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    Keene Beauty Academy

    4.8 (4 reviews)
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    Empire Beauty School - After

    Empire Beauty School

    3.3(15 reviews)
    44.9 mi

    I had previously had good experiences at hair schools, including Empire, so I booked a foil root…read moretouch-up to match the little bit of blonde I have in my dark hair, a deep conditioning treatment, and a haircut for 9:30. Unfortunately, this visit was extremely disappointing. After more than 5 hours, the foiling process still wasn't complete. While I understood my student was learning, there appeared to be very little instructor guidance. When I expressed concerns about the length of the appointment the instructor was dismissive and simply offered to rinse out the bleach and let me leave. I remained there beyond 6 hours and past closing. I was the last customer there. My toner was processed for only a few minutes, and my conditioning treatment and haircut were not completed. The instructor approved the work, and I was sent to pay with soaking wet hair. When I questioned why the remaining services couldn't be completed and voiced my unhappiness, the instructor was quick to threaten to call the police if I did not pay. The school's Director informed me I was not welcome back and stated that customers should expect appointments to last 7.5+ hours. The final result left me with uneven, yellow hair that did not resemble what we discussed. My roots were not properly blended, and I now need to spend over $300 to correct the color. Empire Beauty School demonstrated poor instructor oversight, poor communication, and a lack any sense of accountability.

    I would not recommend going to Empire school as they like to support there employees who do drugs…read moreand also employees who drunk call students after school hours. While the staff does not act professional and still work, but they will kick students out of the school for not punching in and out of lunch accidentally. Empire said it is there policy and they are trying to get the students ready for the real world. Something is very backwards. I am told they are just accusations when students have seen the proof. Empire doesn't even investigate the employees. They sit there and just say it is accusations.

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    Keene Beauty Academy - cosmetology_schools - Updated August 2026

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