From the moment I walked in, the entire experience was seamless. The staff was incredibly friendly,…read moreattentive, and right on time, which I really value. I never felt rushed at any point. The doctor took their time, was extremely thorough, and explained everything with a level of knowledge that made me feel confident in my care. What stood out most was how kind and present they were throughout the entire appointment. The exam itself was very comprehensive, and it's clear they truly care about doing things properly rather than rushing patients through. I've had some really terrible eye exam experiences in town at the last three facilities, and after leaving a doctor I loved in West Hollywood, I hadn't been able to find someone of that caliber locally until now. This office actually exceeds that experience, which says a lot. They also took my insurance and CareCredit, which made the whole process even easier and more accessible. I'm so happy to have found this office and finally feel like I've found my eye doctor. Highly recommend.

I've been going here for several years now, and he's a great eye doctor with a matching staff. I'll…read morestart by saying reallllly busy as the year ends so make sure to call before December for an appointment :-) They take the time to get to know you, discuss your concerns and look at your history. Dr Hayashi remembers his patients and is open to trying different things that may work best based on your feedback. One of my favorite things is that the office staff has the ability to text. It just makes life easier when you want to place a contacts or glasses order. I have referred other friends and family and they have all become patients of him as well.

I've been a patient of Dr. Sortor for almost two years and have enthusiastically recommended him to…read moreseveral friends.. Some doctors just go through the motions and others connect with you, remember things you told them two visits ago and make sure you understand what they've done for you. Sadly, there aren't many doctors like that but John Sorter is certainly one. I should also mention that when I've needed to see him on short notice he's always made time. His compassionate attitude is also reflected by his staff who are always gracious and attentive.

I Definitely recommend this place to anyone looking for an eye doctor or in need of an eye exam…read more The staff as a whole were beyond helpful. I brought my 10 month old baby girl in and the minute she saw the doctor she started to cry. Shannon, one of the staff members stepped inside the room and asked if she could hold my daughter so I could have my exam! What a blessing let me tell you that was!! I was able to have my exam with Dr. Sortor after that without a hitch. He gave me all the info I needed and was very thorough and fast. After that I was brought to the front where they have tons of frames to choose from. Another staff member helped me select a pair of glasses. She was very patient while I took my time. All the while the whole staff was very sweet to my daughter. Some places make you feel like a burden when you have a baby with you. Today was a breath of fresh air. Thanks you guy!!

Dr Poulsen kept the conversation and the procedure very light and kind of fun. His surgical team…read morekept things light and interactive. You are usually smiling. Had fun. Great experience.

Not a walk-in, plan ahead ! Excellent medical professionals…read more Friendly staff. Easy access & parking.

Everything at this office has been wonderful for the last few years that I've been a patient. I…read morehave only Dr. Inthavong, and been outstanding. She's really caring, takes time with me, answers all of my questions and makes sure I understand everything. She has bent over backward for me, and even took me in on an emergency recently when I thought I was going blind with an infection. Not only her, but every staff member has been great too. From the office ladies, to the lady that does the glasses in the back...I give this practice 5 stars, easily.

These folks are absolutely fantastic! EVERY single one of the employees has the patient's best…read moreinterests at heart. Dr. Jay and Dr. Diana are wonderful, well trained professionals who are very passionate about their profession.

I love the staff and experience here at Fig Garden Optometry!! Dr. Goebel is great! I came from a…read moresmaller practice and they have several additional pre exam tests they do to make sure the entire health of your eyes is optimal. It seems like a lot but I've never felt uncomfortable in any of them. And they move you through them quickly. The office is always tidy and clean. And there's never a huge wait up front. Maybe a couple people at the most. It's hard when doctors overbook and you have so many folks waiting, but not here! Great selection of eyewear. I can always find glasses and sunglasses. The gal who helps you in this area will tell you about any deals too! Pick up is quick and easy too. Recommended my husband to give them a try here too as his optometrist just retired. Give them a try!

