I have been going to this location since my son was born it's going on 5 years, I can honestly say…read morethat it has been a great pleasure to have been able to meet such a great medical staff. As soon as you arrive you are properly greeted by a wonderful woman name Tiffany, she makes it her job to remember every single patients names which I highly appreciate. My son feels more at ease for the reason being of her simply approaching him in a friendly matter and greeting him by his name as soon as he walks through the front entrance. I also have to complement my sons doctor, Dr.Sultana. It has been a great experience having such a exceptional doctor for my son. Always makes everything possible to make sure my son is in great health. You can truly tell that they genially care about their patients well being. I can vouch to say that it is one of the greatest health centers I have encountered over my years of being a mother and taking my three wonderful children to. Gabriela Ortiz

My experience at this clinic felt unprofessional and lacking in proper communication. I did not…read morefeel my concerns were fully addressed, and there was limited follow‑through regarding my care. This made it difficult to understand my treatment and left me feeling frustrated with the overall experience.

This was my first visit bringing my nine month old son. I found them through Google and I am very…read morehappy with the service I received. Dr Wells was extremely friendly and knowledgeable and made me feel comfortable. Everyone in the office was extremely nice too. I finally found a Dr and office. I can trust and feel comfortable with and is clean.

Today I had an appointment at 3:20 it's 4:30 and I'm yet to be seen. I asked kindly approximately…read morehow much longer and they said another 10-15 minutes. I don't understand why appointments are scheduled if there is an hour and a half window. I consider myself a patient person but this is ridiculous. After today I have been forced to look for another pediatrician for both my sons.

My son has been a patient at Tendercare Pediatrics for about a year and a half, and we've always…read morehad a great experience with Dr. Aguilar and his staff. I really appreciate their appointment system and being able to get same or next day appointments when needed. Recently, my son had several days of fever, red eyes, and a rash on his hands and feet. I assumed it was hand, foot, and mouth disease, but during the exam the rash on his feet had already disappeared. Even though my son wasn't showing all the symptoms of Kawasaki Disease, Dr. Aguilar trusted his instincts, explained his suspicions and the urgency of treatment within 10 days of fever onset, and ordered blood work to confirm. After researching Kawasaki Disease myself, I took my son to the ER and shared Dr. Aguilar's concerns. They confirmed it was Kawasaki, admitted him, and started treatment right away. Thankfully, my son is doing much better and has no lasting heart damage. I'm incredibly grateful for Dr. Aguilar's quick thinking and for taking my concerns seriously, even with my son not showing all of the typical symptoms.

Before the access fee and even after I've disagreed with Dr. Aguilar, I would've given his practice…read morea 5 star rating. However, we left his practice this year. Dr. Aguilar had told me at least 6 months in advance that he would only be taking PPO, so I planned for it and switched my insurance. This also coincided with a life event which made sure I had PPO insurance before the change. To my surprise, when I was trying to book physicals and flu shots for my kids, I was informed of the access fee to book an appointment. This, on top of the co-pay, and everything else they submit to the insurance. To say I was angry, undermines the feeling. I delayed my kids' appointments until Jan 2026 and switched to a new PCP. My new PCP has had to request my children's records more than once, now. The price of health insurance has increased significantly and adding an access fee on top of that really adds insult to injury.

Today is the 4th time that we waited over half an hour for a visit, 43min to be exact which is a…read moreslight improvement from prior to waiting an hour the last couple times. They have a 15min rescheduling policy which states that you won't be seen if you are later than 15 min to your appointment...they really need to work on time management. Also double check that you are scheduling your vaccines in the appropriate time span because when we went in today they were supposed give our son his second vaccine but mistakenly scheduled him a week too soon so now we have to go back for the 2nd dose and wait for who knows how long. The staff is nice, but the consistent prolonged waiting is unsatisfactory.

I love bringing my kids here. Doctor Carolina Ungs is the sweetest and greatest doctor ever, she…read moremakes every visit smooth for my kids and very informative for my husband and I. The front office staff is also very helpful, friendly and they always work around my schedule for give ass appointments. Thank you Doctor Ungs and team.

Great office. Very clean. Highly recommend. The nurses were very efficient in helping me and theyre…read moreget stuff done in a timely manner

Been coming to Dr Ramkumar since 2021 and I really like her. But I really love her medical…read moreassistants Merlyn and Jazmyn. They have always been a great help and always made us feel welcomed.

Came in super nervous about the whole process but the staff are very welcoming and reassuring me…read morethat they have done this plenty of times with babies her age(11 months old). Which are very more aware and squirmy. The process took about 3ish hours because we wanted to get the numbing cream which they take their time in making sure she is numb. Once it's set in the process of actually piercing her ears was so quick! The Dr. is very sweet and took her time. I never once felt rushed out of here. One of her ears got a little reaction to the cream ,so she felt it a bit but the other one she didn't even notice it being done. In my opinion it was great doing it at a later age since alot of babies were crying so much and it hurt my heart!! So highly recommend waiting to be able to use the numbing cream. She cried a bit and was over it. I also want to add I know there is a preference on piercing gun and just a needle because they say the healing process is different but my daughter has already a few weeks healing and she has not had any problems from the piercing gun.

