Great customer service!!! Barry Wright is the best! I would highly recommend! Best customer service…read moreI've seen!

I gave McCraw a poor review of two-stars and it wasn't justified. I was called back, but never got…read morea message, and the call was buried under other calls that day. Sam and Leyland have been exemplary in correcting the issue, I will use them in the future. I've communicated with three McCraw professionals and they are all very pleasant and professional. I would highly recommend them as a propane supplier.

Able to remotely look at my quantity and fill me before I run out I found I've used two others…read moresince I've been living in Wichita Falls since 1964 and fine. They have given me the best service of

Love doing business with these folks. Super friendly and helpful. They seem to run their business…read morelike those of 50years ago....going the extra mile at 110%. Been doing business with them over two years now and will only recommend them for propane.

From the owner: Pankey Propane Gas Company provides propane services and propane tank installations to the…read moreJacksboro, TX area.

Could Be Better I…read morerented a truck from Denver for my mom and brother in Texas, and the whole process was more complicated than it needed to be. For instance, after trying to book online, I had to make multiple phone calls, was told different things by different people, and never got a clear, consistent answer. When they picked up the vehicle, it hadn't been inspected or cleaned, even though someone was there who seemed responsible. My mother is very small, but interestingly she said the cab itself was very cramped. I had to ask for an extra day and that part was easy to do. Overall, it wasn't a bad experience, but room for improvement.

I'm a former employee here and let me tell ya, what an absolute shit show this place is. There's a…read morenew GM, Mason Weaver and it's like he's gone on this power trip, mind you he's in his mid 20's. Out of my 10 months there I never saw anyone get terminated. Since him, he's fired 2, myself being one of them. There is a rodent problem with the storage units and I was singled out to check the units for rats. As I found one I was instructed to dispose of it. I did, being a good employee. That's not in my job description and against OSHA. Shortly after I was terminated without and verbal or written notice

Just had a couple of 20 lb propane tanks refilled during the power outage. The person waiting on…read moreme was unduly rude and then didn't hand the credit card back to me when I paid. I went back to get it after thinking about it down the road and told them I was there to pick up the credit card. They walked out just left me in the office standing for 10 minutes. When I browsed through the bills of sale on the counter to get a phone number to call them from their own office I talked to a driver that was out on deliveries to question him and find out through my descriptions who it was that had taken the credit card. Suddenly the man that had waited on me earlier that took the credit card rushed out from the back, opened a drawer to pull out my credit card, then slammed it down on the counter angrily without a word. I just picked it up and walked out. Beware of some shady character working there.

From the owner: We at Kelly Propane and Fuel have been serving the North Texas area with propane and other quality…read morefuel products, including gasoline and diesel, for more than 60 years. We serve numerous towns and locales in the North Texas area, like Wichita Falls, Holliday, Vernon, Burkburnett, Henrietta, Bowie, Iowa Park, and Archer City. Our service area includes residential and commercial customers using propane, diesel, and gasoline for a variety of fueling needs. We also provide tank services, propane conversions, and emergency customer care. Kelly Propane and Fuel is an independently owned and operated company proudly serving the fuel needs and customers of North Texas.

United Propane is NOT United Propane. It was consolidated into a group literally ran by a call…read morecenter. Pinnacle Propane is its name and I dare you to try and call them. Hours of my life is wasted! Tammy, the delivery lady texted me (I had no idea who she was). And asked for our gate code. When I went to follow up, a day later she said she couldn't get in? It's a private community and the gate always works. I will be buying my propane locally regardless of the cost. Pinnacle Propane owes me money they forced me to pre pay. Trust me, run. Even if you didn't know about the transition to Pinnacle...they are the Ivory towner we all despise. ;).

I needed propane for a swimming pool heater, as my neighborhood is not wired for gas. I called…read moreseveral local places, and after dealing with them... I wouldn't use anyone other than United Propane! Alex was absolutely fantastic!! One guy had to go purchase all of the equipment from his competitor in Jacksboro (who apparently is a really great place to work with). The second guy straight up No Showed... I don't know if he didn't want to come to Decatur, or if they were struggling as everyone said... but either way, didn't do enough to earn my business... like SHOW UP to an APPOINTMENT! The third company I tried really didn't care what I wanted. All he could tell me was what an idiot I was... I should have gotten a bigger unit and would need WAY more propane... and ONLY he could set me up properly. (I was already 2 units over what my pool needed... I wanted a gas quote, not your unsolicited advice, Bowie/Decatur Propane, on something you clearly know NOTHING about! Then Alex w/ United showed up. Alex actually told me I had too much heater (which was accurate). Alex told me I could get by with a smaller (cheaper) tank... although I didn't want it. Alex gave me options on purchasing or leasing my tank! Alex walked the yard and showed me all the aesthetic places I could put my tanks. Alex helped me get everything physically lined out to install and all the city permits so I would be legal! Alex worked with me, and helped me find SOLUTIONS to my problems... instead of just SELLING! Alex even came back and moved the line when the lawnmower lady hit it!! THAT IS SERVICE! THAT IS 5 STAR SERVICE! That's how you not only win business... but loyalty! You may save some pennies somewhere else (but I doubt it)... but if you want No Worries Satisfaction in your purchase... It's UNITED, hands down! 5 STARS. #Shoplocal Update: Apparently the FANTASTIC SERVICE is due to new owners and new management!!