Have a jeep gladiator and a small INTECH trailer. John and his team installed an easily adjustable…read moretrailer brake controller, sway bar control setup, and rear spring airbags , and hooked up a rear view camera system. They dialed the whole system in, one stop shop. Not only does the trailer no longer dive and bounce, but the highly improved , responsive handling feels so much safer and unified. Highly recommended!! Reasonably priced, comprehensive

Purchased parts here several times and they have always looked after me with good quality parts and…read moregreat service.

I had my 2019 Tiffin Phaeton motorhome serviced at the new location in West Kelowna and it was the…read morebest service experience I have had right from the reception at the front to the service manager. He showed me exactly what they had done and showed me one problem I had with a small coolant leak that I have had for a few years. Volicity did all my work previously and never showed me anything. I highly recommend any one with a diesel pusher m/home to have their service done there.

An RV shop I purchased a trailer from set up my class 5 receiver hitch incorrectly - too low…read more I was recommended at the local gas station to go see Western Star in Kelowna and sure enough Aaron was friendly and helped out. They swapped the ball 180 degrees around for no charge - just what a road trip needs - a good outcome. Thanks Aaron. Timo

This person was hired to fix my vehicle and he was incompetent, dishonest and lacked his own tools…read moreto finish the job. He actually was sleeping on the job in his own truck at one point! Finally, he ran away and abandoned my work assignment. Do not hire this person for any reason!

From the owner: Compress and make boomread more

Best prices and service in Kelowna . My family has been coming back for years …read more They have a complete selection. Highly recommended

Been dealing with fountain tire for close to 20 years. Always helpful service…read more Wife decided to get a lift done and tires done by by them. Under 3 month later we were back in with worn bushing on the new parts they installed. Understandable sometimes part are faulty... but they don't warranty their work so had to pay the install labor on warrantied parts. ???? So over 500 bucks later new drag link and aligment included. We make it half way home driving sloppy as hell. They forgot to tighten up the bolts!!!! And steering wheel is at 10 o'clock when driving strait....so what did I just pay for??? Got a we are sorry, fixed up and sent on our way.... unfortunately this experience has left us with no confidence in their quality of work or qualifications to do the work. I now have take it eleswhere to get thier work inspected due to this lack of confidence. Lesson learned only deal with shops that have the confidence in their work to warranty the install for as long as warranty on the part they are installing.

I would like to give a big shout out to Terry Laurin and Happy Campers Kelowna RV Repair Service…read morefor the outstanding customer service they provide. I personally am going through some warranty issues on my new rv and am having a terrible time navigating with the company I purchased through which in turn is taking its toll on my health. Terry being intuitive and in the business for some time now realized things were not going as per specifications and questioned the whole procedure. Upon further investigation realizing I am getting given a total run around and that I truly have no idea of my rights in this situation Terry has taken it upon himself to help me straighten this out. WOW! Thank you stranger! You deserve all things great in this world! Thank you Terry!

From the owner: We specialize in providing the highest quality workmanship at an affordable rate. All of our…read moretechnicians are red seal qualified so you can rest assure they are amazing RV technicians. Lastly we are dedicated to providing you with excellent customer service.

My brother and I were on an RV trip from Seattle to AK. On our first morning in Merritt, BC the…read moretemp dropped into the mid 20s. We turned on the furnace, but only the fan would run and no heat was coming out. We were referred to Citation RV in Kamloops and arrived there a couple hours later. We checked in at the front desk and the woman took our info and said Clay would meet us out back. We waited out back a few minutes and Clay showed up and asked us to turn on the furnace. We no heat was coming out he placed the handle of his razor knife over 1/2 of the furnace exhaust and viola the furnace/heat kicked on. He said he had seen the many times as it is a manufacture defect- they won't admit!! He cut a washer in half and placed it in the end of the furnace exhaust to test it- it worked perfectly. Clay then welded it permanently in place and tested it a final time. It worked great and our furnace worked the rest of our trip. We were out of there in little more than an hour!! I would not hesitate to take my rv there again in the future and recommend them with the highest rating. Super service at a reasonable price. Thanks again Citation RV!! Mike & Jim

We brought our malfunctioning Dometic fridge in for repairs. They diagnosed and fixed the issue…read morepromptly. I would recommend them to anyone in the area needing service on their RV or components. They also have a large number of RV parts and accessories, that we were able to browse while waiting for our repair to be finished.

Their tuning specialist is friendly and experienced, but they are very expensive compared to tuning…read moreshops in Vancouver for example. Their receptionist is friendly and helpful when you are on site. However the customer service via email and phone is TERRIBLE, the worst customer service I have EVER HAD and they are often unable to hold to their word. The receptionist has excuses coming out of her nose and usually wont answer calls or reply to messages or email. I will never go back to them. My car runs good after the tune but other than that I still have a bad taste in my mouth when I think about the whole experience. Should have been one of the highlights of my year but they shit on it lol.

So a couple years ago now I brought my 1996 wrx sti because it was throwing a couple codes…read more Classified Motorsports told myself that I had a blown turbo inlet hose... they repaired this and the vehicle was still throwing codes. They told me they had one of their newer employees work on my car for 20 hours and were not able to distinguish the problem. Once I got my car home and realized the problem was the turbo that had to have the core redone on it I was quoted 250 dollars. After a couple weeks it was returned fully refurbished... and a bill they asked for of 900 dollars. I didn't have much money at the time so I could not afford it and they tried to make amends by giving me the same turbo from an engine they had sitting out back. After returning home to hook up my new turbo I realized I didn't have any seals or oil drain spout. After a couple days waiting for it I was ready to install my turbo. After installing it the car ran good for about 2 minutes before the turbo blew up and I realized these idiots didn't put a banjo bolt for the oil feed line in... just a regular bolt, and with no oil destroyed my fins. After repairing the core myself and waiting for a banjo bolt from Japan to come in I was finally able to get my car running. In the end I spend over 1500 dollars at this store and my car was still not running... it's been 3 years since I've been there and I will never go back. I replaced the knock sensor and the o2 sensor and the car is working perfectly... this place will rip you off, sometimes I still wonder if my hose was really blown or if they were just looking to make a quick buck. I will never go here again.