I don't trust this doctors practice. My children used to come here and at one of my son's scheduled…read morevisits, with no prior notice, I was told I had an outstanding bill of close to $300. I asked what the bill was from, the receptionist stated it was a bill from back in May and it was now October. I asked if I could call my child's insurance and get it figured out and she stated that if that was the case, my child could not be seen that day. I could either pay the bill that they "discounted" as a favor to me or call insurance but If I called the insurance, there was nothing they could do about it at the office anyway. So the only option was to pay the bill and I could either pay it that day at her discounted price or if I came back to pay it another day, it would be the full price. I decided to call the insurance anyway as this had never happened before and I had received no letters from our insurance nor from the doctor about this "debt". I called the insurance and spent hours on the phone because they could not see a bill on their end. Eventually I was transferred to someone who said they just needed the doctor to fill out a form they filled out incorrectly and the bill would be covered. I called the doctors office to let them know and they said they would not he filling out the form because they had been trying to send it in for months and the insurance kept denying it. They also said, if I chose not to pay the bill, they would send it to collections. Mind you, not once had they mentioned this bill to me throughout the several months that passed so I could have tried to figure out what was going on through the insurances end. I was there often as my son had colic issues. They tell me there's nothing else they can do for me and they are terminating our services with them and I could talk to someone named Theresa via text that does billing. I start texting Theresa about what's happening and she mentions ANOTHER debt that I had no idea about. I ask her what that one was for and she said it was for a telehealth visit. The record they sent me of this telehealth wasn't even to me but to a doctor at CHOC. This conversation between the 2 doctors happened in February but I wasn't told about this "outstanding bill" until October. Then she says that Ana decided to waive that bill as a one time courtesy. She stopped responding to me also. Very shady business here. Also wanted to mention that this office did a few of my son's vaccinations but I never brought the yellow card as I was going through a lot and kept forgetting. I went today to get the card stamped and apparently, since he's no longer a patient there, she cannot stamp his card. I know it was my mistake for not bringing it but my mind was elsewhere when my son was a newborn. The card requires a stamp and the date it was given. Her receptionist said the new doctor could request a release of record form and they can stamp which is a lie. They cannot stamp the card as the vaccinations were given at this office, not theirs! I've never had this issue before, only with this doctor! I even went to a doctor right after I left here that had also given him vaccinations but he's no longer a patient there and they did it with no hesitation. Probably wants to charge me for that too! UPDATE to her response since I can't message her personally. I saw Ezahdy walk into your office and then come back out and said that you told her you could not stamp it as he is not a patient of yours. You can check the cameras. So Ezhady lied about you being in office and denying stamping my son's vaccination card? I do remember, very clearly, as this was a very stressful time for me, you did not reach out to me back in 2023 when this happened. I checked my messages on my portal and there was never a message from you regarding this billing issue. I only spoke to Ezhady, Yesenia and Theresa. I have no issue with what they are billing, my issue is them not mentioning any bills owed until there's nothing that can be done about it. They gave me absolutely no options. They said since so much time had passed I either pay the bill or it get sent to collections. So this is confirming this office is very shady.

Years ago we were really sad to be leaving our old pediatrician and office due to a change of…read moreinsurance. Our old pediatrician recommended Whittier Pediatric Group and we have been happy here for the last 8 years. Started with Dr. Wu and she made our transition so smooth. Eventually, we transitioned to Dr. Pardo (due to scheduling purposes) and he has been the absolute best. He is punctual and takes his time to listen to us during our visits. He has helped care for and advocate (to our insurance company) for both of my children's medical needs. He is an active listener and helps answer any questions or concerns we may have. The office personal is top tier! Patty, Sandra and Vanessa always greet us with a smile and are always ready to help us. Whether it's making appointments, helping get paperwork processed or just a genuine check-in if we haven't seen them in a while I can always count on their positive attitudes. My family and I highly recommend Whittier Pediatrics!!!

All 4 of my kids have Been coming here for years. This place has come a long way for sure, vanessa,…read moreSandra and all the staff has always been super nice and welcoming, I've never experienced a bad moment. Although I will say the only bad thing is dr. Pardo was always pushing us to get our kids vaccinated for Covid finally had enough and just decided to schedule with other doctors there. Dr wu was great but I absolutely love dr simona I always try to schedule with her. She's very informative she listens to my concerns.

They are great but why do they charge for vaccine record ? Like we started our care with them and…read morebeen there ever since and they never give us any paper about what was done to our baby

My children became patients of Dr. Aguilar during the pandemic. Not only was the staff efficient,…read morekind, but very welcoming. Their office is clean and well maintained, and most importantly never crowded with sick patients. Their appointment system allows for fast and efficient visits. Dr. Aguilar himself is a patient, thorough, and understanding doctor. He address all of my concerns and validates all my feelings when it comes to my children. I appreciate his expertise and his kind mannerisms. I highly recommend this pediatric office to all my friends and family.