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    Kelly J Warren MD

    2.7 (10 reviews)
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    10 years ago

    I've been going here for years. Always a pleasant experience. Quick to get you to a room and great staff.

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    11 years ago

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    Epiphany Dermatology - Edgar Rodriguez, MD

    Epiphany Dermatology

    3.2(12 reviews)
    1.2 mi

    Called to set my appointment and was told my visit would cost a certain amount. Showed up for my…read moreappointment and paperwork reflected the same amount I was told over the phone. Only to have services rendered and then be told at check out that I owed almost double the quoted amount with no additional services added or requested.

    Shawna Craven at the front desk is miserable and rude. I get times are rough out here but my god…read moresome people are just miserable and want to make everyone else feel that way. That's what my experience felt like the minute I walked into that office and checked in. I don't have a physical insurance card and it seemed like it was such a big deal to have to email it to her instead. After being checked in and seen I was consulted about the cyst needing removal. I told the dr it was a cyst but wanted it removed. When I asked Shawna at the front desk if he could remove it today, she got frustrated with me and angrily said "You didn't ask the dr that?!" Honestly, no that was my fault but her reaction and communication towards clients is aggressive and not at all respectful. When trying to set up a follow up appointment and just asking general questions about what the pay would be for that surgery she huffed and stormed off to try and find the info. At that point I just responded "don't worry about it." and walked out. I'm not going to have surgery at an office that treats their patients like a coin slot machine that's inconveniencing them. Sorry I'm curious about my finances and making sure a $75 copay for a consult I already knew was a cyst, wasn't a waste but it was. The office called me after I paid and left trying to apologize for her behavior. I just responded kindly " You took out your own frustrations out on me and I'm not comfortable having surgery here. Please cancel my appointment and I hope your day gets better." I truly felt so disrespected and wouldn't want anyone else to experience what I did and this was just a CONSULT!

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    Epiphany Dermatology - Forney

    Kelly J Warren MD - dermatology - Updated July 2026

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