When I cold-called the Agency looking for a realtor, they assigned me to Laura Merrill to help buy…read morean apartment for our daughter (student in NYC). Laura was incredible. She set up 23 (yes - twenty-three) viewings for me in a 3 day weekend and ran around with me the whole time. Kept her cool even when the showing realtor was late once and one time we couldn't get into an apartment. Helped me through the whole buying process - especially the paperwork to get into a co-op. Can't recommend her highly enough. Thank you Laura!

The agents they have are good(some), but the company as a whole is not good. I worked there..In…read more2024 they had a mass exodus of over 70 agents and they advertise they have 146 agents but only have 60 agents. If you look it at all these reviews most of the agents are gone... as well they also only have about three reviews this year

I recently had the pleasure of working with Krissie Hansmann and her sister Beth on a complex real…read moreestate transaction, and I cannot speak highly enough of their expertise, professionalism, and care. My family and I were looking for someone to guide us through selling my mother's house and finding her the perfect condominium in Jefferson Village (an active 55+ retirement community.) My mother's living situation was becoming dangerous. She was in a 5 BR house with too many stairs. She should have moved years ago, but the pandemic, and dad's terminal cancer, delayed her move multiple times. She reached an age where the thought of moving was overwhelming to the point it kept her awake at night. My brother and I needed the perfect realty team to assist with our mother's unique realty needs. I interviewed three realtors before deciding upon Jefferson Valley Realty. There was something about Krissie that stood out to me immediately. She is compassionate, energetic, and has a great sense of humor. She also uniquely understands the challenges of aging parents due to her own life experiences. We were originally going to use two real estate agents, but we were so impressed with Jefferson Valley Realty, we decided to use them for both sides of the transaction. It was the right choice. Krissie and Beth handled both sides of the transaction with ease, making the entire process as smooth and stress-free as possible. One thing that stood out to me was Krissie and Beth's expertise in the Jefferson Valley area. As locals themselves, they have an intimate knowledge of the community. Mom had to see numerous place before she made up her mind. Krissie and Beth were endlessly patient: "It's okay. Now you are narrowing down the process of what you want." Mom was so specific in her preferences, I never thought we would find such a place. But, somehow, Krissie and Beth pulled off a miracle, and mom ended up in her dream condo. There are unique challenges when moving seniors. My mother had a lot of emotions tied up in her house. Every room of the house held memories. Krissie and Beth were able to approach the situation with compassion and understanding. They patiently listened to all of mom's concerns and even befriended her little dog. They were a constant source of reassurance and encouragement. There were added degrees of difficulty in moving out of the old house since the basement and shed needed building permits. Krissie guided us through the process of getting the permits we needed so we could close the deal. We would have been lost without their guidance. The dynamic duo also picked up the slack when others involved in the transaction didn't show the same dedication to their craft. They did whatever was necessary to ensure the two deals went through and mom could move into her new condo. Being local, Krissie knows the right people in the community. Whenever I needed someone, (movers, electrician, plumber, window washer, furniture removal, etc.), Krissie knew the right people. This help was invaluable since I live on the other side of the country and didn't know who to call. Krissie and Beth became more than real estate agents to us. They became like family during this emotional time of getting mom resettled. I cannot recommend Krissie and Beth enough. If you are looking for someone to guide you through the complex world of real estate, Krissie, Beth and Jefferson Valley Realty are a dream team.

Hello Again, Need to send many Thank You's to Krissie and…read moreher team.. I referred another client to Jefferson Valley Realty.. Krissie not only found them a home and got them a great price.., worked & helped them through their first time home buying.. The process was arduous to say the least.. She was with them the complete time.. She is HIGHLY recommended...!! Will keep sending people to her..

Grant is fantastic. He helped us find our perfect new home in Hell's Kitchen and is overall a…read morestand-up guy. Our process was smooth and steady and he has recommendations for everyone along the home-buying path, which is incredibly helpful because it's quite a process, especially with co-ops. Not once did I have a question he couldn't answer or find the answer to. Thanks Grant! Note: I may be biased because I know his dog.

We had an amazing experience working with Teddy to buy our first home. As first-time buyers, we had…read morea lot of questions, and he was endlessly patient, available, and kind. He made the process feel manageable and helped us land our dream apartment in Brooklyn. We couldn't recommend him more.

I set a personal goal for myself that I would purchase a place of my very own before I turn 30…read more Since that day is rapidly approaching, I decided to really buckle down at the beginning of this year and search for a new place to call home. This really called for a lot of self-reflection on my part. Where do I want to live? What kind of property do I want to buy? How will it affect my commute to work? What's the meaning of life? Okay, maybe too philosophical - but nevertheless I needed to do some soul searching. I wanted to stay in a city (I can't do suburbs) - so financially the type of property that made the most sense for me was a co-op. Now that I had decided the type of property and location, next for me was finding an agent. Enter Lisa Bucolo - we hooked up through one of my mother's colleagues who worked with her in the past. After looking over the geographic areas she served, I thought she would be able to help me best choose a place. I have to admit I wasn't the most available person when it came to showings - my work schedule is all over the place so it was sometimes difficult for me to see properties, and I was really specific as to where I wanted to purchase which somewhat limited my choices. However, Lisa was always professional - she was quick to respond to emails and was flexible when it came to scheduling showings and any impromptu matters that came up. She's very knowledgable and answered all the questions I had through the buying process - she also recommended the company I used to finance my mortgage. This was the first time I had ever gone through the buying process, and Lisa did an awesome job guiding me through it. I would have no qualms about recommending her to a friend or using her again in the future.

From the owner: Associate Real Estate Brokerread more

Best service in Real Estate. Extremely knowledgeable and professional. I highly recommend…read moreRivertowns Real Estate!

Horrible experience with Joseph Lippolis and his assocoats broker Sen relevant to a rental home…read morethey were the agents for. He and Sen were, at a bare minimum, irresponsible and engaged in questionable behavior throughout the rental process--(listed the home, showed the home, removed the home, raised the rent, did not respond to email inquiries, etc.). it is evident that they place zero value on renters, their time or their experience. ***Not Recommended***