The company applied additional fees to my account without prior notification. Furthermore, I was not alerted to a failed transaction until after the payment was already past due, preventing me from resolving the balance on time. Consequently, I was unfairly charged an NSF fee for a processing error I wasn't given the opportunity to correct. read more

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I'm going to start this review off with some background. My mother was brutally murdered in October. She was loved and cherished by everyone she knew. A quick Google search would divulge some of the horrible details by way of news stories. However, it's obvious to me that this company, Keller-Williams is so beyond predatory that it doesn't care about anything other than money. It's sure as hell doesn't care about harassing a grieving family during one of the darkest periods in their lives. They send out so many people to come and try to scam you out of your families possessions and property. Today while I was working, I received a call from an unknown number, I couldn't answer so I sent it straight to. Voicemail and it hung up and IMMEDIATELY called back which also went to voicemail. A few hours later, the number called again and again, I sent it to voicemail where immediately they hung up and called back yet again. This time I answered and. I couldn't be more appalled. Greg Benner is probably one of the biggest pieces of excrement I've ever had the displeasure of speaking with. He couldn't be bothered to do his research before jumping into his spiel about how he wanted to help me sell my mother's home. But he could research my name and phone number. He couldn't even be bothered to figure out our relationship. Nice. Not only did he ruin my already hectic and exhausting morning, he spat on our grief with his slimy sales pitch to help me dispose of my mother's property. In the meantime, another cockroach from another KellerWilliams office decided she was gonna text me for the same purpose. It's left enough of a sour taste in my mouth that I would never use Keller Williams, nor would I ever buy a house or have anything to do with any property they are managing and I've made sure my family won't either. Would give zero stars if possible. And I'll be looking into how to report Greg Benner for harassment. Especially since he called and hung up multiple times- which if I were on do not disturb would have interrupted something important. Not that he already didn't with his incessant calls. read more

Keller Williams Realty - The phone calls from Greg Benner (6748) - Real Estate Services Near Me - Las Vegas, Nevada

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I hope I never have to deal with this company again, it was definitely not by choice and made our overall moving experience much worse as well as more stressful than it needed to be. They can Improve on Customer service, communication, efficiency, problem resolution, and organization to start off. read more

Renting for almost 2 years . Nothing but bad experiences. Would not recommend to no one . Shady apartments behind the Strat are more trustworthy . read more

BEWARE!! Realtor Cheryl Mahar is either incompetent or deceitful. Wrote a Sales Contract which was accepted and then tried to include Inspection which was Not included. Used lame excuses. Finally had to address, strongly, with Broker to get the Inspection negated. Would you use a Realtor who potentially threatened the transaction...and tried to deny it. A written Contract is not a trivial matter especially when it involved Hundreds of dollars. Whether a Buyer or Seller you should seek a more Professional Realtor/Broker. read more

Looking for a Realtor who prioritizes the needs of you and your family, over anything else? Stephanie is your person. I have never had a better experience with a Realtor than I did with her. She sold my house in 3 days!!! We were beyond amazed at her advertising and flexibility with the sale. She took care of everything and kept us calm while we figured out our next steps. In the process she found us the perfect rental home within hours of it being listed and made sure we had a place to settle into. Finally we got to close on our new build, and guys, she was by our side looking out for us every step of the way. (Yes, Realtor's can do new builds too, it's so awesome!) Stephanie is the perfect set of eyes that notices every minor detail you might miss from all of the excitement. Anyways, 10/10 recommend Stephanie Maloney with KW Realty. For all of your hopes and dreams, she can help make them come true! Thank you so much, we couldn't express enough gratitude for all that you've done for us. We will always recommend/use you for any future needs! read more

Cheryl is awesome!! She sold our condo in a short period of time, despite twice following out of contract. As soon as we got the disappointing news, her tenacity took over and had us under contract three days later and closed in less than five weeks. If you are looking for someone with great communication, an energy beyond belief (be prepared :-)) and truly works in your best interest, Cheryl is the relator for you, you will not regret it!!!! read more

Not posting as a home buyer/seller but as someone who wanted to work for this broker. The interview process is extremely unprofessional and invasive. Not only did we spend an hour and a half with Tania asking question after question about my work history and PERSONAL life, she continued to ask about very personal subjects. Please explain to me why any job needs to know what happened in my relationship with my sons father and very personal details of my mental health?? Save yourself from the most uncomfortable interview process and DO NOT work for this group. read more

