WOW. The BEST oil change ever. Joe was super professional, efficient ... excellent service…read more My Toyota Camry drove away purring ... and a clean courtesy car wash. thank you Joe

Requested an oil change in Penticton today,Feb.7, 2026 & the employee…read morewas very courteous, jovial and quick with our oil change. He went above & beyond ! This worker should be given a raise for making the business stand out, Exceptional service! Brahim Penticton thank you!

Warning, I'm going away for the winter so before I park my car for winter storage I wanted to get…read moremy first 6000km oil change, the dealership was booked so went to Jiffy Lube friendly staff, but the cost was $194 Wow, I then called the dealership to see what the first service price was $120 I feel totally ripped off, and then they asked for a tip? Will not be visiting here again.

Westbank BC location Had oil change plus they recommended…read morethat the front and rear differential fluids be changed and I was charged for the work. Within 500 kms the front differential blew up. Car was towed to a service station where they only found 750 mls of black fluid instead of the required 1200 mls. The rear differential was OK and was full The car has only 66000 kms and the manufacturer recommends changing the fluids at 100,000 kms. The only ones to touch the differential has been jiffy lube. It will be costly to fix the problem. We are currently at odds.

Rude associate Named John, he laughed at me when I asked for maintenance records. Unrealread more

This location is engaging in predatory upselling to vulnerable individuals. My daughter brought…read moreher car in after 2000 kilometers service. The manager, a Mr. Harsh Singh insisted that not only did she need an oil change, he upsold her on a "fuel system flush," which consisted of them dumping a bottle of fuel conditioner in her tank and charging her 79 dollars for an item that I can purchase at my local auto supply store for no more than 10-20 dollars. This fine gentleman told her that the 79 dollars was half price. This vehicle has 34000 kilometers on the clock. Avoid this location and probably the company at all costs. They also refused to give my daughter a detailed invoice in an attempt to cover up their dishonest business practices.

A-List. This business is built and run different. The most professional oil change service I have…read moreever experienced. First, they will scan the bar code on your door panel that will bring up a surprising amount of information about your vehicle and service records. They will check fluids, belts, battery (they actually use a tester), filters, headlights, turn signals and tires. As well as look for leaks in the engine compartment and underneath. They still offer a "speedy" car wash, which is the lowest option of car wash, with the oil and filter change. Absolutely best service from beginning to end. Very surprising and appreciated. Downside - They do not carry synthetic blends so expect $135 without any discounts/coupons. Of note, if you just want a car wash, the machine only takes exact amounts (bills, coins) or you can use a credit card. Prices range from $11 to $17. It's a good car wash. If you don't have time to change your oil at home, this is the place I recommend. This is a different oil change business. You'll know what I mean when you get there.

I was there about 10:30 this morning and all bays were empty. I went into bay one. The only thing…read moreI noticed was they changed the oil. Said everything was checked. I said how about the transmission fluid tray sample (like they always show me) and guy said there are four bolts and it is a waste of time and don't do that anymore. I had to ask for all lights to be checked, did it finally. Tire pressure not checked and wiper blades not checked (although says it was). The two guys who served me were rude. One guy who worked at the till would talk to me with his back towards me. I have been coming to this location for approx. 10 years and this is the first time I have been extremely disappointed.

If you are going in for an oil change, be sure that you request they check the manufacturer's…read morerequirements for frequency. Mr Lube automatically has everyone coming back in 5,000 km (NOT miles) which is likely twice as often than necessary. This is just greedy! Do better, especially in the car service business.

Cole was a friendly and very helpful man during my oil change. He new what was wrong with my car…read moreand said they could fix it. Great customer service. 5 thumbs up

Charles & his entire team @ Tops Auto Repair are AWESOME! I don't trust many mechanics anymore, but…read moreI feel like TOPS knows their stuff and are trustworthy. The staff is always friendly, prices are completely reasonable, and service was good. A friend that has known them for over 30 years recommended them and I can't say enough good things about my recent experience. They are honest and very knowledgeable. They took the time to thoroughly explain what was wrong and what needed to be done. My car is a 2005 Subaru Outback and feels like a new car again. It's a great feeling having peace of mind that everything was done to perfection and the cost was still reasonable, considering they even went above and beyond. I highly recommend Tops if you want the best qualified mechanics. One thing for sure - I will never go back to Canadian Tire again! I've tried many, but Tops is the best.

Charles, Nancy and the team are the best! I have always taken my vehicle to Tops Auto since moving…read moreto Kelowna in 2014. It is a family owned business and you feel like you are part of the family. They are friendly, fast and affordable. Charles is great at explaining the work that was done in clear terms and why. I have learned so much about automotive from Charles! Nancy keeps the shop running at the front and she is such a wonderful person to chat with too. They only hire the best so you know your vehicle is well cared there. I wouldn't take my vehicle anywhere else. 2021-10-04/lc

A rave to Midas Westbank. Just had an oil change and safety inspection on my vehicle (taking…read moreadvantage of their current special). Was very pleased with the service done by Courtney and appreciative of her observations. I am very happy with the feedback on the safety inspection. This was presented as genuine concern for my vehicle and not just an opportunity to upsell as I have experienced with Mr. Lube. I give my experience at this centre a 5 star rating.

wow! didn't have to wait long... truck was up and inspected. Parts called and delivered. Brake…read moretechnician cleaned & sanded any rust and/or dirt before installing new pads & rotors... I was out within a hours time. No more squeaking. Thank you!!

We have been happy with the service received over the years. I also appreciate the text recall…read moresystem to ensure the vehicle is maintained well. They are handy for tire exchanges. Highly recommended!!!

Brought my suv in for an oil change. They were polite…read more After the change the oil did not look clean, still dark. I drive home, next day there is a puddle of antifreeze under my car. Still trying to determine whether they loosened the AF drain instead of the oil drain. Next time I will install a camera under my car before I visit a quick lube location. Could be circumstantial, but I think not. Leaving this here for others.

Got a quote from them saying between 100-200 to rebuild carburetors. The bill turned out to be 450…read more This bill was all labour as I supplied all the parts. This was with me suppling the parts and I removed the carbs from the motorcycle and mailed them to redline. When I got the carbs back several of the linkage bars were damaged with me still needing to install them back into the bike and balance them, taking all the risk. If I had known they were going to charge me this amount I would of taken the whole bike to them or another shop and got them to do the job from start to finish. I can't believe they charged me 450 for throwing them in a ultrasonic cleaner and replacing the rubber gaskets. Two of the choke valves were still stuck. Not what I would call a professional shop. The throttle link bolts still had grime on them which proves they did not look at them. Amateur mechanics at best.

From the owner: Service, parts & apparel for motorcycle, atv, sled and scooters. From an oil change to a complete…read moreengine rebuild, our expert technicians can get you riding sooner and for less.

Honest and the good old boys. Earl is my favorite,,,,,,,,,,,,,,,,,,,,,,,. Will help find the cheap…read moresolution and a great deal on new stock and used.

In a world of dishonest mechanics and auto shops... thank god we have someone like Dan. Dan has…read morebeen open, honest, and extremely fair with pricing over the last 5 years that I've been doing business with him. He has put time and effort into finding me the best tires for a great price. He's a great guy as well. This is a 15/10 business in Kelowna.