This office is TOP NOTCH! For years I have been searching for the perfect dentist and although I…read morehave found a couple I somewhat liked it seemed their staff was always rude! Today, I called Dr. Wertz office (based off of a referral to their office), I was able to get in right in. They told me to head on over! I was in pain but I even told them it wasn't horrendous but uncomfortable. I couldn't believe they were so nice to take a brand new patient on a moments notice! Once I arrived, I was greeted with a really sweet front desk girl who actually helped me a ton and even went out of her way to send insurance documents that my ins. Company needed from me and sent by me! Again, I was blown away! I had no wait even tho I saw all his rooms busy except mine obviously. A young gentleman started my visit and also a woman was helping him and she ended up doing the work aside the doc. Both of them were absolutely just pleasant sweet people! Lastly, Dr came in and he instantly made me feel so comfortable and I could genuinely tell, he really cared about his patients. He was willing to do whatever it took that day to get my tooth fixed. He at first thought root canal and most Dr's would just go with that to make more money, but once he drilled down, he saw I still had solid ground to fill it instead, saving me half the money! I didn't feel one slight bit of pain. He was constantly making sure I felt nothing!! This dentist and his staff are one of a kind and I had the BEST experience and will definitely be a life long patient despite my insurance being out of network. They are just a hidden gem and I'm super grateful I heard about this office.

Best experience I've ever had at a dentist. Very friendly staff and always on time. She always…read moreexplains everything she's doing.

First, I know what a complicated case I am due to AI issues. Appreciate Dr Bice is always full of…read moresolutions and passionate about his work. Instead of doing the same failed procedure again and again, he considers all options and my desires and works a plan together. Everyone there remembers me and my family and getting an appointment isn't pulling teeth either. Grateful to have found them.

I wrote a review a few weeks ago but from an account that I now cannot access! Same person…read moreproviding an update. I was initially examined at Wilmington location but received a root canal and several fillings at the Channahon location. If you have a severe dentist phobia, ask for Dr. Bice. He was there every step of the procedure and easy to access if you have a question. He's also a perfectionist: one of my plaster bite (temporary crown) things were sideways and he ordered a re-do because it wasn't exact. Thank goodness! Also a shout out to the dental assistants/hygienists. A lovely bunch of ladies who work with efficiency and care. The front desk women were incredibly kind to me. Interior is so neat! There's a play area with a slide that Dr. Bice may have gone down once lmao! It's been several hours since my root canal and a few fillings. No pain, 1/10 discomfort, and no more dentist phobia. Superb all around. Can't really think of a complaint. Thank you Grand Dental!

Our family loves Dr. Zale who my kids affectionately call Dr. Zuess. My husband sees him regularly…read moreand gets sidetracked hanging out talking to them because they treat patients like family. On more than one occasion they have fit us in and were our kids first experiences with a dentist. Great staff and super friendly dentist.

I haven't been to a dentist in a few years. (I had a bad one in Milwaukee, regular readers of my…read morereviews might remember, so I've not been looking forward to finding a new dentist.) Well, Dr. Zale is terrific. He has many years' experience but his practice is new, so he's very hands-on (he even answered the phone when I called to confirm my appointment) and he even does cleanings certain days of the week--he did mine! I'm not a particularly squirrely or nervous patient, but I could tell he'd be a great dentist for someone who IS nervous--he explained what he was doing and what he'd do next. He took a detailed history and took plenty of time to ask me what my concerns were and how I pictured the future of my teeth and my goals. (No one's ever asked me before if I wanted to keep my teeth for my whole life. I found the question unexpected but completely logical. Why has no one asked me that before?) Plus, he's just a cute, friendly guy, so I can't imagine kids or wussy adults would be afraid of him. He's confident & clearly knows his stuff, but he's not intimidating--all great characteristics you want in your dentist. (No new cavities, by the way! Clearly, I've been flossing, and he praised me for it). Dr. Zale's staff is really nice, too. They looked up my dental plan before my appointment so they were able to tell me what was covered and what wouldn't be covered (everything they did was covered by my insurance). Also, I asked Dr. Zale about a flouride treatment and he told me it wasn't necessary. I said that my previous dentist had recommended them to me, an adult with few cavities. Dr. Zale said that he does recommend them for some adults, but not for me. (Another reason my Milwaukee dentist was a scumbag. But I digress. This is about Dr. Zale, and he's great, compared to others and simply on his own). I'm actually looking forward to seeing him in six months. This is not a joke or exaggeration.

Dr. Krisko is always friendly and professional. His office staff is also friendly and helpful.read more

we were not happy with this practice. my kids did not want to go back after two visits. The front…read moredesk lady was somewhat unfriendly, and the dentist wasn't much either.

I have had two extractions done at different times over the last years. I felt very comfortable…read morethere and had no problems during the visit or after. They have always called after to make sure I was well. I wouldn't want to go to anyone else. I am getting ready to schedule them again. Sherry E.

I'm a chicken, and dr Adams always makes me feel comfortable, doesn't judge and makes thinks as…read morepainless as possible.

A couple months ago my wife made me go to the Dentist for the first time in about 15 years. She…read moreset me up with an appointment with Dr Waldschmidt, and I have to admit, at first I didn't like him. But you aren't going to like anybody who tells you that due to neglect you are going to need to get your remaining teeth pulled. But I can tell you going through the process thus far, nobody takes more pride in your oral health and appearance than Dr Fred and It seems really rewarding to him and his entire staff to see how I have progressed. Dr Waldschmidt and his whole staff have been great thru this whole experience and they are like family to me now. I will be forever grateful to them for everything they have done for me. Thank you Dr Fred!

I had a crown placed there a year ago. The first one was made by an outside company. I two teeth…read morethey said had small cracks, I was concerned about waiting until 2025 to have them capped. Because I always believe that early intervention, and being proactive is better to prevent a bigger issue and complications. So I told them I did not want to wait and I would pay out of pocket and not to charge insurance. We'll had the appointment the agreed to do both top teeth at the same visit. They scheduled the appointment and told me they would make the crown there so I would not have to wait. So I went in for a long day. The right upper was fine. The left upper, they just kept filing and filing and just could not seam to get it right. When it was in I was numb so After I had the numbness wear off. The tooth did not feel right. I had informed t b I'm on several occasions it was too big for me and was uncomfortable. They kept trying to adjust it by filing it down. I asked them to replace it. They keep ignoring my request and tell me that the tooth was always sticking out. I KNOW HOW MY TEETH ARE that was a lie. To this day they refuse to fix the problem. Also they charged me insurance after paying for the complete bill when the appointment was set up. They owe me $300.00 and have yet to pay me. They are not patient centered. My husband also had a temporary crown placed and the minute he walked in from that appointment it fell out. The same Dr Cathy that Put in my crown crooked because it was too big for the space. ​

I've been coming to NRFD since Dr.Paul started here. Such an amazing practice, & all the girls here…read moreare so nice. All the doctors are very professional, and coming from someone who is absolutely TERRIFIED of coming to the dentist... I love coming here.