Greg Benner, Keller Williams - total slim ball. Called my daughter about a probate listing for her grandfather. She is currently deployed in the US army in Poland and could not come home for her grandfathers funeral, a decorated veteran of WWII. She is not listed on the probate documents so he had to dig pretty deep. Called 5 times, mind you Poland is 12 hrs different. Left her in tears!!!!! Do not deal with anyone like this, what a heartless soul. read more

Just received an unsolicited phone call from "Elizabeth" at Keller Williams "phishing" to become the agent to sell our home. Our house is not for sale! It was on the market briefly earlier in the year and we already have a listing agent. This is not the first call we have received from this or other realty offices, and what they are doing is illegal. They should be contacting the original listing agent, not the homeowner. They are not supposed to have access to our personal info either, but they are even calling my teenage daughters cell phone. I hear "all the realtors are doing it" from people in the industry, but that doesn't make it right. Quit phishing expired listings KW! You can report activity like this to the Nevada Real Estate Division at http://red.nv.gov/ read more

Dalal Hicks was the agent we were lucky enough to work with! She was AMAZING!! And when I say lucky, I mean we felt lucky! My partner and I commented over and over that we were blessed to have met her at an open house she was at. Dalal helped us all the way through the entire process of buying our new home and made it easy and fun! We looked at a lot of houses! Much more than normal, I think. OK, we looked at a zillion houses. It was hard for me to find the "one" here in Las Vegas, Dalal was patient with us, very helpful with neighborhood information, answering my silly questions, quickly honing in on exactly what we were looking for. And BAM, she found it! When it came time to offer, I felt she was truly on our side! She negotiated an awesome price reduction on the house! Had the seller include repairs and updates we did not even know we should ask for. And even a home warranty! Since buying our new home, she has checked in numerous times. Going above and beyond any of our expectations. I would recommended her to friends without hesitation, and have! She is now helping a couple we know buy there first LV house and they are thrilled to be working with Dalal as well. If you are ready to buy a house with an amazing, hard working and incredibly efficient realtor, Dalal Hicks is for you! read more

Keller Williams Realty - Our New home, thanks to working with Dalal Hicks at Keller Williams! #Blessed - Real Estate Services Near Me - Las Vegas, Nevada

My boyfriend and I made the decision to buy a home, great right? Unfortunately, we didn't have the best experience. Our actual home buying process was relatively easy, however, our agent was horrible. I received Zachary Raineys from Keller Williams Realty's information via a mutual friend. High kudos about what an awesome guy he was. At first, I would easily agree with this assumption. He seems super friendly, night, courteous and even bought us coffee during our first meeting. He promised us the world, and said "I've never been fired before, but if I don't live up to your expectations I'll rip our contract up!" Mind you, this was after asking my boyfriend to sign a contract he wasn't entirely comfortable with signing after having had an hour long conversation with the guy and not seeing what he had to offer yet. Zach was speedy in getting us listings, but they just weren't AMAZING listings. We set up to see houses the next day, and he even got us into a house that required 24 hours notice within 12 hours of me finding it. Great! When we made the offer on the house, he was confident and helped guide our path. However, upon the owners accepting our offer his professionalism and accountability quickly began dwindling. When looking at the house we noted duplicate appliances in the house/garage and promised to get us clarification on what was and wasn't staying. He failed to do this, and we found out AFTER the appraisal that we would have to then turn around and drop 3,000 plus on new appliances we didn't budget for. He promised to fight left and right to ensure things were handled by the homeowners (which weren't), he promised to pay for things to be fixed which we were concerned with (which he hasn't) and he promised to make sure things got done right! Instead, we spent days trying to get ahold of him and couldn't. Scheduled our closing 3 different times, and moved into a house without water for 5 days because he didn't tell us when the house recorded and when we could enter it prior to the water company closing for a 4 day holiday weekend. When he did finally get to us, we got a code to our garage, no photo with our house to celebrate, horrible communication, and had to get our own keys. Our gate code doesn't work, and he constantly just said 'Don't worry guys! It's fine!" Zach is not a trushtworthy guy, as he'll change his mind quickly on what he wants. Do you want to discuss professionalism? He'll show up at your walk through wearing joggers, a band t-shirt, and a baseball cap, then use the bathroom in your house while he's "locking up" and thinks you've left. He'll ghost you for days, and he'll make sure you have to ask about things AT LEAST 3 times before anything gets done. Overall, buying the house would have been really simple with an agent with immensely better communication skills. I would NOT recommend him as an agent to anyone looking. Not unless you want to do his job for him while he makes about 7,000 off your work. read more

