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    Keller Williams Platinum Partners

    1.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    7 years ago

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    Results Real Estate Services LLC

    Results Real Estate Services LLC

    (8 reviews)

    They do not return calls. After five days of trying to get into see a property, I went into the…read moreoffice and dealt with a very rude young girl who wanted to make me look stupid by telling me I wasn't looking up the website correctly!

    First let me start by saying that the Realtor that we dealt with and the majority of the…read moreMaintenance crew were very professional, friendly, and helpful but that is where it ends. We moved into one of their higher end rental properties in the Northland. The house was not our first choice but we had limited options at the time and we needed to snag a place fast. When we conducted a walkthrough I smelled a hint of dog or cat urine in the basement, I told the realtor who assured us that the carpets would be cleaned again. After moving in the smell of urine only worsened not only in the basement but upstairs as well in every room. We contacted Results and they did send a carpet cleaner over a few times which did nothing as the smell was just too intense to the point where it could of been a biohazard. One of the carpet cleaning crew told us that he had originally cleaned the carpets a month before we moved in and said that the carpets had smelled horrible and was surprised they hadn't been replaced. About 6 weeks later the carpet company finally lifted a section of carpet and discovered that carpets had been saturated in urine! Another two weeks and Results had the carpet company replace the carpets, which involved moving all of our furniture, it was not fun. If Results would have replaced the carpets in the first place and had not tried to cover up the smell this never would have happened. As everyone knows it storms quite often in Kansas City and during the first few storms we noticed two trees in the backyard that looked dead and in danger of falling. We called and e-mailed Results a plethora of times to see what they could do about the trees. Our neighbor even told us that they had been concerned about the trees and that the tenants before us had reported the trees to Results. After a few months Results sent a tree crew over to trim the large dead tree and removed the smaller tree. The large tree still remained a safety hazard and even one of the tree crew said it was mainly hollow and he was surprised it hadn't fallen yet. I reported it a few more times to Results and during a large storm in the middle of the night I heard a large noise on the roof, I got up and on the deck was a large tree branch. The large branch had broken off, landed on the roof, rolled off and hit the deck breaking apart the left railing of the deck. I reported it the next morning to Results as the deck was damaged and unusable until it could be fixed. The deck was already overdue for a power wash, sanding, and staining and now it was a complete mess. An insurance agent showed up a few days later to assess the deck and he said that Results would receive more than enough insurance money to replace the damaged side of the deck to include the unsafe railings. The deck sat untouched with a large branch on it for over a month, I contacted Results several times with no luck. Even after the branch was removed it took several weeks before someone showed up to repair the deck. The deck crew showed up and worked on the deck for most of the day and when I got home and looked at the deck I was shocked to see that he had used BROKEN PIECES of the deck to repair the deck! I called Results and they told me that the insurance company had paid them a minimum amount to repair the deck - totally opposite of what the insurance agent had told us. A few months later Results sent over a deck guy to look at the deck, he told us the deck was in need of some major repairs but that Results had told him to make due with what he had. The deck guy ended up putting a few brackets to secure the weak railings and stained the deck. The front lawn was a disaster when we moved-in, it was weeds on weeds! Results said they would send over a landscaper to reseed the front lawn but that never happened so I ended up tearing all of the weeds in the front yard which left just dirt and I put seed down. A few days later Results sent one of their crew over (not a landscaper) and he just threw seed on the area I weeded and other parts of the yard. We discovered there was a sprinkler system installed that Results had never mentioned to us. Results told us to go ahead and turn it on but seeing that it hadn't been used in years according to the neighbor I called Results and asked for a landscaper to inspect it. Results said a landscaper would be over to test it but they never showed up so after two years of renting the house we never used the sprinkler system. There were other times we called Results for other issues and had no response, it was very frustrating as we were paying a lot to rent the house. I blame the Management for the poor service as they only staff a small maintenance crew for thousands of properties that they supposedly manage! Before we moved out of the house they did hire a new maintenance lead and he seemed very organized and efficient so hopefully things have improved. Do not recommend.