I am a new patient establishing care. It has been quite a while that I received a thorough eye…read moreexam. Fig Garden Optometry is a great location that will make you feel warm and welcomed. The staff here are all very nice and patient. They are excellent at communicating with you especially with all of the different exam tests you are required to do. I honestly never had to do so many eye exams before, but I appreciated the thoroughness. Dr. Liao was the optometriest who assessed me and took care of my exam. I came here for contact lens exam, as well as, my eyeglass prescription. She is very kind, knowledgeable, and thorough! She is very personable and takes the nerves away. She treats you like any other person and not just like a patient. They do not try to upsell you and truly want the best for you. I would definitely come back.

I wasn't sure what to expect given the mixed reviews, but my experience was excellent on the doctor…read moreside and horrible on the retail side. I've often felt rushed during eye exams in the past, and my prescriptions never seemed quite right. Dr. Casagrande completely changed that--he took the time to thoroughly assess my vision and made sure everything was dialed in. My eyesight has never been clearer, and I truly appreciated how committed he was to getting it right. On the retail side, this is where they fall short. Neither of our glasses orders were completed anywhere near the promised timeline. My wife's glasses are on track to be almost two weeks past the promised delivery date. They send you a text saying you can check your order here and it never updates past accepted and for my wife her order couldn't be found. So their portal is useless. I'd recommend using the eye doctors here but avoiding the retail side altogether--they come across as unprofessional, and when orders are delayed, follow-up calls make you feel like an inconvenience. Expect long hold times if you call, and if they say they'll call you back, don't rely on it. This was my first experience here. I don't know if I will return as I don't know if I want to deal with using a separate retail outlet to order my glasses.

Had high hopes for this place. Started off great. A couple of weekend employees ruined it. Lack of…read moreemail response regarding my concerns only confirmed things for me. Having to wait about two weeks for one of the prescription glasses I ordered, apparently because they were the pair being covered by insurance? After I finally do get my second pair, I'll be sure to never do business with 20/20 Optometric, again. Have always preferred buying from local business, but not when they're like this. What a waste.

Located inside the California Eye Institute. I've been here multiple times to purchase my glasses…read more Time sure flies I usually get my eyes checked annually but since having kids I've lost track of time and apparently 4 years later I haven't been seen by my eye doctor. Since staring a new position at work I'm constantly looking at a computer screen and I've noticed some vision changes. I called 3 weeks ago and they gave me the earliest date and time. Arrived today about 7mins before they officially opened at 8am. They have self check in kiosks for both Fog Remington and Insight Vision Center. Easy to use they provide the instructions in English and in Spanish. You simply provide your information, Scan your DL and they also ask for a payment card. The waiting room is a good size and has many seats. The ladies at the front counter are nice. Noticed that people do try to check in with them but they would redirect them to the self service kiosks. I was called back about 10mins later. Dr.Lu is my doctor she's kind and knowledgeable, listened my concerns. My appointment as a whole lasted about 30mins. The place is clean and everyone was friendly.

Dr Ariel Chen is so great with the kids! My little has been coming here since he was 10months. He…read moreis a bit squirrelly when his mom takes him to appointments but he did super well here and they are patient and gentle with the kids. Staff is kind and appointments are available.

had an eye exam at robert j tovey od last week and it went really well. he was thorough with the…read moretests and took the time to answer all my questions without rushing. the office felt comfortable and the staff was friendly from check-in to when i left. ended up getting new contacts and the whole process was smooth. would recommend if you need an optometrist in fresno.

I've been a patient of Dr. Tovey's since 2008, and I can't say enough good things about him and his…read morefamily-run clinic. Every year, I've received nothing but kind, professional, and attentive care. What makes this clinic truly special is the personal touch. Dr. Tovey's wife was the one who patiently taught me how to wear contact lenses when I was 14, and his sons have always helped with the testing--they're all so friendly and knowledgeable. Dr. Tovey consistently goes above and beyond, even giving me extra contacts at no charge. It's that level of generosity and genuine care that has earned him a permanent place in my heart. I highly recommend choosing this clinic over larger, more impersonal eye care chains. Here, you'll be treated like family and receive truly exceptional care.