Out of the 2 Different companies I've worked with, this particular Location is by far, my favorite,…read moreand most positive experience to date. Ive been to a total of 4 Locations to donate Plasma. located in 2 different States. CSL Plasma in Lawton OK, and Nashville TN, Biomat-USA in South Nashville and Clarksville, TN. Biomat is the better decision IMO, respectfully ofc. This is the best one I've had the pleasure of working WITH! You get to help sick people in need, while also getting compensation for your time! Great for Spare funds during summer break with the FAM! Make sure to check their website for more specific details!

If your not obese don't go. People pick their favorites. Seriously im healthy by hospital…read morestandards. And yet here im not good enough. You have to be obese or know someone to get chosen to be allowed to donate.​

Friendly, helpful staff. BAD & possibly illegal organizational policy…read more My legal address is a Safe at Home address. What that means is my physical address is FEDERALLY protected to keep me safe from Domestic Violence. HOWEVER, I am not permitted to use that address to donate plasma through Grifols.

Horrible experience. I've never donated plasma before. This location is supposedly "out of my zip…read morecode", even though it is the closest and most convenient to me. I would advise on calling them before you arrive. That I could still understand, what I can't understand nor tolerate is the condescending tone from a girl at the front desk, Sam, that treats you like a small child, calling you a sweetie, honey, etc. If I introduced myself by name, and you hold my DL in hand, it's only polite to call one by their name. You want to make a difference, donate blood. I've done that, and I'll guess I'll stick with that. They always appreciate you, and it's very much needed.

This location has the worst customer service and the way they treat their customers. You due what…read morethey ask you and still have to keep doing the same thing over and over and get nowhere. Place is a joke and bathrooms and not very clean.

I have donated a few times and each time I come there are problems. Firstly the employees are rude…read more I am a very nice and patient person but half the staff are cold and rude to deal with. They treat you like your a number not a person if they are willing to acknowledge you. The wait times are utterly ridiculous. a return appointment is quoted to be an hour and a half. That is a load of garbage. My wait time just to get my finger pricked was over an hour PAST my appointment time constantly.

They are very nice and professional. Facility is very clean. I feel like I'm respected and cared…read morefor every time I go to donate.

This company turned me down 3 times non of which where for medical reasons only that the employee…read moresaid I need not just my ID and social but 2 additional documents I called support they called the manager and confirmed it was a lie

I've donated plasma through BioLife for a fourth time as of yesterday and have only positive things…read moreto say about the BioLife facility (in Mt. Juliet, Tennessee) and its competent staff, who effectively transform the innately awkward and disjointed protocol involved when donating plasma into a systematized and streamlined process normally taking ~2 hrs or less to complete. Because they're indeed deserving of the praise, I'll brag on the crew a moment longer... in my experience, each and every employee has exuded a kind and polite attitude, with those I spent a longer time with (first-time appointments require a physical) exuding qualities that help manifest calm during a new or unfamiliar experience--patience, empathy, humor, compassion, understanding, etc.

Just finished my last new donor donation (8th). On my first visit, everything was explained very…read moreclearly to me, and the person that did my exam was friendly & thorough. Every visit since, the staff has been friendly. Every phlebotomist I've had appear to follow all the correct safety & sanitizing procedures. The beds are comfortable. They always have good music playing and decorate the plate a little based on the surrounding holiday. It's easy to relax & watch a movie, read a book, etc. to pass the time. It can get busy depending on the time of day & number of staff available. I've learned which days to avoid. Tuesday seems to be the busiest since it's their "Monday". The best time that I've found is first thing on the weekend when they open. Otherwise, you might have to wait 30-60 mins to get a bed, and then however long it takes you to complete the donation. Luckily for me, I have good veins & hydrate well, so I haven't had any complications. I don't have any other sites/companies to compare this location to, but I definitely like this facility and the staff!