    CJ Real Estate

    CJ Real Estate

    (101 reviews)

    I had an unbelievably bad experience with CJ real estate as a property managent company for a…read moreperiod of ~2 years. We unfortunately trusted them to manage our property when we moved out of state and wanted to rent our home out. Not only were they unprofessional in communication, they simply negelected responsibility, literally no-showed multiple consecutive city inspections, resulting in legal action that came as a complete surprise to us as owners. Move-out inspection reports were incomplete and misleading, left out significant details such as burn marks on the carpet and excessive large trash items left behind by tenants both inside and outside ($700 worth of removal). These details are not inclusive of all events. Throughout the entire 2 years we worked with them, they avoided and simply refused accountability every step of the way. In no way do I recommend trusting this group with your property if you care about it. I will anticipate the company commenting on this review to "clarify" details, amounting to further avoidance of accountability. As a response to Heather, I believe it is disappointing to see public critique. You and CJ real estate beyond disappointed us, and your "clarifications" are unwelcome. Words like "agreed upon" are so interesting following what I've written.

    Extremely unprofessional and Deceptive. With one listing that I requested to view, I got…read morerescheduled twice by Tiffany and Dori with very questionable excuses an hour before the scheduled viewing (excuses ranging from "my truck broke down" to "I'm feeling under the weather") and the final and third time, I showed up to the time agreed and Dori didn't even bother showing up and stopped responding. The fact that they provide their phone numbers for feedback is a front. They do not respond. All of their phones are full with voicemails and will only call you to "reschedule." They sent me an email thanking me for viewing a listing that I didn't even see. Heather will now read this and proceed to gaslight me by saying, the listing was rented, that I was mistaken by the appointment times, or that I could have reached out to them instead. (How if no one picks up?) Stop playing with my time and others peoples time

    Keller Williams Realty

    Keller Williams Realty

    (1 review)

    I am writing this review due to a horrible experience trying purchase a new home. Amber shawhan…read morewith keller williams, eastland partners was the agent we contacted to help us find and purchase our home . After making her very clearly aware of what we were looking for and what our price range was we were wanting to stay in, my wife located numerous houses for us to look at. Amber was at least 15 minutes late every time we would meet to look at houses. I had found a house on zillow that looked like a house we were interested in, after going to look at the house we realized we had previously looked at this house with Amber. We were told by Amber previously that the house was listed at 125k and that there was no negotiating even though it was listed as a short sale. So while my wife and I were at the property the second time by ourselves, I contacted the listing agent and asked what her bottom dollar would be for a cash offer. The listing agent told me to offer 85k and that we could more then likely end up purchasing the property for 100k. So since Amber, being the great agent she claims to be, did not do any research to make us aware of opportunity and the fact that I had found this info out by having to contact the listing agent myself, decided that the best thing to do after we quit contacting her to look at other properties was to resort to facebook. The Completely unprofessional post from Amber Shawhan which my wife was friends on facebook stated that "she would never again go above and beyond for another client, that she would never miss her childrens sporting events or take time out of her busy schedule for another client" and that "she will only take on real clients". The fact is, is that she had every opportunity to be our agent on this deal but the FACT that she did nothing to help us locate the house that we were looking after we made her clearly aware of what we wanted, and that she posted something so unprofessional on Facebook made us happy that we went the route we did. But if you are looking for an agent that you have to locate and make aware of the properties that you are interested in since she doesn't do her job, and just want someone to get you in to the property, then I would use her. Hopefully one day she realizes that posting unprofessional comments on facebook and that her job is to research properties and try to get her clients something they are looking for. I would honestly never use or recommend her to anyone, and do not want to see other people have to go through the same horrible experience we did I hope this review will help you locate the best agent for your home buying experience

    Keller Williams Platinum Partners - realestatesvcs - Updated June 2026

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