Great general practice medicine here, as all associates (reception, NPs & Drs) are very courteous…read moreand professional. Our NP Peres Konie was a true gem, being very thorough and following up with telephone calls to ensure we were well. My wife and I were both ill, she with the flu and myself with a sinus infection. Diagnosed by NP Peres and staff and provided with excellent Rx and recommendations for care.

This primary care office has terrible people working in the office. Specifically Kathy Giuffrida is…read moreextremely rude and aggressive. She has left several nasty messages for me regarding appointments. You can never get a hold of anyone on the phone, and it takes days to get a response from a message you have left. The doctors are sweet and attentive, but the front desk ladies are extremely disrespectful and do not CARE for the patients at all.

We have been seeing Dr. Tyler for many years. This week I could not get through to her office for…read moreseveral days and spent more trhabxan hour on hold before the rudest woman refused to see my daughter and just told me to go to urgent care. Malpractice, anyone?

Made an appointment for a healthy yearly visit for Medicare. I was informed by their office that…read morethis is a Medicare requirement. Paperwork was texted to me before the visit minimizing the time spent before seeing my doctor. The office staff is efficient and friendly. I waited less than 10 minutes to be taken to the exam room by the Nurse. She updated my records, answered any questions I had and before I knew it my Doctor arrived. Dr. Louderback-Smith examined me, checked my records and eagerly answered my questions. She is very knowledgeable, caring and patient. If I need to get in touch with her I can use the Portal and email her and by the end of the day she responds. Heck I ran into her at the grocery store, she recognized me and let me ask her a quick question. Everyone there treats you like family. So glad I am a patient of Dr. Louderback-Smith's. This review is for MedStar Health Primary Care located on Old Emmorton Road in Bel Air.

"Care" like this should be criminal. Where do I start?…read more 1) Dr. Lola at Silver Spring Gastroenterology likes to charge $330 for a 10-minute Zoom appt (one I was forced to have as a "pre-op consult" with info that could have easily been emailed). When I questioned this, because it had to be a mistake, and then tried to get this brought down to something reasonable, I was denied. Disgusting. 2) She also likes to ask, "Well, what do you think we should do?" I'm not the doctor! Why am I paying YOU? She does not read the chart beforehand (neither does the office, as they triage you and take your vitals and then ten minutes in, ask, "What's your name again?") I came for you to fix me, not for you to ask my opinion on what kind of care path I want to take. I want the one that frickin' fixes me. 3) After spending thousands of dollars, at my post-op follow up, it was suggested I take a $7 supplement to fix my issue. After over a year of visits and thousands of dollars. I would have laughed if I didn't want to cry. Why was this not suggested first?? 4) But never fear- she prescribed something, too. Imagine my surprise when my pharmacy called me and asked when I got on high-cholesterol medication....because that ISN'T what I have. She sent in medication for a condition I did not have. 5) The office quoted me a $0 estimate for my procedure. I currently received my third different bill for a total of $2000 for that very procedure. Again, would laugh if I didn't spend so much time crying. This entire company, system, and country is broken. When I see a b.s. MedStar commercial or magazine cover purporting that their mission is to help people, I want to set things on fire. Corrupt. Uncaring. Unethical. THIS is MedStar. Stay away. I know at this point I will take my chances with my health, because I simply cannot afford to spend this much money on crap care.

i am very late in writing this review for iDr Holt has been my doctor for over 35 years. i cannot…read moreimagine another doctor caring about his patients the way Dr. Holt does. so many times he has saved my life. He has a gift and shares it with all his patients. He does not stop til he has done everything he can to find an answer.And He has never been wrong, though i have challenged him a few times. What a sweet, positive, intelligent, God-fearing, America-loving, down to earth, person and physician, God Bless Dr. Holt!

He is a wonderful doctor and takes his time with each patient. He was able to give me a proper…read morediagnosis for my condition. May God Bless him!