Keller Williams Realty - Real Estate Services Near Me - Las Vegas, Nevada

Most unprofessional company. 2 weeks past escrow. No returned calls regarding repairs included in contract, the list goes on....Your agents are a reflection of your brand, in this case, careless and unprofessional. read more

This real estate company sold my home in just 3 weeks. The only problem was that they did not do all their due diligence and because of it I never got back all my money's that the buyer owed to me. I was supposed to get back my Ernest deposit for the rent back of $ 10,000, all I got back was $ 5,000 and I had to pay $ 2000 to the law firm I had to hire to even get me the 1/2. The buyer was furious with the realtor, Hayden as well as the broker Sharon and took all his fustration out on me. Well as least Keller Williams got their $ 16,000 commission. This agency is dispicable with absolutely no concious at all and they should have their license revoked. read more

They kept calling and trying to set an appointment even though I've told them no repeatedly. My friend had also informed me that she has 3 appointments set with them and they never showed up for her. read more

Ciarra was AMAZING!!! As first time home buyers Ciarra walked us through the whole process from start to end. She worked diligently to keep my husband and I updated throughout the whole process. During a tough market she was able to get us the house we wanted!! If you are in the market for a home I would contact her!! She is very knowledgeable and patient. If we need to purchase another home, I will for sure come back to her!! Thanks again Ciarra for helping us get our dream home!!! read more

I have had such a pleasurable experience working with Lisa Hendley at Keller Williams. I'm not so avid about writing reviews, but I feel like it should be known that my wife and I made the decision to purchase a home, the largest purchase we make in our entire lives, and it was clearly the right decision BECAUSE of Lisa Hendley. She is not a high pressure used car salesman, she is a real person that wants to make sure you are getting what you want and the way you want it. She's not in a rush and very down to earth. Both my wife and I were VERY please to work with such a wonderful person. I understand that in the end she is a person trying to make a living, but she deserved every penny that she received through our transaction. You can immediately recognize how experienced she is and how much she cares about how happy you are about your purchase. I can't say enough good things about her. :D read more

Please save yourself the unyielding frustration and avoid this Keller Williams location at all costs. I bought a home for the first time and instead of it being exciting, it was one of the worst experiences of my life. The first agent screamed at me! The second agent, Ciarra Craig, blatantly refused to ever explain anything to me throughout the process. She willfully withheld vital information regarding the propriety. When I reported it to their boss, Vera Comport, the broker of this office, she ignored me completely and refused to help. I now know they broke many of the real estate code of ethics and standards of practice. read more

I gave them 1 Star just because I can't give ZERO! I'm talking as a Real Estate Agent! Never work with Keller Williams Realty!!! Especially with the Horrible Broker named Vera!! I don't understand how they employ her, she is unprofessional, unsupportive, doesn't help, she has no idea with anything you ask her about Real Estate and they call her "broker". I came to this office around May 2019, they was very nice at the beginning, call me 20 times Trying to convince me to work for them as a NEW agent. They promise help, support etc. The classes they provide is Nonsense, unprofessional don't help you as a new agent. after 2 weeks, I had 3 businesses (From close friends). I asked for the "Broker" Vera to help me, and I saw that there was no one to talk to, she don't KNOW ANYTHING! I contacted one of the staff there to teach me a little thing in the MLS (after all, this is my first time, and my friend waiting that I will send her rental offers). He helped me exactly a minute and a half. After that, Vera, approached me and said: "You can't bother the office workers."I answered her: "This is my first time, who will help me, and secondly I didn't bother him it was a minute only! .A few days later, I told her that I was going to make an open house, asked for advice, because this is my first time, she gave me no advice or guidance. She just said go there and that's it. The house sold thank to me. Then I have other business for sale (again 1 of my friend) VERA didn't help at all and I find myself loosing this business. instead of being helping, and happy that I bring business, she did' the opposite. Very "smart"!!! Also, the atmosphere at the office is very unpleasant! As a NEW AGENT I warn you do Not approach this office, and do Not work with this Keller William company, they lies a lot, take almost 40%, scamming and horrible MANAGMENT, BROKER!!! read more

If you are a new agent I highly recommend this office! You'll never be left alone with out guidance, training and support! Along with a few hugs starting from when you walk in our front door! read more

