Decatur Bowie Propane rocks! This is my first experience with the propane system. Time came for my…read morefirst fill and I called and service was outstanding. Cody came to do the initial inspection and check my stove. He was very informative, friendly and he adjusted my stove in two minutes and a year of frustration disappeared! He is very thorough and helpful, not to mention easy to talk to. Then later that day, Clint came and filled my tank. So friendly, efficient and a pleasure to deal with all around. I would heartily recommend this company for all your propane needs! Zach in the office was able to schedule our fill in a timely manner and called to make sure everything was good. Best company to call!!

I gave the tech a $2,200 cash deposit that "disappeared" and was invoiced months later for the full…read moreamount. The $2,200 that I paid for half of the bill never made it to my account. I do not recommend this company whatsoever. The tech surprisingly asked for half of the bill on the day of installation because I needed to pay for the tank and for rental fees since their trench digger was down. I was caught off guard but I happened to have had $2,200 cash on me. I gave it to him and left since I missed a half day of work to meet him at the house and had to get to work. How would I know about the trench digger rental if he wasn't justifying asking for a deposit? After several calls nothing at all was done to accommodate the situation. You can imagine the frustration of paying $6,003.42 for a $3,803.42 bill. Who would do something like this? Owner would not take a call or email. In response to the reply from the business-I called the Wise County Sheriff on 1/30 and spoke to a detective and he told me there was nothing they could do without a receipt and he suggested I speak to a lawyer, which I had already done. I relayed this to Reese, but by reading your reply, I guess that detail never got to you. It's the tech's word against mine. After I handed him the cash, he placed the twenty two $100 bills on the left side in his already full metal clipboard, I saw them spill to the right inside the case as he closed it while he sat half way in his truck. He wrote something down but I did not get a receipt. The stack of cash was neat and all facing the same direction and I thought what a mess he made of the bills. Why not check his work order from that day and see what he wrote? It's about integrity. I didn't realize there was any reason to distrust. My mistake for assuming I could trust a guy representing your company. I even called him while I was driving away to see if he was going to send a receipt but he said there would not be a receipt until the he installation was paid in full. To the technician, you know who I am talking to. I hope you needed it and we forgive you. I know you were on hard times with illness in your family and we waited weeks for our installation you because you are their best guy. You probably missed a lot of work. Our hearts still go out to you and all you've been through. We never wanted you to get in trouble or press charges but it would have helped if you did not let me look crazy or if you at least could apologize for your actions. I'm sure this could have been resolved without a blemish to your work history, it probably still could. Regardless, I truly pray all is well with you and your loved ones.

I stood in the big box store in Decatur for 20 minutes before seeing another soul. When I did ask…read morethem a question, it wasn't their department. That's why I #ShopLocal! The people here are knowledgeable, friendly, and ready to earn your business! They have paint, plumbing, and everything else you need. If it doesn't work, bring it back, and they will almost always take care of you! 5 STARS

From the owner: Hometown Building Centers is a group of building material suppliers dedicated in meeting the needs…read moreof builders, contractors and homeowners with quality materials and outstanding service at fair prices. Hometown Building Center also serves the Bridgeport community and surrounding areas for all hardware, paint, plumbing, lawn & garden, electrical, and DIY needs. Services include propane exchange, key duplication, paint color matching, and special orders.

I'm so glad I was able to find this company. It's a locally owned propane company as opposed to…read morethe Private Equity others posing as a local company.

From the owner: Call Chico Butane Gas Co. for all your residential and commercial heating and cooking needs…read more Serving Chico, TX, and beyond we are dedicated to providing excellent customer service and an economical choice for energy. Choose the best alternative fuel for home and motors.Call Chico Butane Gas Co. today!

We were staying down the road, heard they had propane, we…read morecalled and they were just closing. It was right before that bitter cold spell. They said they would wait for us, so that we had propane! Who does that anymore? Well, they did, which told us what wonderful people they truly are! If we hadn't bought into a membership already, this is where we'd be full time. Thank you for your genuine kindness! Susan & Caesar

This is a gem of a small RV park. The owners are personable and helpful. This was our first shake…read moreout trip with our new RV. Shannon (owner) gave us wonderful tips. The park has newly renovated dog relief areas and a new dog run for off leash. Our dogs just loved it! I can't say enough positive comments. I hesitate to post this because we want this place to ourselves! We will be back.

We called Pinnacle Propane Company to come fill our tank and they came right out and filled it for…read moreMe. The company has outstanding Workers and they do a awesome job. Thanks Rance Carpenter for coming out and filling it. He was very courteous. THanks Pinnacle for hiring a Good worker and was very pleased with the service.

Do not use this company! They have the most horrible service…read more Since 2020, we have run out of gas almost 10 times. Each time, we contact Pinnacle and they find some reason it's our fault. Not only is their always full program extremely confusing, they have removed us from the service 6 times. Each time I reach out, there's some new loophole I missed or an email about a credit check we never got... and every time we run out of gas, they charge us an extra $125 for a leak check. Do.not.use.them.

I have an old rolled over propane tank (full) on my property from a previous resident. The tank…read moresays it belongs to these guys. No other gas company will touch it. Now I am stuck with a serious issue.

Brought in a couple small CO2 tanks to be refilled and re-certified. Was told they would be $30 a…read morepiece and that they would be back in 30 days. Flash forward nearly 2 months...my tanks FINALLY came back, and was charged $100 for the pair. Y'all need to be transparent about your pricing and the lead time to have services done. This was a ridiculous experience and I will find somewhere else to go from now on!

When I bought my new mig welderWestair was recommended. My experience there was great. I got the…read moregas bottle I needed and a new helmet. they offered to order in some replacement tips for my welder, and let me know whenthey arrived. They will be getting more of my business.