Staff is so friendly and my eye doctor is awesome!! I'll make sure my whole family is seen by themread more

My mum (R*I*P) was coming to Dr. Sorsky for a very long time & she just adored him! She always…read morerecommended & now finally my hubby & I now have been coming to him for a # of yrs now & he's Awesome! His staff are amazing too! He's so down to earth & will do everything he can to take great care of his patients & will personally make calls himself! I do recommend him & his office! I also luv that he's in my lil city

Love love love Dr. chastain, but her staff leaves a lot to be desired. So don't know if you know,…read morebut they have a policy that if your not happy with your glasses you can return them IF it's in a certain amount of time and are in pristine condition mine was 6 business days, but doing this I felt like I was committing a crime. When I was choosing them I felt rushed as the person helping me kept checking her watch the whole time. yes I was being picky, but being as I had to wear them for a whole year I think this is my right. I payed the difference between the two eye glasses and as I'm there picking my new pair the other receptionist says rather loudly "make sure she likes these ones as we cannot do this a second time!" I will return next year as like I said I love Dr. Chantain. Hope the staff have a better attitude in a year! The 4 stars are for Dr. chastain.

It was my first time getting an eye exam today, the staff is very nice and welcoming! Dr. Chastain…read moremade me feel welcomed to her office, she's very talkative and easy going! 10/10.

Very nice and did a thorough check up on my vision. Thank…read moreyou Explained everything

If I can give a zero, I would…read more How's do you have the audacity to work in a healthcare field without empathy and compassion. The Receptionist, very rude and disrespectful. You ARE NOT the doctor, and have no rights to make decisions for/as the doctor. Lastly, to the impatient and arrogant employee who processed the glasses, you should self reflect on your patient care. She rushes you to select your glasses. Terrible place for eye care. You best go somewhere else!

May 15th: This place is a joke. It's an urgent care clinic. There's no point of making an…read moreappointment. I showed up on time for my appointment and waited for over an hour for the PA and had a brief conversation; about 2 minutes. No bedside manners. Also, labs is another long wait. I'm not sure who's running this place but they obviously do not practice patient-centered care. I gave this place two stars because of the front-desk staff; they seem to be the most efficient part of clinic operations. The other star is for the cleanliness (at least on visual inspection). I spoke with the healthcare manager about unsatisfactory experience and he said that I'm not the first to make these complaints; however, much of the explanation he gave seems to align with the practice, that is wait and see and "my hands are tied." May 23: sending prescription to the pharmacy is another wait. It's almost a week later since I provided substantiating documentation and I still don't have all of my prescription (one is OTC!). I'm almost tempted to travel an hour away for medical care because I know the standards are higher. I'm not expecting perfection, but I think that this practice needs to learn and uphold their own core values of "ICARE" that they allegedly claim.

The optometry department is horrible. Never open you have to hunt them down to get anything done…read moreand never pick up the phone.