Alex with Keller Williams was outstanding. She helped us navigate every aspect of selling our house in Las Vegas. Her advice was on point and and she even gave out her cell number to answer questions at all times of day and on weekends. This was very helpful while trying to sell a house while in a different time zone. Thanks Alex! read more

I have never worked with a better group of people. I'm so great full for the staff and coworkers in this office. I had some health issues this last year and the people in this office where right there to help me and my family through the tough time. Keller Williams is so much more than just a real estate company. read more

As a new Agent to the Industry I have to say that after doing some extensive research and interviews with different brokerages Keller Williams The Market Place 1 has been a great support to start my career with many available resources and everyone being so helpful and welcoming! read more

As an out-of-state buyer to Las Vegas real estate market, my wife and I felt we were real lucky to have received professional guidance and help from Ms. Tanya Smith of Keller Williams Realty, who, in our opinion through personal experience, is a very proficient and knowledgeable realtor any buyer could trust and rely upon to buy their dream home. Tanya is a good listener, and she always patiently listens to our questions before giving us detailed answers and explanations. After knowing clearly about what type of house we were looking for, Tanya began doing her extensive research by providing us with a title report of the target property that met our criteria as well as the comparables of the properties in the neighborhood. We eventually pinned down on a nice 3-bedroom 2-bath house after many searches and comparisons under Tanya's guidance, and made an offer to buy the home. Tanya gave us a very wise suggestion on the offer price based on her years' of experience and knowledge about the market, and also negotiated with the seller on our behalf. Thanks to Tanya's knowledgeable efforts and negotiation skills that we finally purchased the house, much to our expectations. Both my wife and I are very much impressed with Tanya's professionalism, efficient work style and amiable personality. She is really nice to work with -- always smiling and full of warmth and enthusiasm. Whenever we have questions, we will always receive her timely responses either by phone or via email, and we feel we have never been alone and helpless during the entire process of buying the house in Las Vegas. We will have no reservations whatsoever to recommend Tanya to our relatives and friends in the future when they have the need of buying, selling or renting a real estate property. read more

Highly recommend Michael Duran at Keller Williams. We were first time home buyers and our experience with Michael was everything we could have asked for. He heard all of our requests and did a great job helping us find a home that we are so happy with! He also did great making sure everything was taken care of and making sure every step of the process was clear to us. He was always available for any questions we had and made sure we felt like a priority. He was also just fun to work with! I never felt like he was just doing a job. It felt like Michael was truly looking out for our best interest! read more

I was contacted by one of the agents, by the name of Tanya Michaels, who continually hounded me for my business. I had previously had my home listed by another agent but had taken my home off the market and instead chose to have a renter live in my home. Tanya swore up and down that she would be able to sell my home, even with a renter in the home, she insisted it was easy and that she had done it before. Eight months later my home has only been shown 14 times, never by one of their agents, and as soon as the potential homebuyer discovered there was a renter they were no longer interested. The Michaels group never did any of the leg work, I was constantly having to get involved with contacting the renter to set up times for other agents to bring clients by for showings, to which my renter became angry and made my situation even worse as a landlord. Both Tanya Michaels and Michael Henderson refused to return any of my emails or phone calls expressing my concern for the property and what was going on. I contacted them to end my contract because they have not done one thing they promised to do, and instead they have responded that I owe them $1,500.00. Very unprofessional standard of customer service, I feel that they like to take advantage of elderly people and only see dollar signs, not human beings. The worst real estate agents I've ever worked with, I do not recommend anyone in Las Vegas use these agents. read more

I would not advise using David Radcliffe. This was my first time selling a home and I learned from day one when he showed up late and completely rushed my signing and photo appointment it would be a short lived working relationship. I had many questions and was eager to do what it took to sell my home. As I sat there reading through my contract he went through the house taking photos. When he finished, I thought we'd chat for a bit and go over my concerns/ questions and I'd have the opportunity to approve the pictures. But no. He had to rush off to another appointment! Upon checking online sites the next day, I saw he had uploaded blurry photos and left out some key shots. Never did he arrange or even suggest an open house. Did not strongly suggest a sign, or for me to first trim and clean up my front yard...In fact he offered no suggestions or guidance, but rather just took the listing. In 3 weeks I had 3 showings. In addition, the price was set too high. I trusted that he was working for me and surely knew what was best. When I asked him what the feed back was from the 3 agents that did show my home, he never replied. Needless to say I released him, and went with Berkshire Hathaway. Delinda Crampton sold my home in less than one week! read more