go to when I need to make a deposit or purchase a money order. However, I will share that it closes at 5:00pm not 4:00pm. I will visit this bank anytime I am in the area if needed. The tellers are very professional.

WORST bank manager I've ever come across. I couldn't make a deposit for my 90 year old father…read morebecause I wasn't on the account ....

ATM time!!! Convienient location for a quick stop at the ATM. Has a drive thru and large parking…read morelot. Not a place I would normally go and I had no interaction with the tellers but they also had a handicapped ramp so I rate it 4 stars!

The Assistant Manager David Coleman is terrific. We started at a different branch and they were…read morevery rude, with a kind of mocking attitude toward an older customer. But we came here and it was like a breath of fresh air! David assured us that he could help. The process normally takes a few days. He took our paperwork and made an appointment for the next day for us to come back, and everything is ready. Great branch, much better than the other one nearby! (Also I'm reading these older reviews which talk about huge lines. No line either day we came. And also we'd put in an order in advance for foreign currency. And they had that all ready as promised too! They just don't keep it on hand so you need to order in advance!)

Bank of America in general is great. This branch truly suffers. Puke aroma in the vestibule fir the…read moreonly atm ( should be several) and desk service is not so accommodating